Pure Lakes Reviews

Name: Pure Lakes
Address: Pure Lakes, 7 Bryers Fold, Far Sawrey, Ambleside, Ambleside
Rating: 4.95

5.0 Rating 2,117 Reviews

99 %

of reviewers recommend Pure Lakes

5.0

Based on 2,117 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Pure Lakes 5 star review on 20th February 2025

Anonymous

Anonymous // 01/01/2019

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“Happy with the product, but will ask for a new jar next time instead of sending an empty one back - which, in all, cost more than the original purchase! That said, I still very much love Pure Lakes... x”

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Posted 2 years ago

“I am delighted to have found Pure Lakes and its unique natural products. This year I ordered 3 products, which they clearly had in stock and the parcel arrived the following day!”

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Posted 2 years ago

“Easy to use website, I’ve had many an item for my bathroom bought mainly in local shops, this was my first purchase online. . I bought the item for myself but it was beautifully packaged and would certainly be good as a gift. I like the fact the small vase is limited addition and of a small batch, no one else will have that vase. Item was later than expected due to packaging issues, I was pre warned of this after purchase, these things happen.”

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Posted 2 years ago

“As expected the most gorgeous smell and quality. I purchased a present for daughter and for us! Will definitely order more goodies when needed.”

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Posted 2 years ago

“Pure Lakes presents make my friends and family feel very special. The perfect pick.”

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Posted 2 years ago

“Lovely product!”

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Posted 2 years ago

“I am running out of superlatives to write about Pure Lakes products! I recently bought a gift for my niece, who has sensitive skin and she just loves everything. You have a new convert! I love all the things I have tried so far, the scents and textures are lovely, and the products are so beautifully packaged too.”

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Posted 2 years ago

“I love the integrity of the products and the people who make them. Their refill system is efficient and inspiring.”

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Posted 2 years ago

“Beautiful products! Bought them as a Christmas gift after using them at a weekend away which stocked them.”

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Posted 2 years ago

“I really love Pure Lakes hand and body lotions. They are very rich, so I don't need to use a lot to keep my skin healthy and a bottle goes a long way, making them good value. They smell lovely and I really like it that they are completely natural products with no synthetic (harsh) chemicals.”

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Posted 2 years ago

“I first came across Pure Lakes while staying in a cottage in the Lake District that was using their products, my family and I were obsessed with them to the point we were excited to shower each day! The grapefruit and lemongrass was our favourite so I have bought my mum some more for Xmas. Really recommend these products if you’d like to bring a luxurious spa vibe to your home.”

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Posted 2 years ago

“Lovely products that are always received with delight. They are now the go-to presents for birthdays and Christmas!”

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Posted 2 years ago

“Beautiful products..all given as presents .will order more in New Year for myself.excellent service even in the post strike only waited a day for delivery .”

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Posted 2 years ago

“Hi - I'm sure the product is lovely but I can't review as was unable to pick the order up from your padlocked premises in Staveley. Who shuts the Friday before Christmas?! Had to get an emergency replacement present for my wife instead.”

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Posted 2 years ago

“Fabulous smells and no harsh chemicals. Wonderful products, thank you so much.”

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Posted 2 years ago

“It was great to be able to sample the products that were in the property that we were staying in during our recent long weekend visit to the Lake District. This certainly prompted us to buy these products, in particular as presents for Christmas, and of course to use ourselves. Online ordering was easy and delivery was fast. We will be recommending these products to friends and colleagues.”

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Posted 2 years ago

“Such a lovely company, great customer service and 5* products.”

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Posted 2 years ago

“Lovely products that it’s a pleasure to use knowing its ethics and careful production in a small company”

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Posted 2 years ago

“Excellent quality handmade products.”

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Posted 2 years ago

“This is my third online purchase from Pure Lakes and prior to that had purchased their muscle and joint balm from a farm shop in The Lakes. As the muscle and joint balm was so lovely, I decided to try their skin care. At the time I was suffering with painful and itchy and dry skin around my eyes their skin care range has been gentle to use and has cleared this right up! I find the hydration cream just perfect for my skin - very moisturising - and I highly recommend you giving it a try.”

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Posted 2 years ago

Pure Lakes is rated 5.0 based on 2,117 reviews