Pure Lakes Reviews

Name: Pure Lakes
Address: Pure Lakes, 7 Bryers Fold, Far Sawrey, Ambleside, Ambleside
Rating: 4.94

4.9 Rating 2,160 Reviews

99 %

of reviewers recommend Pure Lakes

4.9

Based on 2,160 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Pure Lakes 5 star review on 20th February 2025

Anonymous

Anonymous // 01/01/2019

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“Lovely products. Smell amazing.”

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Posted 3 years ago

“I love your products - buy them every year for an aunt who also delights in receiving a gift from you! Have also purchased the hand wash for my staff to use and they all commented on the gorgeous lingering perfume on their hands!”

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Posted 3 years ago

“I'm very happy with the oil I bought from Pure Lakes. It is lightly aromatic and is easily absorbed overnight.”

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Posted 3 years ago

“Same high standard as usual”

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Posted 3 years ago

“Amazing products, gorgeous scent. I bought the orange hand-wash and shower gel which is very high quality and the fragrance lingers. I will be buying more and very glad of the NHS discount which is a nice touch.”

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Posted 3 years ago

“Love ordering from Pure Lakes . The products are all so nice and smell divine . Very prompt delivery . Great service”

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Posted 3 years ago

“Excellent product with a lovely aroma. Have enjoyed its special qualities over many years and will continue to do so.”

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Posted 3 years ago

“Excellent product which has improved my husband's skin condition no end ... friendly and efficient in its despatch cannot fault”

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Posted 3 years ago

“Gorgeous quality products made with care.”

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Posted 3 years ago

“Products came very wuickly and beautifully packed”

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Posted 3 years ago

“Great selction of products with an amazing smell! Great for gifts and the stylish gift boxes look fantastic”

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Posted 3 years ago

“Always excellent”

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Posted 3 years ago

“Love Pure Lakes purchased gifts for Christmas and for me. The soap in a tin is excellent when travelling but love all the range.”

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Posted 3 years ago

“I came across their shampoo whilst staying at Westmorland Hotel, Lake District. I have thick stubborn hair and using the shampoo and conditioner has really helped the texture and shine,it also smells amazing without being overpowering. I have now repeated the order and plan to use it regularly.”

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Posted 3 years ago

“Products are exactly as described and delivery is prompt even with postal disruption”

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Posted 3 years ago

“love these products so moisturising & clean smell please do not stop doing the orange & neroli it is my favourite brilliant products”

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Posted 3 years ago

“The shower gel and diffuser oils are beautiful. The smell is amazing, just like a spa. I was really keen to support a small business with sustainability at their core. The only disappointment was that the packaging used to send me my items used plastic bubble wrap and lots of plastic tape. I'd like to see you move to plastic free packaging in the future. I applaud your move to refill items though and will look to make use of this feature in the future.”

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Posted 3 years ago

“Lovely products, great texture and natural aroma from pure essential oils. Well done!”

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Posted 3 years ago

“I was really excited to make my first purchase having tried the products in a holiday cottage. Sadly I’ve had the worst online and customer service experience ever. Such a shame at a time when we are asked to shop small. I feel very let down by behaviours of a member of staff and her rudeness towards me”

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Posted 3 years ago

“This product is the best lip salve I have ever used. I will continue to buy it as needed (it lasts a long time!) for as long as it is available.”

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Posted 3 years ago

Pure Lakes is rated 4.9 based on 2,160 reviews