Pure Lakes Reviews

Name: Pure Lakes
Address: Pure Lakes, 7 Bryers Fold, Far Sawrey, Ambleside, Ambleside
Rating: 4.94

4.9 Rating 2,161 Reviews

99 %

of reviewers recommend Pure Lakes

4.9

Based on 2,161 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Pure Lakes 5 star review on 20th February 2025

Anonymous

Anonymous // 01/01/2019

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“Fantastic products, I've tried lots of them. great friendly advice give over the phone. All well mad and smell beautiful.”

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Posted 5 years ago

“So pleased with the service. Very quick delivery, excellent communication throughout transaction but mostly, what a gorgeous product- bitter orange, clary sage & cedarwood shower gel - Fabulous x”

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Posted 5 years ago

“My daughter loves the grapefruit hand sanitiser for use after changing nappies, great smell and kind to your hands. The delivery time for all my orders has been very prompt. Definitely recommend”

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Posted 5 years ago

“I bought their Dry Skin Balm (Sheabutter and Calendula) for three times since it is the only thing that really works on my husband's hands. He is the person with the driest and more delicate skin I have ever met. We tried also other products especially when we moved away from UK, but nothing worked as this cream. So at the end I have decided to order it again :) I highly recommended it! You will see great results even after 1 application :)”

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Posted 5 years ago

“I have bought Pure Lakes products twice now. I first came across the products in the shop at Chesters, Skelwith Bridge and and treated myself. I loved both the face cream and hand and body lotion, (they were perfect for my skin and smelt great) and when nearly running out decided to buy more. Then lockdown came so I had no choice but to buy on line. This was so easy and efficient I will definitely do it again.”

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Posted 5 years ago

“Love the products quite new to Pure Lakes will certainly be ordering more.”

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Posted 5 years ago

“Pure Lakes sent my order very quickly and beautifully packaged. Will definitely be back.”

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Posted 5 years ago

“Lovely products. Excellent service.”

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Posted 5 years ago

“What a delight to find natural skincare products this well made, with all the variety of gorgeous ingredients that goes into them and at such an affordable price. I also am really impressed with Pure Lakes' efforts to reduce packaging waste, enable clients to recycle bottles, etc.”

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Posted 5 years ago

“Beautiful natural products. Light and easily absorbed. The perfume of the products is particularly good. I’ve tried more expensive products in the past and these are definitely as good. I would not hesitate in recommending them.”

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Posted 5 years ago

“Although I wanted to make a purchase, I also needed to know the product was :- 1 natural, 2 not tested on animals 3 environmentally sensitive Result:- 1✔️ 2✔️ 3✔️ Great!”

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Posted 5 years ago

“Absolutely love everything about pure lakes, discovered them on holiday in Ambleside and have since been trying all there products, the Grapefruit and Lemongrass is the most divine scent every, can't image ever buying any other hand and body lotion. It's great to buy from an English company with perfect ethics and no animal testing.”

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Posted 5 years ago

“Very speedy service and high quality products.”

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Posted 5 years ago

“Beautiful products and fast, friendly service. My most recent purchase is the amazing Neroli, Rosehip and Frankincense Facial Oil which is a pleasure to use and very good value.”

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Posted 5 years ago

“The products are amazing - I'm so glad to have discovered the grapefruit and lemongrass repair bar which is brilliant for my dry and sensitive skin. It smells beautiful and makes my skin so soft. Packages arrive well wrapped and I have never had a problem with deliveries. Excellent customer service!”

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Posted 5 years ago

“So easy to order, and the reviews really do help know whether the product might be the right one for me- cannot wait to try more products”

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Posted 5 years ago

“Service was excellent - my order arrived really quickly and was beautifully packaged. Some of the items were gifts so I can't review all of them but I know my daughter and sister will love them as I've purchased from Pure Lakes before.”

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Posted 5 years ago

“The most wonderful company!”

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Posted 5 years ago

“I am a reflexologist and use Pure Lakes products with my clients. The products help to support relaxation especially when clients are dealing with depression and/or anxiety. Moisturising at the end of a treatment enhances the work I do. Thank you for such a great product.”

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Posted 5 years ago

“The best skincare products that I have ever used. I really like the company ethos and the efforts to reduce packaging and give back to the community where possible. Brilliant customer service with prompt responses in the event of queries.”

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Posted 5 years ago

Pure Lakes is rated 4.9 based on 2,161 reviews