Login
Start Free Trial Are you a business?? Click Here

Pure Lakes Reviews

5.0 Rating 2,016 Reviews
99 %
of reviewers recommend Pure Lakes
5.0
Based on 2,016 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Pure Lakes Reviews
Pure Lakes 5 star review on 27th June 2023
Anonymous
Pure Lakes 5 star review on 6th January 2023
Heather Aughpin
Pure Lakes 5 star review on 31st August 2022
Kathy Beresford
Pure Lakes 5 star review on 20th June 2022
Michele Wood
Pure Lakes 5 star review on 20th June 2022
Michele Wood
Pure Lakes 5 star review on 11th February 2022
Paul Archer
Pure Lakes 5 star review on 16th August 2021
Deborah Robinson
1
Anonymous
Anonymous  // 01/01/2019
I love Pure Lakes - the products are excellent, luxurious and great value. I am always getting compliments on my skin. It's also amazing to be able to use their refill service and reduce waste.
Helpful Report
Posted 4 years ago
Love these products. Bought whilst on holiday in the Lakes last September. Have purchased twice since for friends and also received products for Xmas off my daughter as I loved them so much
Helpful Report
Posted 4 years ago
Love everything I’ve ordered from Pure Lakes. Really good quality.
Helpful Report
Posted 4 years ago
i was given a small Sweet Basil& Lavender handwash for my birthday last October and eeked it out until a couple of weeks ago. I love it- the smell is divine and texture lovely and I love the ethics of the company. So much so that I ordered a 1Litre refill!! Lovely product which I have no hesitation in recommending. Lisa Kent
Helpful Report
Posted 4 years ago
Pure Lakes smells and feels amazing. I've noticed my skin looking fresher and more alive since using their products. The delivery and refill service is also first class and so good for environment. Highly recommend.
Helpful Report
Posted 4 years ago
I purchased the Dry Skin Balm & Muscle & Joint Balm. They feel so luxurious and smell delightful. The skin balm is especially good for hands at this time of year. Its nice and thick and sinks right in. I use the Muscle & Joint balm on my recently twisted ankle and it just feels lovely. So thank you Pure Lakes I love my purchases and will definitely be back for more.
Helpful Report
Posted 4 years ago
I ordered the hand wash and shower gel. Absolutely love the fragrance and quality of both items. There was a slight delay with delivery due to the Christmas rush and after I sent an email I received a call with apologies and delivery information. I this day and age having the personal touch was a real winner for me, will certainly order product again.
Helpful Report
Posted 4 years ago
I bought the dry skin balm from Ashton Hall Garden Centre and I use it as a night cream, it’s absolutely fabulous. I then went onto the website and purchased the hydrating eye gel, hydrating hand balm and skin repair bar which I use on my heels. All are equally wonderful. I will be trying more products when these run out.
Helpful Report
Posted 4 years ago
Absolutely fabulous products gentle on the skin, smelling divine and in gorgeous packaging.
Helpful Report
Posted 4 years ago
Lovely fragrances and great service.
Helpful Report
Posted 4 years ago
Amazed by the products. They are truly divine and such a treat particularly in the current climate. Goodbye to sticky cheap hand sanitiser, hello Pure Lakes luxury hand wash and sanitiser. A joy!
Helpful Report
Posted 4 years ago
Thank you! Gorgeous product fantastic speedy and super friendly service for online order. Will definitely buy again, lovely gifts and miles better than buying a lesser product from a grim multinational company!
Helpful Report
Posted 4 years ago
Initially I sent several gifts from Pure Lakes to friends during lockdown. They were so impressed I bought some items for myself and have used them again since. Beautiful products. And a very friendly, helpful team. For birthdays and Christmas presents they ensured my messages were included with the package. I highly recommend this site and their products.
Helpful Report
Posted 4 years ago
Lovely products, textures of creams and scents area so well balanced! Arrived quickly also 😊
Helpful Report
Posted 4 years ago
Beautiful products which bring a bit of luxury into our home and take me back to the scents of our Lake District Spa holiday. Love the consideration for sustainable packaging and refill options,
Helpful Report
Posted 4 years ago
Love this product! A must have
Helpful Report
Posted 4 years ago
Really lovely products again, bought as gifts for family and friends. The lemongrass hand cream is my favourite (first encountered at the Windermere Jetty Museum bathrooms and immediately purchased from their shop).
Helpful Report
Posted 4 years ago
My wife’s favourite is the Lemongrass and Grapefruit. Therefore I bought her the full range for Christmas (including a ton of soap). I certainly earns my ‘Brownie’ points and am now top dog. Thanks again Pure Lakes. Will be back once we can get to Staveley.
Helpful Report
Posted 4 years ago
My Wife loves your products and they arrived quickly before Christmas, Many Thanks.
Helpful Report
Posted 4 years ago
I forgot to place an order until the very last minute before Christmas. I phoned to ask if I could place the order over the phone and even pay extra for a special delivery. The products were put to one side and later another person rang for the payment and reassured me that I shouldn't need to pay for special delivery as the orders were getting through ok. I couldn't believe when my order arrived the following day. Excellent service , personal and professional. Oh and amazing products!
Helpful Report
Posted 4 years ago
Pure Lakes is rated 5.0 based on 2,016 reviews