Pure Lakes Reviews

Name: Pure Lakes
Address: Pure Lakes, 7 Bryers Fold, Far Sawrey, Ambleside, Ambleside
Rating: 4.95

5.0 Rating 2,004 Reviews

99 %

of reviewers recommend Pure Lakes

5.0

Based on 2,004 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Pure Lakes 5 star review on 20th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have been using pure lakes face creams for years and have given as presents. It's always a consistent top quality product that never fails to give me that spa feeling. I've met the team when recycling my pots and they are all clearly passionate about their products. I've enjoed their lavender sleep spay , muscle relaxing bath oil and aftersun and can highly recommend all of these. The packaging is beautiful clean and pure like their products and great for gifts ,my preference is to take advantage of their recycling option.”

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Posted 2 years ago

“I have been very pleased to buy from Pure Lakes over many years. The quality of their products suits me very well and I now have to share the facial cleanser with my husband. I strongly support their ethos of using natural ingredients and environmentally friendly packaging and am happy to return bottles for refill.”

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Posted 2 years ago

“Smells and feels divine”

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Posted 2 years ago

“These products are lovely, I came across them at The Gilpin. The smell wonderful and my skin feels smooth.”

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Posted 2 years ago

“I first purchased Pure Lakes goods whilst on holiday in the Lake District. When it ran out of the handcream I was pleased to discover they sold on line. I ordered about 10 pm on a Monday night and the goods were delivered well within the expected delivery timeframe on the Wednesday!”

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Posted 2 years ago

“I can't thank these guys for their help and kindness while I was ordering. I wanted to change a couple of items and nothing was too much trouble. Good fashioned service and courtesy.”

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Posted 2 years ago

“Ordered from pure lakes dozens of time extremely efficient with earlier delivery love there stuff will be ordering again soon”

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Posted 2 years ago

“Used the grapefruit & lemongrass hand wash & lotion, at a cafe in the lakes. Absolutely loved the clean fresh smell. So whilst I enjoyed my coffee, I ordered some for at home. Arrived within a couple of days. So many compliments from everyone who uses my downstairs loo. Will definitely be reordering. X.”

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Posted 2 years ago

“Very pleased with your service,very quick delivery from day of order, would order from you again. Love your products”

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Posted 2 years ago

“Delightful product, well packaged and which arrived the next day. Also loved the bar of soap which was a lovely surprise, thank you. All in all, a pleasure to deal with this company.”

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Posted 2 years ago

“Just love the product I purchased. Will be up in the Lakes this Spring so hope to come for my refill.”

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Posted 2 years ago

“Excellent service and all the products I have ordered are lovely.”

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Posted 2 years ago

“I like the product very much it has a fabulous smell which I love. The smaller bottles do not contain as much as the larger bottle. I feel it is an expensive product to buy for gifts but the product itself is probably worth the cost. I would like a more medium size affordable bottle for the product. Delivered efficiently and on time.”

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Posted 2 years ago

“Beautiful products”

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Posted 2 years ago

“Excellent customer service.”

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Posted 2 years ago

“My wife and I discovered the Pure Lakes products last year whilst stopping in Penrith on our way to Scotland! We both loved the shower gel and hand wash in our B&B. I personally love the men’s scalp hydrator and facial exfoliator. In time I will try some of the other men’s skincare range !”

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Posted 2 years ago

“I love the lip balms.i am allergic to so many lip products but not these.i have the choc mint one this time.both lovely. Thankyou”

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Posted 2 years ago

“Very moisturising lotion and hand cream. Particularly good in the cold weather.”

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Posted 2 years ago

“My order arrived very quickly in spite of the problems with the postal service. I plan to return an empty bottle for refill which is an excellent service.”

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Posted 2 years ago

“Delighted with your products, use your Neroli, Rosehip & Frankincense cream each morning and the oil each evening and my 80 year + skin looks good. My Christmas stocking contained Grapefruit and Lemon grass shower gel which I am looking forward to using. My best wishes to you all, Joyce Harris”

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Posted 2 years ago

Pure Lakes is rated 5.0 based on 2,004 reviews