Pure Lakes Reviews

Name: Pure Lakes
Address: Pure Lakes, 7 Bryers Fold, Far Sawrey, Ambleside, Ambleside
Rating: 4.95

5.0 Rating 2,002 Reviews

99 %

of reviewers recommend Pure Lakes

5.0

Based on 2,002 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Pure Lakes 5 star review on 20th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely products, beautiful fragrances, natural ingredients and I love that they are never tested on animals. I use the grapefruit and lemongrass shower gel in a morning, it’s a fresh invigorating fragrance. I then alternate between orange and neroli and rose and geranium on an evening. All three are lovely.”

Helpful Report

Posted 1 year ago

“Heavenly products . The scent of lemongrass and grapefruit hand wash is just beautiful. I’ve even bought some for my daughter in Oxford who thinks it’s amazing and would like a repeat order!”

Helpful Report

Posted 1 year ago

“Diffuser scents are gorgeous, and I love that there are no harsh synthetic chemicals in the ingredients. The customer service has been really helpful and prompt, and it s refreshing to be able to go and meet the team in person in the new premises. The refill service is brilliant too; saves a trip, saves money, saves waste. Excellent.”

Helpful Report

Posted 1 year ago

“Lovely products.”

Helpful Report

Posted 1 year ago

“Excellent quality, superior to some products with much higher profile. Lovely aroma and loves my Skin! Really good value for money and its ethically produced, and local to us. A superb find!”

Helpful Report

Posted 1 year ago

“Gorgeous products very soothing on skin so good I could eat them and chocolate lip salve is fantastic”

Helpful Report

Posted 1 year ago

“Always liked aromatherapy geranium oil so imagine my surprise when staying at Tewitfield Marina finding Pure Lakes geranium and Ylang Ylang Silken hair & body wash in the shower room. A label suggests if you like the product it can be purchased at the reception, which I did. On returning home I purchased a litre bottle for refilling my original container. It arrived in a couple of days. I can't get enough of this product, it is just great.”

Helpful Report

Posted 1 year ago

“Since I discovered Pure Lakes hydrating face cream I have made it a part of my daily routine, applying it morning and night. It looks, feels and smells so luxuriously natural (which it is!) and glides so smoothly over my skin that I actually look forward to putting it on. I now can't imagine skin care without it and definitely wouldn't swap for any other "off the shelf" face cream. I also love the fact that I can take the empty jar back to be refilled and even the journey to Sawrey to collect top-ups is a pleasure.”

Helpful Report

Posted 1 year ago

“Fabulous products, excellent service.”

Helpful Report

Posted 1 year ago

“I use a lot of Pure Lakes products regularly including moisturiser, eye gel and shower gel but I also love sending products as gifts to friends. The scents are divine and after receiving a Pure Lakes candle, my friend said it was like having a little bit of the spa in her home.”

Helpful Report

Posted 1 year ago

“Lovely products with beautiful fragrance. Bought 1 litre bottle which is fantastic value for money. Would definitely recommend”

Helpful Report

Posted 1 year ago

“I only discovered Pure Lakes after a trip to Keswick and purchased a tin of hand cream, which is fantastic. I then stated to follow them on social media and love how you get to see the making of the products. I have spread the amoungst my friends and family. Keep up the good work.”

Helpful Report

Posted 1 year ago

“I Thank you for your excellent products and service.”

Helpful Report

Posted 1 year ago

“Wonderful products, natural and pure. Highly Recommend. Great customer service too.”

Helpful Report

Posted 1 year ago

“Lovely products, love the aroma”

Helpful Report

Posted 1 year ago

“Amazing service price and speedy delivery”

Helpful Report

Posted 1 year ago

“We have been using Pure Lakes for years, having come across them on a holiday to the Lake District. We have a long list of favourite products including facial oils and creams, body moisturiser and shower gels. All the products are good quality and give great results! Everything can be ordered online, the return and refill option is super efficient, a very quick turnaround and cost effective.”

Helpful Report

Posted 1 year ago

“Excellent product and excellent service as usual - Thank you!”

Helpful Report

Posted 2 years ago

“Easy to use website Prompt delivery Products are fabulous and loved my free muslin cloth !”

Helpful Report

Posted 2 years ago

“Having recently purchased quite a few Pure Lakes products, I am a complete convert. My mature skin has improved so much since using them & they smell absolutely divine. I love the ethos of this company & their customer service is just amazing. I would strongly recommend you try their products, you won't be disappointed.”

Helpful Report

Posted 2 years ago

Pure Lakes is rated 5.0 based on 2,002 reviews