“I ordered 3 items 2 weeks or more ago and my PayPal was charged and now my account says i have no prior orders. I'm really upset. Customer service never answered the phone and i have not received my products.”
Hello Michelle,
We are sorry to hear about you negative experience. We take customer satisfaction seriously. We have contacted you directly with information regarding your package & how we have resolved this issue for you. If you have further questions, please feel free to contact us directly.
“I legitimately love this site because every day they do offer new deals that are very competitive pricing and I always like how I normally can get free shipping when I order so much items and just as been a pleasant experience ordering through the company I have not had no issues no problems so they say don't fix what's not broken so I will continue to use Proozy family deals from here, on out. Thanks for being here for us (the consumer).”
Hi Ryan,
Thank you so much for sharing your feedback. As a growing company, comments like yours lets us know we're on the right path. We are committed to keep improving our services and offering Great Deals on Famous Brands as well as outstanding customer care.
Hi Joyce,
We're happy to know you are taking advantage of our Great Deals on Famous Brands. Keep an eye out for more exclusive deals & surprises on our page. Thank you!
“#PFD is my newest addiction! Great prices, best deals, and they are so kind. I watch this page morning new and night lol for all of the latest and greatest deals”
Hi Dawn,
Thank you for being a valued member of the Proozy Family & supporting us. You will find exclusive deals , contests as well as surprises in our page! If you ever need anything else we're here for you.
“Love all the deals I have found for me & my family on #PFD. You cannot beat the prices or the incentives. I have often found free shipping for items. Won a refund for a purchase for inviting friends & family to this wonderful group! Shipping is generally very fast & tracking information made available. Love #PFD”
Hi Shannon,
We sincerely thank you for your feedback and being a valued member of the Proozy Family! This is where you will definitely find exclusive prices & deals. If you ever need assistance we are here to help!
“#PFD is my new favorite group! I have saved so much money and got some great deals in the past month since I’ve joined. And shipping doesn’t take long either ❤️
~Lori Havens”
Hi Lori, Thank you for your support & kindness. Here is you will find the best deals & exclusive offers! In case you missed it, we have added home goods as well as electronics to our inventory! Be sure to keep an eye out!
Hi Penny,
Thank you for being a valued member of the Proozy Family. Each day we're growing bigger & we are able to offer even more exclusive deals and contests. If you ever need anything, we're always happy to help.
Hi Tammy,
Thank you for the excellent rating. We aim to provide a user-friendly experiences as well as smooth transactions. We're here for you anytime.
“I'm very happy with my two rockawear jackets and my shorts but unhappy with my mystery leggings it was supposed to be multiple leggings but one mystery I just got one pair leggings.”
Hi Erica,
Thank you for sharing your recent experience with us & the community. We're happy to hear you are loving your new jackets & shorts. The mystery deal includes one item. This item could be any color, brand, fit. If you are not satisfied with them we will be more than happy to provide you a return label. Please contact us at support@proozy.com
We thank you again for your support !
“Proozy is so awesome. The variety of products is amazing. All name brand items and great prices, especially when there is a deal on Proozy Family Deals The tracking system is also fabulous, you know exactly where your package is and when it will arrive. Definitely 5+ stars 🌟 #PFD”
“Love 💘 Proozy & all the different things they have to offer! I've had No trouble with delivery of merchandise or with the item itself! You get some great low prices on lots of it! Great deals & Great selections of merchandise but you do have to act fast when checking Proozy because lots of other people want the deals too! I would give Proozy 5 🌟 STARS!”
“I loved each product I got it!!!!
High quality, very comfortable, fits perfectly and fast delivery!!
What else I can ask for?NOTHING!!!
Very satisfied 😀”
“I love following Proozy on Facebook and Instagram. So many great options to choose from, for our whole family. The deals are great, outlet, or top sales without traveling to the stores! #PFD”
