Pure Lakes Reviews

Name: Pure Lakes
Address: Pure Lakes, 7 Bryers Fold, Far Sawrey, Ambleside, Ambleside
Rating: 4.94

4.9 Rating 2,160 Reviews

99 %

of reviewers recommend Pure Lakes

4.9

Based on 2,160 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Pure Lakes 5 star review on 20th February 2025

Anonymous

Anonymous // 01/01/2019

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“Very helpful in advice for products to suit my skin. Moisturiser absorbed easily into my face leaving it lovely and soft. I will be continuing to purchase when I run out.”

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Posted 5 years ago

“Excellent product- Gorgeous fragrance”

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Posted 5 years ago

“Absolutely love the lavender and chamomile range, first tried it at the tranquil otter log cabins in Cumbria, and have wanted to purchase ever since, so glad I did, the smell lasts forever and the moisturizer really works”

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Posted 5 years ago

“Lovely products, beautifully packaged which arrived quickly after ordering. Queries to the company were answered promptly. Perfect for gifts or for a treat for yourself.”

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Posted 5 years ago

“Super products, good service and quick delivery.”

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Posted 5 years ago

“First come across the hand soap and moisturiser is dobson and parnell (a Newcastle restaurant). The lavender and chamomile smells amazing. Had a query with an order which was dealt with in very quick time and with great care. Amazing products and attention to detail. Highly recommended.”

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Posted 5 years ago

“Ordered hand wash that i had used whilst our stay in Cumbria, loved the smell, box was damaged when it arrived and the website clearly stated that a complementary hand balm would be given to keyworkers, i noted this to the team who apologised and said they would ‘change the wording’ on the website as it wasn’t correct!!!-”

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Posted 5 years ago

“I have just purchased a selection of hydration creams to try. I have very sensitive skin but these are gentle, really do hydrate and smell divine. The geranium,lavender and ylang ylang is a perfect, light, day cream and the Neroli,rosehip and frankincense a luscious night cream . I’m delighted to have discovered Pure Lakes !”

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Posted 5 years ago

“Lovely collections. My favourite is the grapefruit and,lemongrass hand wash .”

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Posted 5 years ago

“I received excellent customer from the brand when I placed an order and certain items were out of stock.”

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Posted 5 years ago

“My husbadn loves the shower gels and the fact that we can now return and refill the bottle is brillant.”

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Posted 5 years ago

“I suffered from a form of eczema on my hands and tried everything. The dry skin balm (Shea butter, beeswax & candula) fixed it almost immediately. Recently one of the staff in our local co-op was suffering from very sore hands due to the continuous wiping down of surfaces and baskets. He was using alI sorts of creams to try and help it. I gave him some of my dry skin balm and he was amazed the difference it made.”

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Posted 5 years ago

“Excellent click and collect service and lovely, helpful staff. I ordered the grapefruit and lemongrass hand sanitiser as I my parents had some and I loved the scent. Will definitely be buying more.”

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Posted 5 years ago

“I ordered a gift set for a friend and it was super quick delivery and my friend was delighted with it.”

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Posted 5 years ago

“Absolutely wonderful products, lovely people to do business with. Found a product i will continue to use and love for a very long time.”

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Posted 5 years ago

“I really recommend the body lotion , it smells beautiful and hydrates wonderfully even on my dry skin type. The smell really lasts all day, I’ve had lot of compliments.”

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Posted 5 years ago

“Love all the products, the refill a fantastic option.”

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Posted 5 years ago

“There was confusion with my order. It didn't arrive and when I contacted them they were waiting for the return of my containers to refill, but it was my first order so had nothing to refill. The error was rectified immediately and my order arrived two days later. The hand gel is gorgeous, smells divine and does not dry out my hands. Will definitely use the refill service in the future.”

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Posted 5 years ago

“Beautiful products which smell amazing”

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Posted 5 years ago

“Reliable service and excellent products. The skin repair bar keeps my hands in good condition through winter. It's great to have a lovely scented hand sanitiser too.”

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Posted 5 years ago

Pure Lakes is rated 4.9 based on 2,160 reviews