Pure Lakes Reviews

Name: Pure Lakes
Address: Pure Lakes, 7 Bryers Fold, Far Sawrey, Ambleside, Ambleside
Rating: 4.95

5.0 Rating 2,296 Reviews

99 %

of reviewers recommend Pure Lakes

5.0

Based on 2,296 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Pure Lakes 5 star review on 20th February 2025

Anonymous

Anonymous // 01/01/2019

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“Lovely products and so easy to chat to when i wasn't sure how to order creams without packaging , so I ordered over the phone since extra too! I'll be stocking up on my November trip to the Lakes .”

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Posted 11 months ago

“...the most beautiful and ethereal fragrnace...transporting me straight back to the wonderful Lake District even when I'm in my kitchen in Hertfordshire!!!”

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Posted 11 months ago

“Used products on the Langdale estate and purchased products after getting home from holiday.”

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Posted 11 months ago

“I love these products- and always use them”

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Posted 1 year ago

“I placed an order and forgot an item. After a quick email to pure lakes I was sent a payment request and the parcel was already in the post! Very quick and efficient service. Love the fact that the product is super local and refillable. We use it in our holiday let too. The products smell amazing!”

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Posted 1 year ago

“Love the gorgeous scent of the body range Always appreciated gifts as well.”

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Posted 1 year ago

“All the products I have bought from Pure Lakes are excellent. Great customer service and fast delivery. Will definitely be buying more products in the future.”

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Posted 1 year ago

“Such a pleasure to use a small, ethical company. I discovered you last year while on holiday in the area and have been using your products ever since. I really love that you have an option to refill jars.”

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Posted 1 year ago

“Lovely products and very helpful people”

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Posted 1 year ago

“Service is good as I received my products quickly. Keep on improving your service so that I could find your products in London shop.”

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Posted 1 year ago

“I have loved Pure Lakes toiletries since first trying whilst staying at the Low Wood Hotel. I use the Hydrating Hand Balm as both a hand and foot cream as it’s so nice & rich, & I love a product that doubles up to save room while travelling😁 The Grapefruit & Lemongrass Body Lotion is a real treat too. It’s the perfect consistency, thin enough to glide on, while still feeling very moisturising, & the smell is wonderful! I have recently begun using the Rose, Jojoba & Frankincense Facial Hydration Cream. It’s thick, so I was a bit worried about it causing a breakout, but it hasn’t, even though I’ve been using it morning & night. Only a small amount is needed, so it should last well. The only other product I’ve used is the hand sanitiser, which again smells wonderful & fresh. While most leave your hands feeling horrible & sticky, this doesn’t at all. It isn’t harsh, so is perfect if you need to use often, as during the worst days of Covid.”

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Posted 1 year ago

“Lovely products, light scent to hand and body cream just right and not at all greasy.”

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Posted 1 year ago

“Love the lavender bubble bath it’s beautiful”

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Posted 1 year ago

“I absolutely love this range especially the face oil. I usually call in in person when I’m visiting the Lakes but this time I was running out so I used your online refill service. What a great experience! Really quick turnaround and very easy to get the order number online. A big thank you and hopefully see you in person in April”

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Posted 1 year ago

“Love all fragrances! Came across these products whilst on holiday on The Lakes and sought out the supplier to stock up before coming home. Have since had my candle refilled and about to send my second for the same treatment. Lovely, friendly staff and amazing products.”

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Posted 1 year ago

“Excellent service, easy to order, received goods the following day.”

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Posted 1 year ago

“First time we’ve bought on line from Pure Lakes and we were very happy with the service.”

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Posted 1 year ago

“I would give six stars if I could. Quality of service and speed of delivery are impeccable. The products are fantastic. Definitely shop here - you won't regret it.”

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Posted 1 year ago

“Fantastic! Love the products I have bought. Fab customer service and reducing waste too using the refill service - thanks so much!”

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Posted 1 year ago

“Fantastic products created in our own fair land of England, using natural ingredients, whilst also being mindful of the environmental impact. Great products with a conscience.”

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Posted 1 year ago

Pure Lakes is rated 5.0 based on 2,296 reviews