Promotion Products Reviews

Name: Promotion Products
Address: Shop 6B/1-5 Queens Rd, Everton Hills, Queensland
Rating: 4.96

5.0 Rating 1,740 Reviews

100 %

of reviewers recommend Promotion Products

About Promotion Products:

Looking for the best Promotional Merchandise in Australia? Promotion Products has you covered. With more than two decades of experience and countless five-star reviews, we offer a hassle-free way to get your logo on clothing, pens, drink bottles, and other premium promotional products.

Our Brisbane-based team ships quickly nationwide and upholds ISO 9001/14001 and Net Nada Carbon Offset certifications. Samples, digital proofs, and friendly customer service come standard, helping you impress your audience.

Get a free quote today to get started.

Visit Website

Phone:

1300303717

Email:

sales@promotionproducts.com.au

Location:

Shop 6B/1-5 Queens Rd,
Everton Hills
Queensland
4053

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Promotion Products 5 star review on 8th October 2026

157

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We are extremely happy with the quality and finish of our corporate caps. The descriptions online matched the finished product in colour, shape and quality, which is very pleasing. Best of all, we had excellent service from Nikki, who was very pleasant in all her communication. She promptly replied to any queries, gave lots of useful information, and was very accommodating when we needed advice or changes. Working with her gave us the peace of mind that we were in good hands at Promotion Products, which we'll certainly use again in future. Thank you, Nikki!”

Promotion Products 5 star review on 25th February 2026

Helpful Report

Posted 7 months ago

Thanks M! It’s awesome that the caps came out spot on and the online details were accurate. Nikki will be thrilled her communication and guidance helped with queries and changes, and that you felt confident throughout. Thanks again for choosing us - looking forward to next time.

Posted 7 months ago

“Lauren was great to work with. Nothing was a problem, despite my many changes. Turnaround time from order to receiving the stock was quick. Price and quality is fantastic. Highly recommend.”

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Posted 7 months ago

Really pleased to hear your experience was a good one. Lauren will love knowing nothing felt like a hassle and that the turnaround from order to delivery was fast. Thanks for the recommendation, and we look forward to helping again next time.

Posted 7 months ago

“Very happy with the product! The quality is fantastic and the print is precise and clear. Customer service by Nikki Grace our Account Manager is outstanding, and she was incredibly kind, providing quick responses and ensuring super fast delivery. She went above and beyond to make sure the merchandise reached us, even though we placed the order very late with little time to spare. Highly recommend!”

Helpful Report

Posted 7 months ago

Anika, thank you! Love hearing the quality is fantastic and the print came out sharp. Nikki will be so pleased her outstanding service, kind support and quick responses helped make delivery happen super fast, even with a late order. Appreciate the recommendation and look forward to helping again next time.

Posted 7 months ago

“From first enqury to after the order was delivered the customer service was execptional and helpful. I dealt with Rachelle and she was wonderful to deal with. Effecient, always available to answer my questions and making the ordering, designing and delivery a smooth and fast process. The final product - water bottle with personalised label looked professional & exactly as we wanted.”

Promotion Products 5 star review on 22nd February 2026

Helpful Report

Posted 7 months ago

Christine, really appreciate you sharing this. Rachelle will love hearing she was efficient, easy to reach, and kept everything moving from design to delivery. Great to know the water bottles with personalised labels came out professional and spot on. Looking forward to working with you again next time.

Posted 7 months ago

“Thanks Rachelle for your excellent service. The product is great and the art work is exactly what we asked for.”

Helpful Report

Posted 7 months ago

Fiona, thank you for the lovely feedback. Happy to hear Rachelle’s service hit the mark, and that the artwork came through just as requested. Great that you’re pleased with the product too - keen to work together again next time.

Posted 7 months ago

“Had a fantastic experince working with Rachelle and the team on our new Merch. Highly recommend!”

Helpful Report

Posted 7 months ago

Thanks Katie! So glad you had a fantastic experience with Rachelle and the team, and that the new merch turned out the way you hoped. Really appreciate the recommendation - looking forward to working together again next time!

Posted 7 months ago

“Lauren was great to deal with, friendly, helpful and efficient. Great product.”

Helpful Report

Posted 7 months ago

Cheers Tom, appreciate the review. Lauren was a pleasure to work with and I’m glad everything was smooth, helpful and efficient. Great to hear you’re happy with the product. Can’t wait to work together again next time.

Posted 7 months ago

“Nikki Grace thank you for walking me through my first order with Promotion Products and answering ALL of my many questions! You made the process a breeze from start to finish 5 stars out of 5 stars! We love our new hats.”

Helpful Report

Posted 7 months ago

Thanks, Katie! We’re so pleased Nikki could walk you through your first Promotion Products order and make it smooth from beginning to end. Love hearing you’re happy with the hats, and we appreciate the 5-star rating. Looking forward to next time.

Posted 7 months ago

“We organised some Lens Cloths through Promotion Products. Danielle N was really responsive and helpful. Our merchandise looks great - we are really happy with the results.”

Promotion Products 5 star review on 19th February 2026

Helpful Report

Posted 7 months ago

Karen, cheers for the review. Great to know Danielle kept things moving with quick replies and helpful support, and that the Lens Cloths turned out looking fantastic. Thanks again for working with us, looking forward to next time.

Posted 7 months ago

“Thank you to Ammarah for her assistance in providing our school logo handballs that the students received with much excitement. The ordering process was extremely smooth with personal contact from Ammarah and the shipping was speedier than I expected.”

Helpful Report

Posted 7 months ago

Therese, cheers for the lovely review. It’s fantastic that the handballs were a hit with the students, and that Ammarah’s personal contact made the whole process easy. Great to hear the delivery was speedier than expected too. Looking forward to next time.

Posted 7 months ago

“It was an absolute pleasure working with Promotion Products. I called with an urgent merchandise request, and the team supported me every step of the way. Yvonne was incredibly helpful — she quickly understood our business needs, set realistic expectations for our order, kept me updated on progress, and ensured everything came together within just a few days. Truly 11/10 service.”

Helpful Report

Posted 7 months ago

Annabelle, thank you for the amazing feedback. It’s great to hear Yvonne moved quickly on your urgent order, stayed realistic on timelines, and kept you in the loop until it was all sorted within days. We’re grateful you chose Promotion Products and look forward to next time.

Posted 7 months ago

“We recently ordered 100 branded highlighters and were incredibly impressed with the entire experience. From submitting our artwork to receiving the final products, the process was absolutely seamless. A special thank you to Rachelle, who provided outstanding customer service from start to finish. Her professionalism, communication, and attentive follow‑up made everything effortless. I would have no hesitation recommending Promotion Products to anyone looking for high‑quality promotional products with outstanding customer service.”

Helpful Report

Posted 7 months ago

Veronique, thank you for the wonderful review. It’s great to hear the highlighters turned out spot on and the process ran smoothly end to end. We’ll pass your special thanks on to Rachelle - she’ll love hearing her attentive follow-up and clear communication stood out. Looking forward to next time.

Posted 7 months ago

“Great support, very fast response with enquiries, getting the design done, processing of the order and delivering it. And the person that I dealt with (Ammarah Javed), even followed up to ensure I got my order and that I was happy with it. Fantastic service!”

Helpful Report

Posted 7 months ago

Appreciate you taking the time to share this. It’s great to hear you had fast responses, smooth design help, and a straightforward order and delivery. We’ll pass your kind words on to Ammarah, especially about the follow-up care. Looking forward to next time.

Posted 7 months ago

“We recently ordered Seedsticks for our campaign and couldn’t be happier with the experience. Joel was incredibly helpful, efficient, and a pleasure to deal with from start to finish. He made the process seamless and ensured everything ran smoothly. The Seedsticks were delivered on time, exactly as promised, and the quality was excellent. Highly recommend both the product and the service - we'll definitely use Promotion Products again!”

Helpful Report

Posted 7 months ago

Appreciate you sharing this. Joel will love hearing he was helpful, efficient, and easy to deal with throughout your campaign order. Brilliant that the Seedsticks were delivered on schedule and matched what was promised, with excellent quality. Looking forward to next time.

Posted 7 months ago

“Ammarah made the entire process of ordering travel mugs so simple. From the quote, to helping with the logo, to the shipping, she was fantastic. The mugs turned out great, anre good quality and were delivered in a really short time frame.”

Promotion Products 5 star review on 17th February 2026

Helpful Report

Posted 7 months ago

Taylor, thank you! Fantastic to know Ammarah’s guidance made the whole process smooth, especially with the logo and delivery side. Glad the mugs look great and arrived in no time. Looking forward to working with you again next time.

Posted 7 months ago

“We had a fantastic experience working with this company on our bags. Their customer service is amazing, always lovely to deal with, patient, and genuinely helpful throughout the entire process. They consistently went above and beyond to suggest options and make sure we were getting the best outcome. Everything was clear and transparent from start to finish, which made the whole experience smooth and stress-free. Highly recommend!”

Helpful Report

Posted 7 months ago

Thanks, Magda! Hearing that you felt looked after, with helpful suggestions and a stress-free process, absolutely makes our day. We’re glad the communication stayed clear and the outcome on your bags was spot on. Appreciate the high recommendation, looking forward to next time.

Posted 7 months ago

“Yvonne was very knowledgeable about available products, quick with responses, and after-sales care was awesome. Recommend highly.”

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Posted 7 months ago

Thanks, Lisa! Happy to hear you felt well looked after from start to finish, especially with Yvonne’s guidance and follow-up support. Appreciate you spreading the word - looking forward to next time.

Posted 7 months ago

“Jade was incredibly helpful throughout the ordering process, she was always very prompt answering all of our questions, preparing quotes and sharing design proofs for various products. It was a seamless experience ordering our branded merchandise through Promotion Products and we are very happy with the final products. Thanks again Jade.”

Helpful Report

Posted 7 months ago

Really appreciate you sharing this. Jade will be thrilled to hear her prompt answers, pricing, and proofs helped make everything run smoothly across the product options. Thanks for choosing Promotion Products, and we look forward to next time.

Posted 7 months ago

“Working with the team at Promotion Products was fantastic, Anthea was brilliant to work with and very patient through the entire process. I appreciated all of the support and fast communication especially as i kept changing my mind on product and design.”

Helpful Report

Posted 7 months ago

Thanks, Natalie! Awesome to hear the team made it a smooth experience and that Anthea was brilliant to deal with during the whole process. We’re grateful for the opportunity and look forward to working together next time.

Posted 7 months ago

“We’ve worked with Promotion Products several times now and have always been really happy with the experience. Their customer service is excellent and the final products consistently turn out great.”

Helpful Report

Posted 7 months ago

Really appreciate the continued partnership. Our team will love hearing the customer care has been excellent and the completed products have turned out great time after time. Looking forward to next time.

Posted 7 months ago

Promotion Products is rated 5.0 based on 1,740 reviews