Pure Lakes Reviews

Name: Pure Lakes
Address: Pure Lakes, 7 Bryers Fold, Far Sawrey, Ambleside, Ambleside
Rating: 4.94

4.9 Rating 2,160 Reviews

99 %

of reviewers recommend Pure Lakes

4.9

Based on 2,160 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Pure Lakes 5 star review on 20th February 2025

Anonymous

Anonymous // 01/01/2019

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“Luxury, excellent goods, made from natural products, smell amazing, feel wonderful on skin / hair. Easy ordering, quick delivery”

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Posted 4 years ago

“Love the whole ethos of the products.”

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Posted 4 years ago

“Very prompt service and well packaged. Lovely free gift as well included.”

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Posted 4 years ago

“I first came across Pure Lakes when I was staying at the Royal Hotel in Dockray. They provided them in the bathroom. I was so impressed I decided to buy some products online. I bought some for gifts and some for my own use. They smell delightful and are rich and creamy to use.”

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Posted 4 years ago

“I ordered Bath & massage oil, Shower gel, hand & body lotion & hydrating hand balm. all had beautiful smells & the lotion & balm are very light. It took quite a time for delivery from the time I placed the order-5 days. But I am disappointed however with the shower gel. I could get no a lather up at all & have now started to use it as a hand wash instead : (”

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Posted 4 years ago

“Great, fast shipping and delivery. Very impressed with the range of products too. As I live in the Channel Islands, the VAT was refunded quickly and with no hassle at all, excellent customer service. Can’t wait to see what I can purchase for Xmas gifts.”

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Posted 4 years ago

“I bought 2 diffusers - sweet basil and orange is the only one I have opened as yet but its absolutely outstanding - im in love with the scent so relaxing and pure”

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Posted 4 years ago

“The products are amazing and smell beautiful Thank you”

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Posted 4 years ago

“Love the smell of my pure body gift set makes my skin smell and feel amazing.”

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Posted 4 years ago

“As a Cumbrian by birth I was delighted to find this company when I watched the TV programme 'A Lake District Farm Shop' . The website was easy to navigate and the service and delivery was efficient and professional.”

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Posted 4 years ago

“Ordered online process was nice and simple product and service brilliant”

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Posted 4 years ago

“I was a bit dubious on purchasing products as my skin is very sensitive. However, the creams are beautiful and kind to my skin and the smell of the essential oils are very relaxing. Would definitely buy again”

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Posted 4 years ago

“Always lovely products. We use the at our restaurant The Smith, and at home too. Even had friends to stay who then make a special trip to get more! Can’t recommend enough!”

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Posted 4 years ago

“Great company! Fast, friendly and efficient service with great products.”

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Posted 4 years ago

“It was the first time I had ordered from them after being impressed with a small hand gel so tried. My order was not quite what I had asked for, so a bit disappointed I had requested rose and geranium showed gel and I got the grapefruit and lemongrass but I liked the scent of it anyway so kept it. It’s really refreshing and I feel literally squeaky clean after using it. I like the fact there are no nasty chemicals in there for my personal safety as well as our private sewer system with which, we have to be eco-friendly.”

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Posted 4 years ago

“Easy to deal with Pure Lakes - thanks Gareth for your quick replies to questions”

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Posted 4 years ago

“Great website, goods arrived packaged and very speedy service. Had family visiting from Penrith and was told of the company.”

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Posted 4 years ago

“First discovered Pure Lakes whilst staying at a hotel in Embleton. Loved the product and ordered the 1L bottle of body moisturiser when I got home. Easy to order, prompt dispatch. Great!”

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Posted 4 years ago

“I just love all your hydration cream still trying to discover which one is my favourite as love them all thank you. Shona Mcbride Renfrewshire xx”

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Posted 4 years ago

“Love their products. Gorgeous and luxurious ! Making a real difference to improving my skin .”

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Posted 4 years ago

Pure Lakes is rated 4.9 based on 2,160 reviews