Puckator Reviews

Name: Puckator
Address: Lowman WorksEast Taphouse, Liskeard
Rating: 4.69

4.7 Rating 1,327 Reviews

93 %

of reviewers recommend Puckator

Company Reviews

Questions

Metrics

4.7

Based on 1,327 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0800 0116969

Email:

customerservices@puckator.co.uk

Location:

Lowman WorksEast Taphouse
Liskeard
PL14 4NQ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice products”

Helpful Report

Posted 11 years ago

“My order was delivered quickly but there was a mistake in the order and I had to obtain a credit note, which was issued straight away.”

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Posted 11 years ago

“Always very helpful and very professional”

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Posted 11 years ago

“Fantastic delivery time. Quality items. Happy with my purchases”

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Posted 11 years ago

“Easy to use website . Order came ok and lovely products. For the cost of delivery think it could come a bit quicker but I am happy.”

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Posted 11 years ago

“Very fast delivery. Reasonable prices. Kept informed about delivery every step of the way. Excellent.”

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Posted 11 years ago

“Excellent Service”

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Posted 11 years ago

“Good retailer, lots of choice. I would rate very good if oil burners availabilty was better, often oil burners are out of stock for months at a time, however this is true of a lot of wholesalers as there are a lot of people in the home fragrance buisness I guess x”

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Posted 11 years ago

“Good response. Things packed well. Only one broken ship. My first order. I am pleased and will order again.”

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Posted 11 years ago

“Good quality items and items well packed,fast delivery.”

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Posted 11 years ago

“Reliable and quick service”

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Posted 11 years ago

“This is my first order, although impressed with the dispatch time and delivery, the packing of my items was poor, some boxes were squashed. Greater care is needed otherwise these items are harder to re sell. Other than that the goods and prices are very reasonable.”

Helpful Report

Posted 11 years ago

“You have a good range of products ,but a wholesaler we use is selling your products cheaper than your web site , I find this strange.”

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Posted 11 years ago

Hi Anita Thanks for the positive review. We do indeed supply some wholesalers, but prices should be very similar. It maybe that some have their own special offers from time to time, but remember that Puckator has a price guarantee, so we will match any on line price. We do review prices continuously, but if you feel there are some products where we could do better, just let us know. Kind Regards Matthew

Posted 11 years ago

“A very good company and excellent customer service from Loise Hawkins..would definitely recommend”

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Posted 11 years ago

“Quick delivery, good quality items, will be ordering again!”

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Posted 11 years ago

“I am normally happy with both products and service. In this particular order there was one item ie style princess sticker album which turned out to be very small indeed and not what I had expected...so disappointed with this for the price...but generally this is an exception rather than a rule. Generally products are priced fairly and delivery is always quick...within a few working days.”

Helpful Report

Posted 11 years ago

We am very sorry you are unhappy with a product, if you contact customer services we can arrange to take those items back from you. You can find product information on our website including the dimensions of the items (which is just under the Add to Cart button on the product's page) but if you need any further information before purchasing just contact customer services who will be happy to help.

Posted 11 years ago

“PUCKATOR ALWAYS DELIVERS FAST AND THERE PRICES ARE GOOD AND THE WEB SITE IS EASY TO USE.”

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Posted 11 years ago

“Good service, booked in delivery, good old fashion service not many around any more, Dave, Cosy Time Bridlington”

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Posted 11 years ago

“Generally very pleased with the items although the clocks I ordered seem to have been used for padding the outside of the other items as the boxes were battered and broken although I think the clocks are okay I would have preferred the packaging to be in better order.”

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Posted 11 years ago

Hello Kevin, Sorry to hear that your items were not packaged as they should have been. I will pass this information onto the warehouse manager so they can improve the packing on this type of order.

Posted 11 years ago

“The website was easy to navigate with clear pricing and product information.The products I order arrived in perfect condition,and I will be ordering again.”

Helpful Report

Posted 11 years ago

Puckator is rated 4.7 based on 1,327 reviews