PULL&BEAR Reviews

Name: PULL&BEAR
Rating: 3.65

3.7 Rating 113 Reviews

65 %

of reviewers recommend PULL&BEAR

Company Reviews

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3.7

Based on 113 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Email, Live Chat, Telephone

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Anonymous

Anonymous // 01/01/2019

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“Never have wrote a bad review, but this is INTOLERATABLE... Have made my first order online, delivery for my order should take 5 days, I was waiting 3 weeks, were contacting the company through all chats, emails & ect - had NO ANSWER, NO EMAIL BACK, haven’t got any response back where is my order. Even NO TRACKING for my delivery. The customer service here is ABSOLUTE 0 & NOTHING... AWFUL! Had NO RESPONSE, but received my purchase after a month after placed my order. Now have requested a return & have send back my purchase. It was 2 weeks ago. Again, I am waiting for confirmation that they received my return, but AGAIN - NO CONFIRMATION, NO EMAIL BACK... When trying to contact them through chat - long waiting for the answer & it always expires, then turns off with NO ANSWER given. This company was one of my favourites few years ago, but I was always shopping in-store & never had any issues... But now I could say - STAY AWAY from P&B & DO NOT SHOP HERE, because it’s the most AWFUL shopping experience I ever had! THERE IS NO ANY RESPECT FOR THE CUSTOMER!!!”

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Posted 3 years ago

“I have never bought trousers of such a bad quality. Wore them first day and saw that the pockets started ripping. Sew them. Wore two days, the holes became even worse. Was really disappointed paying 26£ for the pair of trousers that ripped on my ass straight after I dropped on the floor a lid and tried to get it. Funny but sad. The worst quality I had ever seen in my life. I do not think there would be any more attempts to go shopping in pull&bear. If you want to spend your money wise - spend it on jeans&trousers that are more expensive in better shops that would serve you longer and would be in excellent condition.”

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Posted 4 years ago

“My favorite store, good quality, true to size.”

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Posted 5 years ago

“lovely clothes xxx”

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Posted 5 years ago

“They made me happy, because they delivered what i asked for the very next day and i rate them 10 out of 10”

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Posted 5 years ago

“Just returned an item to P&B in Vienna. That a product was faulty can happen, that's fine, but the rudeness of the staff was not acceptable. Today they lost four customers for good: all of my family.”

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Posted 5 years ago

“good quality products, quick delivery xxx”

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Posted 5 years ago

“From the purchase to the deliver, everything was superb!”

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Posted 6 years ago

“I like their pricing points. But also black friday deals are on, so there is an extra 20% off everything.”

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Posted 6 years ago

“I just bought differents clothes and shoes on the online store and the delivery was really fast. I also had to return some of them and the return was managed all for them and with any cost to me”

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Posted 6 years ago

“Very friendly staff, cleanly presented premises, a pleasant experience.”

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Posted 6 years ago

“Really nice”

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Posted 6 years ago

“Excellent quality of products”

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Posted 7 years ago

PULL&BEAR is rated 3.7 based on 113 reviews