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Pure Lakes Reviews

5.0 Rating 2,120 Reviews
99 %
of reviewers recommend Pure Lakes
5.0
Based on 2,120 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Pure Lakes Reviews
Pure Lakes 5 star review on 20th February 2025
Ruth Hall
Pure Lakes 5 star review on 27th June 2023
Anonymous
Pure Lakes 5 star review on 21st June 2023
Deirdre Knibbs
Pure Lakes 5 star review on 6th January 2023
Heather Aughpin
Pure Lakes 5 star review on 6th January 2023
Heather Aughpin
Pure Lakes 5 star review on 17th September 2022
Amy Mills
Pure Lakes 5 star review on 31st August 2022
Kathy Beresford
14
Anonymous
Anonymous  // 01/01/2019
Fabulous service; my first order was ready for collection the next day and my second order was received by delivery within two days.
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Posted 4 years ago
I can highly recommend Pure Lakes. Their products are outstanding and made with love. Try them and you will see.
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Posted 4 years ago
Love the shower gel the smell of the grapefruit & lemongrass is amazing & first class service.
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Posted 4 years ago
I love the fact I can go and collect & the containers are refillable.
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Posted 4 years ago
Fantastic products which smell amazing. The refill service is a brilliant addition and so easy to use.
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Posted 4 years ago
Products sent very quickly. I like that I can return the containers for recycling
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Posted 4 years ago
Brilliant products, very caring owners, excellent, prompt delivery. I did click and collect with my last order. I ordered in the car park and five minutes later collected my order which was Lavender and Geranium hand wash refills. Lovely fresh fragrance on which everyone comments. I have never been disappointed with any of the superb products I have bought from Pure Lakes.
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Posted 4 years ago
The diffuser is the best I've ever tried. Brilliant quality. Really chuffed with the sample too. Wish they include a sample of another fragrance as I'm tempted to try the others
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Posted 4 years ago
Very easy to order and collect
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Posted 4 years ago
Excellent service, fantastic products, offering a refill option is fantastic!
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Posted 4 years ago
We first smelt the gorgeous smell of Pure Lakes Grapefruit and Lemongrass when stopping in a B&B in the Lake District a few years ago and loved the smell so much we have bought it ever since. This time I also bought the diffuser so now the whole bathroom has the lovely fresh smell. Highly recommended
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Posted 4 years ago
Our daughter was very pleased with the grapefruit and lemongrass Pure Body gift set you sent her. She especially commented on how well it was presented and gift wrapped. It was a simple purchase/ordering process and a very successful gift!
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Posted 4 years ago
Great service and fast delivery. I returned some empties for refilling and they were returned full within a few days. A great idea.
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Posted 4 years ago
I have quite dehydrated skin following chemotherapy and radiotherapy for breast cancer and thought I’d try your facial hydration cream and facial oil. I am absolutely delighted with the products and there is a huge cost saving compared with my usual products. I was so impressed I bought several products for a friend’s birthday. The service is amazing, really quick delivery. I love the complimentary hand sanitizer too, lovely fragrance. I will definitely be a regular purchaser.
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Posted 4 years ago
Parcel arrived well packaged and a lovely fragrance emanated once I opened up the package. The shower gel is exhilarating and fruity and soft on the skin.
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Posted 4 years ago
High quality products that work well.
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Posted 4 years ago
I bought neroli, rosehip and frankincense facial hydration cream for myself. It is a gorgeous non-oily cream and I have been using it daily. I also ordered bath foam for a friend and it came in a lovely gift box. The products arrived promptly and I am very happy with the service. I will be returning for more and am delighted that the containers can be recycled or refilled.
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Posted 4 years ago
This is my first time using Pure Lakes products. Never before have I received such a wonderful smelling, beautifully packaged parcel. The facial cream and hand/body lotion smell and feel amazing, love them. Thank you Karen Donohoe
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Posted 4 years ago
Love Pure Lakes products. Enjoying massaging the muscle and joint balm into my calves after a run. Very efficient ordering and arrival. Will be back again soon for more.
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Posted 4 years ago
Great stuff.
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Posted 4 years ago
Pure Lakes is rated 5.0 based on 2,120 reviews