Public Storage Reviews

Name: Public Storage
Rating: 3.43

3.4 Rating 224 Reviews

60 %

of reviewers recommend Public Storage

Company Reviews

Questions

Metrics

3.4

Based on 224 reviews


Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

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Phone:

1-800-688-8057

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I started paying about 60 Dollars for a 5 by 5 space, I never failed in my payments, now they raised my rate. I am paying 140, it is a lot for me to pay for a 5 by 5 space, I called them on the phone and tried to get them to help me to reduce the price, but no one wanted to help me, in the end I paid everything, I have been paying for two months now, and I don't know what to do, I feel bad, the only thing I can do is be honest and complain about what is happening to me through this medium, I hope Read my message and help me. Thank you.”

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Posted 4 months ago

“I think all. Levels of mgrs should here both sides of problem small or large and not discriminate. Before making. a. Decision”

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Posted 2 years ago

“I am still here. I have been a faithful customer for almost 3 years and I have 2 different units in 2 states. I am extremely disappointed that my rates has continued to increase. This last one is crazy ridiculous. I will be removing my stuff as soon as I can this summer. This is bad business. I will never use public storage again due to the rate increases.”

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Posted 2 years ago

“I am shocked, in the middle of a pandemic, the worst unemployment since the Great Depression, the country in a recession, and Public Storage has the audacity to raise rates. Insurance companies, rental companies, utilities are all holding steading (making commitments to do so) or even lowering rates to help people out. Public Storage raises rates. My spouse was laid off, I know many people who have no income except unemployment. Not even so much as an email about challenging times. When I wrote, what did I get back "move to a less expensive unit." This is the epitome of corporate greed Hoboken NJ Public Storage.”

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Posted 3 years ago

Public Storage is rated 3.4 based on 224 reviews