Pure Lakes Reviews

Name: Pure Lakes
Address: Pure Lakes, 7 Bryers Fold, Far Sawrey, Ambleside, Ambleside
Rating: 4.95

5.0 Rating 2,117 Reviews

99 %

of reviewers recommend Pure Lakes

5.0

Based on 2,117 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Pure Lakes 5 star review on 20th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic, high quality and reasonably priced products from an ethical and friendly company, with staff that are down to earth and provide an excellent service from start to finish. Recently had the good fortune to be able to collect my order from the factory in the Lakes and it was like entering the Willy Wonker Chocolate Factory ! It smelled incredible and the staff were so friendly and welcoming.”

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Posted 1 year ago

“Fabulous products.Discovered them when I was stying at a hotel in the Lakes and then ordered them online. Will be ordering again. Delivery and eveything was great. Absolutely beautiful products”

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Posted 1 year ago

“I bought the items from Pure Lakes as Christmas presents for friends. The packaging and appearance were attractive but I am unable to comment on the contents, although the perfume from the items was very pleasant. Delivery was quick and well packaged.”

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Posted 1 year ago

“Excellent products at a good price. Super fast service too.”

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Posted 1 year ago

“We recently stayed at the Drunken Duck and were so delighted with your products in the bathroom there that we asked about them. So just had to order some when we got home!”

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Posted 1 year ago

“Love the Grapefruit and Lemongrass hand wash and diffuser. The fragrance lasts for so long and friend and family have also committed that it smells so lovely”

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Posted 1 year ago

“Pure Lakes are amazing products. Have recently purchased the shampoo/ conditioner, face moisturizer and body wash and they smell gorgeous. Will definitely be a frequent buyer of these products.”

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Posted 1 year ago

“I bought this as a gift so can’t really comment on some products but from my own experience of Pure Lakes, the products are beautiful and I enjoy using them.”

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Posted 1 year ago

“Prompt mail delivery free soap and lovely products.”

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Posted 1 year ago

“My wife ordered the Hand/Body Lotion in Grapefruit/Lemongrass again. This is her review. Beautiful smell and excellent lotion especially good after sunbathing, leaving skin smooth and soft. I use this lotion after showering every day. Love it.”

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Posted 1 year ago

“A great company to deal with, and I love the fact that they are a small, family firm too, Excellent customer service and communication. Reed diffuser refill was absolutely great such lovely products! and a quick delivery, we will be back to Pure Lakes.”

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Posted 1 year ago

“Great customer service. Used the shampoo in a hotel in the Western Lakes and loved it so bought some for myself.”

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Posted 1 year ago

“Wonderful sevice and lovely products. Thank you.”

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Posted 1 year ago

“Really lovely scent. Expensive but lasted 6 months. Just bought the re-fill. Well worth it”

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Posted 1 year ago

“Your products are of the highest quality and we recommend you to all friends and family.”

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Posted 1 year ago

“It’s a pleasure to use the Neroli, Rosehip & Frankincense Facial Hydration Cream. It makes my skin feel and look so lovely, and no nasties in it. I just love that it’s natural and handmade in the Lake District. Beautiful Treat! Thank you.”

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Posted 1 year ago

“Excellent customer service and nothing was too much trouble.”

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Posted 2 years ago

“Love Pure Lakes products and I can recommend the muscle and joint balm for tired legs and backs after a long walk.”

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Posted 2 years ago

“Super quick receipt of you lovely products! I think though you should consider adding stickers to the soap the same as you supply to the hotel trade. They are VERY classy!”

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Posted 2 years ago

“I just love their products. I have previously bought products whilst in Cumbria, but I like the grapefruit and lemongrass hand wash so much that I couldn't wait until the next trip and ordered online. The goods arrived really quickly. Delighted.”

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Posted 2 years ago

Pure Lakes is rated 5.0 based on 2,117 reviews