Public Storage Reviews

Name: Public Storage
Rating: 3.54

3.5 Rating 536 Reviews

63 %

of reviewers recommend Public Storage

Company Reviews

Questions

Metrics

3.5

Based on 536 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

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Phone:

1-800-688-8057

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Public Storage 1 star review on 12th June 2025

Anonymous

Public Storage 3 star review on 27th March 2025

Maki

Public Storage 2 star review on 25th March 2025

Rose

Public Storage 3 star review on 22nd March 2025

Sheriff Adams

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This online investment scammed me of my savings, before i was directed to Pay Back via wassap +44-790-854-52-98”

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Posted 2 months ago

“They scamed me of $140,000, but Paybackintld @ g m a I l .com help me recover it all via whatsap: +44-790-854-52-9 8 >”

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Posted 2 months ago

“Have you be scammed in online investments traders, kindly report to * paybackintld @ gmail .c o m >and get your funds back > >”

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Posted 2 months ago

“I have only rented since October and received a $50 rent increase for March. I have never been able to speak with anyone. Always recording. Not pleased at all!!”

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Posted 3 months ago

“To me public storage is overpriced for a 10x10 I pay $307 and the one that used to help me all the time Reta who was so helpful they got rid of her I don't know if she was fired or what happened but these businesses they get people in there that are helpful and kind and compassionate and then they get rid of them why is that”

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Posted 2 years ago

“Kelly (5 Star) from Woodstock GA, Hwy 92 has exceptional communication qualities and phenomenal patience with customers. She improvises for the lack of quality serviceability of Public Storage customer service on-line chat / email. Being a long-term customer, some information needed revising. There was a customer before me who also needed updated information on two units within two different states. Kelly patiently updated all information and provided simplified useful instructions for future use. She also updated my information in prompt order, in addition to resolving current issues. Communication with Public Storage customer service via email (still awaiting response from March 4) and or phone was a nightmare. Nonexistence. Kelly provided a substantial outstanding difference. This requirement is a necessity that is absent in the company.”

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Posted 3 years ago

“I am not happy. For almost six years I paid for the smallest one they had. The price went up every. Year. Then someone tried to break in and they wanted me to change the lock. I am 74 and don’t drive. Ok I think they changed the lock but never sent me a key. I couldn’t get in the gate so the office had to do it. The lady in the office was new but she did what she could. Her name is Dee property number 08394 Oregon City”

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Posted 4 years ago

Public Storage is rated 3.5 based on 536 reviews