Pure Lakes Reviews

Name: Pure Lakes
Address: Pure Lakes, 7 Bryers Fold, Far Sawrey, Ambleside, Ambleside
Rating: 4.94

4.9 Rating 2,160 Reviews

99 %

of reviewers recommend Pure Lakes

4.9

Based on 2,160 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Pure Lakes 5 star review on 20th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely love the products.. after using the hand sanitiser at my hairdressers I purchased 2 one for me and one for my holiday cottage! Aswell as hand soap cause I love the smell. Thankyou”

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Posted 5 years ago

“Wanted to write a review and give five * as the service from the company has been excellent! We wanted to buy a small gift for our own staff members prior to reopening our own Cumbria business and Pure Lakes were especially helpful providing a small free gift of their own. Many Thanks”

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Posted 5 years ago

“Gorgeous products, they feel very luxurious & the scent is divine. Fantastic service too!”

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Posted 5 years ago

“I bought a bottle of shampoo after using Pure Lakes at a B&B in the lake district. It was that good i had to buy a bottle for myself! It made my hair so shiny and 'clean' I felt that my hair didn't get as greasy as it usually did!”

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Posted 5 years ago

“After having problems with cystic acne on my chin I sent an e-mail to Pure Lakes for recommendation of which moisturiser I should use and was recommended one of the gels instead of the creams to try. I was a bit sceptical at first as I am 63 years of age but decided to try the Geranium, Lavender and Ylang-ylang gel. I have been using it about 2 weeks and my spots are clearing up. I am delighted as I have spent thousands of pounds over the years on my facial skincare. The prices and quick delivery are great and I am sure that I will be purchasing more in the future.”

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Posted 5 years ago

“I initially bought some of your hand lotion for my mum as she had mentioned her hands had become very dry from all the hand sanitising she was doing. She loved it. She now uses it every day before she goes to bed and says not only has it made her hands softer she thinks it has made her finger nails stronger as well. She sang its praises so much I have just bought her another bottle and some of your hand sanitiser to try as well. I ordered the 2nd batch online and was very impressed with the speed that the order was sent out.”

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Posted 5 years ago

“Delighted with the face wash and the sanitiser is a welcome change from what is out there. Thank you for you prompt efficient service - as always”

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Posted 5 years ago

“Love the products and the thoughtful packaging. Will definitely buy again.”

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Posted 5 years ago

“I first used pure lakes in a hotel in the Lake District, came straight home and placed an order. This is my second order and I’ll keep using.”

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Posted 5 years ago

“Amazing products that smell and feel amazing. Their customer service deserves 10 stars!!! Gareth resolved query quickly & promptly and went the extra mile to make sure all was fine!. Thanks again!!”

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Posted 5 years ago

“Heaven sent or Heavenly scents? Both! I've seen a marked improvement in the condition of my skin since using Pure Lakes. I have psoriasis, and it's certainly less angry and not itchy after a week of use. I've been using Geranium and Rose shampoo, conditioner and shower gel which smell divine. I swapped out our old favourite Lemongrass and Grapefruit handwash for the Rosewood and Blackpepper World Heritage as a change, and it's is a big success with the family. Of course that smells gorgeous too. Click and Collect from Staveley was a doddle and shipping to home in Sussex has always been very speedy.”

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Posted 5 years ago

“Fantastic service, arrived the day after ordering. Packaged beautifully. A gift for my husband birthday next month x”

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Posted 5 years ago

“Excellent products they smell and feel great on the skin. Prompt swift delivery.”

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Posted 5 years ago

“Lovely products which smell amazing. Good but effective for delicate skins”

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Posted 5 years ago

“I cannot commend Pure Lakes highly enough. Whatever product I buy I am delighted with, especially the muscle and joint balm cream, which to me is nothing short of a miracle cream for my arthritic joints. I don't understand how it works, but it just does! Their customer service too is second to none and a fine example to others. May Pure Lakes continue to flourish.”

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Posted 5 years ago

“Lovely face cream smells divine. Have to be careful with my skin because I have rosacea but this product is great.”

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Posted 5 years ago

“Very prompt delivery, lovely products particularly the soothing eye gel”

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Posted 5 years ago

“Beautiful handmade products and great customer service”

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Posted 5 years ago

“I’ve recently purchased the one litre shampoo/body wash. The smell is lovely, it doesn’t have a great deal of lather which I prefer. (natural is best) I continue to be a huge fan of these products. A little goes along way. I’m a very satisfied customer.”

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Posted 5 years ago

“I love these products!”

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Posted 5 years ago

Pure Lakes is rated 4.9 based on 2,160 reviews