Pure Lakes Reviews

Name: Pure Lakes
Address: Pure Lakes, 7 Bryers Fold, Far Sawrey, Ambleside, Ambleside
Rating: 4.94

4.9 Rating 2,160 Reviews

99 %

of reviewers recommend Pure Lakes

4.9

Based on 2,160 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Pure Lakes 5 star review on 20th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love everything about this quality brand. Your products are lovely and I look forward to reusing my bottles and containers with your refill service.”

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Posted 5 years ago

“First came across these products in a very un-glamorous fashion....Using Pure Lakes soap in a cafe toilet!! The smell was heavenly, and I just had to try some for myself. I am working my way through the range, including shower gel, shampoo, conditioner, hand soap and cream - all are delightful and great natural products, which I’ve since recommended to my nearest and dearest. Fast delivery too 😃😃”

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Posted 5 years ago

“Lovely products, and exceptional customer service.”

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Posted 5 years ago

“Very quick delivery of my order. Bought 3 products. Have only tried the lip balm so far. It applied very smoothly, no overpowering scent. Was not hard and waxy, not was it oily. Would recommend.”

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Posted 5 years ago

“Extremely please with all the products. Very good quality at affordable prices.”

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Posted 5 years ago

“I just love Pure Lakes' products. They smell devine and the fact that they are all made from natural ingredients and locally made - makes them more interesting to me. The products and packaging all look so fresh and clean. I like the fact that you have the choice as to whether you buy the products with or without cartons and also that you save money if you buy without. Lovely to have the boxes if they are presents. I like that Pure Lakes have a service for you to get refills on your previously bought products. This an excellent way to help the environment while saving money too. The website is clear and easy to use as is the online order service. Deliveries arrive quickly so you can start using the amazing treats straight away. I have even taken some to friends in Spain as presents. Thank you Pure Lakes.”

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Posted 5 years ago

“Amazing scents, beautiful toiletries, and lovely to support a small company in the Lake District. Would (and have) recommend to family and friends.”

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Posted 5 years ago

“Only just discovered this really great range of products and rolling it out to our family and friends. Only tried the hand wash and hand sanitiser so far and both are a pleasure to use. Looking forward to expanding our use of these fabulous smelling products as they make the bathroom area smell wonderful, during and after use!”

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Posted 5 years ago

“This World Heritage set of hand wash and hand lotion go perfectly together. The gorgeous, natural scent is like nothing I’ve ever smelt before and stays with you for some time. The lotion keeps your hands super soft and protected - would highly recommend this or any of the natural skincare products made by Pure Lakes x”

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Posted 5 years ago

“I was really impressed with the very speedy delivery. Ordered one day arrived the next. The products are beautiful, lovely, I will definitely be ordering again.”

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Posted 5 years ago

“Order arrived promptly with recyclable packaging. My husband likes the joint balm. He finds it helps aches and pains. The body lotion smells lovely and feels like a real treat.”

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Posted 5 years ago

“Love these products ! They’ve definitely made a difference. I also really like that they’re made locally -I can collect and refill the jars. And so are a support for my sustainable life values.”

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Posted 5 years ago

“At the start of the pandemic I bought the Pure Lakes Hand Sanitiser and I am so glad that I did. It is amazing, does the job and smells lovely - everyone who uses it comments on how nice it is and how soft it leaves their hands. Recently bought the joint cream as a gift so will have to review that later.”

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Posted 5 years ago

“Early days but is most certainly helping my knees, has to be said though the original from about 9 years ago was better”

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Posted 5 years ago

“Lovely products with speedy delivery. What more could you want”

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Posted 5 years ago

“Absolutely delighted with my purchases from Pure Lakes. Excellent service especially in these trying times! Will definitely be buying again from Pure Lakes. Well done for all your hard work during the pandemic. Keep smiling 👍😊🌈❤️”

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Posted 5 years ago

“I decided to try Pure Lakes skin products after my daughter in law bought me the beautiful basil and sweet orange soap and hand cream. I am honestly thrilled with the way my skin has improved over the course of a month. Gareth very kindly advised me to use the soap free cleanser on my dry skin, coupled with rose hip oil at night. In the morning i use the same cleanser together with flower water toner and rose, jojoba and frankincense moisturiser. The effect has been so noticeable and the products are glorious to use. Customer service is wonderful too”

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Posted 5 years ago

“Absolutely love Pure Lake products I came across them after staying in a hotel in Bowness. I have used the hand sanitizer for the past 3 months and love the smell compared to the standard ones. I also use the foot balm , hand cream and I have just bought the muscle and joint balm for my elderly Mum for her aching knee but as it is a birthday present she hasn’t got it yet. Also loved the little complimentary soap I received in my second order which reminded me of my wonderful weekend in Bowness.”

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Posted 5 years ago

“Lovely fresh smell! Really refreshing to have a shower with this first thing on a morning!”

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Posted 5 years ago

“I am most impressed by the website - easy to navigate and no fuss payments. Great response online for picking up and easy to collect from your warehouse (at the bottom of the stairs!) The hand sanitiser has a beautiful fragrance and is easy to use. Will definitely be ordering from you again soon. Judy Pateson”

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Posted 5 years ago

Pure Lakes is rated 4.9 based on 2,160 reviews