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Pure Lakes Reviews

5.0 Rating 2,084 Reviews
99 %
of reviewers recommend Pure Lakes
5.0
Based on 2,084 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Pure Lakes Reviews
Pure Lakes 5 star review on 20th February 2025
Ruth Hall
Pure Lakes 5 star review on 27th June 2023
Anonymous
Pure Lakes 5 star review on 21st June 2023
Deirdre Knibbs
Pure Lakes 5 star review on 6th January 2023
Heather Aughpin
Pure Lakes 5 star review on 6th January 2023
Heather Aughpin
Pure Lakes 5 star review on 17th September 2022
Amy Mills
Pure Lakes 5 star review on 31st August 2022
Kathy Beresford
14
Anonymous
Anonymous  // 01/01/2019
I first came across Pure Lakes hand wash and hand cream in the loos at Heft restaurant. Beautiful refreshing scent of grapefruit and lemongrass. Since then ordered the reed diffuser by post. I received it quickly and am delighted with it.
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Posted 2 years ago
Great products, perfect for my holiday cottage guests. Ordering and delivery super easy and quick
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Posted 2 years ago
I was concerned when the firm moved away from Staveley but was delighted with the quick service by mail order rather than collection. I love their products and wish them well in their new premises.
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Posted 2 years ago
Love the smell and product feels really good. Easy to order and delivery was very quick. Would buy again.
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Posted 2 years ago
I love these products , great quality
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Posted 2 years ago
Have used these products whilst staying in The Lake District , very impressed!
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Posted 2 years ago
Great products and lovely people to deal with!! Many thanks Pure Lakes
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Posted 2 years ago
Love the products in every way - smell and feel amazing and when family came to visit they used the products and all have requested for birthday / Xmas presents - one down more to go !!
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Posted 2 years ago
Stunning scents, excellent service. I’m a happy repetitive customer 🌺
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Posted 2 years ago
Really lovely good quality products. Arrived quickly in perfect condition
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Posted 2 years ago
Great product
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Posted 2 years ago
It's good to have a new batch of oils to keep my skin clean and healthy through the summer and into next year.
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Posted 2 years ago
Always a great personal service alongside fabulous products! Thank you.
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Posted 2 years ago
Love the smell and how my skin feels when using the shower gel and hand body lotion a definite keeper x
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Posted 2 years ago
I bought a friend the Mimosa and Petitgrain diffuser as she had admired mine. She was delighted! Service was excellent and super prompt. I had requested a gift box but my order did not fit it so I was refunded immediately.
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Posted 2 years ago
We have had several orders from Pure Lakes and we have never been disappointed. The products are superb and always delivered very quickly.
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Posted 2 years ago
After using the products at the Langdales hotel, I just had to buy some. Love the smell and quality.
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Posted 2 years ago
Customer service was very good when there was a problem with my order. Thank you Gareth.
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Posted 2 years ago
I discovered Pure Lakes a few years ago whilst shopping in Cockermouth and I fell in love with the smell (grapefruit and lemongrass) so bought a couple of items (body lotion and body wash) and they are absolutely gorgeous. I have since bought several items as presents for various friends and they all fell in love with them too. One friend who is in her 60s said it was the best her skin has ever felt after using the body lotion so I have to buy it for her now every Christmas and birthday! The smell of the Pure Lakes products is so natural and fresh and I actually prefer them to the ones I previously used to buy from the White Company. I would highly recommend Pure Lakes as a luxurious gift or for yourself as a bit of self-indulgence!
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Posted 2 years ago
I have been using Pure Lakes products for a few years and absolutely love them. I have always received a very good service.
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Posted 2 years ago
Pure Lakes is rated 5.0 based on 2,084 reviews