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PRIV Reviews

4.6 Rating 311 Reviews
90 %
of reviewers recommend PRIV
4.6
Based on 311 reviews
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Email:

letschat@privilegeclothing.com

Location:

19368 Fraser Highway, ,

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Anonymous
Anonymous  // 01/01/2019
I was honestly hesitant at first because I had already spent a lot of time trying to find the right help. When I contacted ERF, what impressed me was how patiently they listened and how clearly they explained everything to me. They never made me feel rushed or uncomfortable asking questions. Every step was explained in simple terms, and their communication throughout the process made me feel much more confident about moving forward. I truly appreciate the professionalism, patience, and attention they gave to my situation. It was a reassuring experience during a stressful time, and I’m grateful I decided to reach out to ERF. I would definitely recommend them to anyone looking for professional support.
PRIV 1 star review on 25th August 2026
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Posted 2 weeks ago
During a challenging and confusing time, Alpha Recovery provided clear communication and steady support. Their team took the time to understand my situation and guided me through the process with confidence. Thanks to their professionalism, my withdrawal issues were successfully addressed.
PRIV 1 star review on 9th July 2026
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Posted 2 months ago
Horrible customer service overcharged me failed to show up and then argued over email when I showed they charged me
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Posted 4 months ago
I cannot rate as I have not yet received my order yet, And the tracking Does not tell me where it is.
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Posted 5 years ago
This review is two-fold: The good- the quality of Sleep by Priv. I purchased these as gifts, and material is like no other I have ever felt. And then the bad- I have requested a return/exchange with Priv as they sent me the incorrect size (ordered a medium, they sent me a large), it has been 13 days since requesting this, and I have not heard a word from Priv and the return request still says "pending". After waiting a week for a response on my initial request, I sent Priv a message through their website, it has now been 6 days, and again, I have had no response from Priv. I am just very frustrated with their lack of customer service and communication.
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Posted 5 years ago
My order was refunded and I did not receive notification of why/no one reached out when I asked what happened
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Posted 5 years ago
I haven’t even got a shipping confirmation yet 7 days later.
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Posted 6 years ago
This is my first order from Privilege and I am very disappointed. Nearly 3 weeks ago I ordered several things for a trip this coming weekend. I have been checking my mail regularly and it still has not arrived. I have received no notifications from Privilege and just logged into my account to see the status is "Awaiting Fulfilment" The fact that it still has not shipped and they did not get in touch with me is very disappointing. I would not recommend and will be seeing if I can cancel my order. Terrible service.
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Posted 6 years ago
It wasn't good at all. I still don't have it. It's actually still "waiting fulfillment" even though I placed my order over a week ago. There have been no emails, no updates, and no contact from the store. Even if you're overwhelmed with orders, you could at least reach out to your customers and tell them about the delay. I also had issues with the payment when I was purchasing which took forever to work. I'm so disappointed, I am a first time customer and wanted to support a more local store but not worth the hassle/slowness.
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Posted 6 years ago
My order was placed on a Sunday . I received a email Tuesday stating I was refunded for the full amount and my order was canceled . No explanation as to why . I can only assume it is because it was out of stock and not updated on website .
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Posted 6 years ago
I have yet to receive my order placed on April 15th.
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Posted 6 years ago
I bought my item on the 28 and still haven't recieved it
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Posted 6 years ago
PRIV is rated 4.6 based on 311 reviews