“Had a family member purchase from this site and had a Great experience! I made a Purchase on May 14th and it took almost 2 weeks for my shipment to get shipped, got it about 2.5 weeks later. Got all the under armor clothing and NO OAKLEY SUNGLASSES!!! I have called and left a voice mail and emailed and no response..... I get they are busy but this is ridiculous!!
VERY UPSET!!!”
“Clothing is undersized but their website gives you no inclination it is therefore when you order what is typically your size and realize it needs to be sent back because it does not fit returns are payed for by the customer.”
“They sell a bunch of junk, it’s obviously factory rejects and seconds. Fit is terrible, defects in sewing and construction. Don’t be fooled like I was. If you just want the brand logo and don’t care about the quality at all, then go ahead by all means. As some people said they all could be counterfeit the same Nike hoodie I bought from a Nike store is 10x the quality of the junk proozy sent me that’s supposed to be the same thing.”
“I ordered 4 under armor T-shirts . As soon as I open them I could tell they were Counterfeit. The SKU number on the tag did not match the merchandise . They were poor quality and the sizes were different than the ones I own . I was in touch with under armor and they verified that the shirt was indeed counterfeit. I called and emailed the company so far nothing I did dispute the charge on my credit card.”
“I buy a lot of Adidas apparel - from hoodies, sweats, Yeezy’s etc. I purchased a hoodie from them a month or so ago and something seemed a bit off. Screen print was good, but the material was a bit more course than usual, and the tag was nothing but a generic screen print on the inner neck. NONE of my adidas apparel has ever come like that. If anything, they’re usually filled with annoying tags that I later cut off myself. I just thought I had an Adidas version that would be sold at Marshall’s or TJ Maxx. But since I’ve found this site, I’m beginning to question the authenticity of what I purchased. I’ll just hold back from future purchases.”
“Really not impressed with items I received or Proozy. Slow shipping my last order, billed me for all items ordered, and then they emailed me the day I received the order, after it delivered, saying that some items were out of stock and would refund.... Never refunded. I had to email and request my refund for the items they did not send me. I’m not warm and fuzzy over the quality of the merchandise or the merchant. Coming from someone who buys almost everything on line.”
“Material and color are not as good as they are shown in pictures. There is a lot of difference in quality, few items were missing from package, very very bad return policy. There is no Customer Service helpline at all, I wasted my money trusting PROOZY.COM”
“I agree with other review. They do NOT sell authentic clothes. All Under Armour are cheap Chinese knockoffs. UA decals come off after 1 to 2 washings. Also don't fit correctly. All run smaller just like the chinese knockoffs.”
“All their products are counterfeit. I bought two reebok T-shirts. They started giving off linen after the first wash. I bought a reebok rain jacket. it had the elastic broken. All these counterfeit clothes are made in Bangkok.”
“Received denim jacket ordered. Sleeves are way too long. Jacket smells! Have contacted to return item. No response received. So far only plus is price.”
“This is another one of those online retailers that makes returns extremely difficult and you as the customer are responsible for return shipment. What a scam. I ordered a medium size Adidas polo shirt, it says medium on it but is XXL. I believe the company is selling fake merchandise or seconds. What crooks.”
“Timeline of my order...
-I ordered a red polo
-I received a ugly red shirt that was not a polo
-I contacted the company and was told to send the shirt back to get my money back, no exchange offered
-I emailed them back explaining that I didn't feel I should have to work to get my money back when they made the mistake
-no response
-I emailed them again
-no response
-I emailed them again
-no response
-I left feedback on facebook
they responded that they emailed me a label and to send it back
-I contacted PayPal to open a case that I received the wrong item and I wanted my money back
-They lied to PayPal and told them they sent the correct item and provided the tracking number to the original incorrect order
-Paypal closed the case as a result
-I sent them a nice email explaining that I was going to go ahead and send the shirt back
-no response
-I mailed the shirt back to them
-Confirmation email was shown that they received it
-I have since then, sent 2 emails showing the confirmation with no response and no refund.
Sound like a company you want to do business with?”
“It doesn't seem as though they actually take returns. There's a return form you can fill out and an email address you can write to, but they never respond with any kind of instructions or return address info. 5 days ago, on a Sunday evening, I first filled out the return form, I emailed on Wednesday, and finally completed the return form again a day later. (((Crickets)))”
