Pure Lakes Reviews

Name: Pure Lakes
Address: Pure Lakes, 7 Bryers Fold, Far Sawrey, Ambleside, Ambleside
Rating: 4.95

5.0 Rating 2,002 Reviews

99 %

of reviewers recommend Pure Lakes

5.0

Based on 2,002 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Pure Lakes 5 star review on 20th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service was very good when there was a problem with my order. Thank you Gareth.”

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Posted 1 year ago

“I discovered Pure Lakes a few years ago whilst shopping in Cockermouth and I fell in love with the smell (grapefruit and lemongrass) so bought a couple of items (body lotion and body wash) and they are absolutely gorgeous. I have since bought several items as presents for various friends and they all fell in love with them too. One friend who is in her 60s said it was the best her skin has ever felt after using the body lotion so I have to buy it for her now every Christmas and birthday! The smell of the Pure Lakes products is so natural and fresh and I actually prefer them to the ones I previously used to buy from the White Company. I would highly recommend Pure Lakes as a luxurious gift or for yourself as a bit of self-indulgence!”

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Posted 1 year ago

“I have been using Pure Lakes products for a few years and absolutely love them. I have always received a very good service.”

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Posted 1 year ago

“Excellent products which smell amazing. Speedy delivery and large refills available.”

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Posted 1 year ago

“I discovered Pure Lakes on a recent holiday in the Lake District and thought I'd give them a try as I was looking to replace my current skin regime. The natural aromas and luxurious texture of the face creams and oils have me hooked. My skin feels plump and hydrated without feeling greasy. I also like the fact that they offer a refill service too and are committed to no animal testing. I look forward to trying more products from the range.”

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Posted 1 year ago

“This was my first order from Pure Lakes; it won't be my last. I found it quite by accident, searching for another company, and was inspired by the range of natural skincare products and business values. I try to support local independents so decided to give it a go and bought moisturiser, body lotion and Neem, Mint & Lemongrass insect repellent. I am delighted. I chose 2 moisturisers, unsure which would be best for my skin (and I tend to change moisturisers, rather than stick with one forever) - the Neroli concoction and the Rose, both with Frankincense, which I figure is beneficial for the more mature skin (I'm 61 and my skin is on the dry side). I love them both and neither has aggravated my skin, both are very comfortable to wear. I chose the Mimosa and Petitgrain lotion, which to me (I think scents smell slightly differently to each of us and on each of us) has a warmly-spiced woody smell before a soft earthy floral comes through; it glides on and is quickly absorbed - it's lovely. So far, I have barely used the Anti-Insect - but so far so good; it smells nice for a repellent but it will take the summer for me to confidently comment on performance. The products arrived securely packaged and quickly. I'm so pleased I found you, Pure Lakes, and I look forward to trying more of your gorgeous products.”

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Posted 1 year ago

“Great product and a super service. I will definately be purchasing again and trying your other products.”

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Posted 1 year ago

“Beautiful products”

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Posted 1 year ago

“I love how silky this feels on your skin, then it leaves your skin feeling soft and looking radiant. Very good value for money. Delivery is always prompt.”

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Posted 1 year ago

“After using the skin products for only a week. My skin feels so much better. Would definitely advise you try these products”

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Posted 1 year ago

“Facial hydration cream. Neroli, Rosehip and Frankincense. Lovely and rich but soaks in well. Quick delivery and liked the fact you could pay slightly less to not receive in a carton, which would have been discarded straightaway. 🙂”

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Posted 1 year ago

“Lovely products, smell amazing and my skin feels fantastic, I have been using since discovering on a holiday to the lakes last year, love the refill system”

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Posted 1 year ago

“Birthday gifts for teenage granddaughter’s 15th - getting into skincare and loved the idea of your products. Many thanks.”

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Posted 1 year ago

“I love my Pure Lakes shower gel Grapefruit and Lemongrass. The smell is refreshing and it leaves my skin soft. For many years I had been unable to use nice gels due to allergies. I am so pleased I had the chance to try this at The Muncham apartments in Torquay. I bought some whilst I was there and then have been buying directly from Pure Lakes. I order the litre bottle as I find this a cost-effective way to buy it. I decant into a soap dispenser for the shower. I highly recommend this product its gorgeous”

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Posted 1 year ago

“Very pleased with my purchases, neroli, rosehip, frankincense facial oil and foot balm , neem pine& tea tree. Both products make my skin feel soft and soothing and smell divine.Will be buying again. Thankyou pure lakes.”

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Posted 1 year ago

“I love Pure Lakes products. I first came across them when we were staying at the Langdale Hotel, where they are used in the bathrooms. Since then I have bought them in Ambleside, visited the workshop, to top up my supplies, and ordered them online, that's how much I like them. My online order arrived promptly and was well-packaged. The products feel natural and kind on your skin and the scents are divine. My favourite is the grapefruit and lemongrass.”

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Posted 1 year ago

“Fast delivery,easy to order.”

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Posted 1 year ago

“A birthday present for a dear friend. Beautifully presented in a presentation box. Quality and aroma just divine. She loved it. Thank you Pure Lakes x”

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Posted 1 year ago

“Absolutely love the smell of basil and orange. Great products.”

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Posted 1 year ago

“I purchased body cream from pure lakes with great advice after emailing for suggestions for my daughter whom has psoriasis i was given advice and was suggested a cream which I purchased and it has eased her skin tremendously. I'm very grateful for the information and advice I was given thanks Pure Lakes.”

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Posted 1 year ago

Pure Lakes is rated 5.0 based on 2,002 reviews