Pure Lakes Reviews

Name: Pure Lakes
Address: Pure Lakes, 7 Bryers Fold, Far Sawrey, Ambleside, Ambleside
Rating: 4.95

5.0 Rating 2,009 Reviews

99 %

of reviewers recommend Pure Lakes

5.0

Based on 2,009 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Pure Lakes 5 star review on 20th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful and natural products. My skin always feels so soft and well nourished after using the facial hydration creams. The refill service is an excellent idea and a friendly welcome and great service when I called into the workshop recently, to get my refills. Thank you!”

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Posted 2 years ago

“Beautiful, delicate fragrance.”

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Posted 2 years ago

“I have been trying to locate this company for 3 years as I had forgotten the name so I could buy the Grapefruit and Lemon Grass Shower Gel and Body Lotion. I finally found it and ordered some oooh im so happy it smells so fresh and clean and leaves my skin soft and supple - I love it.”

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Posted 2 years ago

“Thanks for a great product and great service.”

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Posted 2 years ago

“Excellent products. Excellent customer service. Really happy with being a customer to a great brand. Thank you!”

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Posted 2 years ago

“Inspired by our stay at Brimstone hotel, langdale, who use Pure Lakes products in their rooms and spa. Needless to say my wife was thrilled when I got some for her birthday, and they smell amazing! Love the re-fillable option too 5*”

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Posted 2 years ago

“Great service from Gareth at Pure Lakes!”

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Posted 2 years ago

“No despatch notification but items were received well packed and in good time.”

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Posted 2 years ago

“I love Pure Lakes, I have quite a few products now, all very natural and very effective.”

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Posted 2 years ago

“Amazing service and product quality is exceptional 😀”

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Posted 3 years ago

“I used the post and refill service,great idea and super way to reuse containers. My order was returned to me the next day,so super service as well.”

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Posted 3 years ago

“The products are just beautiful with the most wonderful fragrances and the refill service is a great idea. Of all the sleep sprays out there the Pure Lakes product seems to work for me. I've purchased Reed diffusers, body washes and lotions and have been delighted with them all.”

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Posted 3 years ago

“Excellent products with a wonderful fresh scent, that lasts. Love the smooth texture and feel of the hand and body lotion. Great idea to sell without the box.”

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Posted 3 years ago

“Just wonderful.”

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Posted 3 years ago

“Great friendly team. I was able to call into the office as i live locally. Love the products and I will continue to use them.”

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Posted 3 years ago

“Customer service was superb. Big shout out to Gareth! I love my reed diffuser. Thank you so much.”

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Posted 3 years ago

“I was introduced to Pure Lakes products at a recent hotel stay and was immediately impressed. First the fragrance hits you in a calming way and then the pure luxury of the products on my hair and skin was beautiful. I’m addicted, even bought some for my best friend.”

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Posted 3 years ago

“We Love Pure Lakes!!! Absolutely gorgeous Made in the Lake District products ! We are on our second order of Neroli and orange shower gel and body lotion & grapefruit and lemongrass handwash and lotion. The products last, feel fabulous on your skin and are natural. The ordering and delivery were super smooth and on time. Everything is packaged beautifully. The products smell divine and are lovely to use. I especially like the ethos of the company that they are supporting local skilled crafts people who obviously have huge pride and passion in the business and that the owners are involved in the business on a day to day basis. It really makes a huge difference and we will definitely order again. I genuinely believe they really care and I am always happy to spend my hard earned cash with companies that actually value your business and want their staff to have a good working relationship. We discovered their products at a brilliant guest house called The Mount where we stayed so thanks to them too! Keep up the fantastic work!”

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Posted 3 years ago

“Lovely product! Refill service is great and I was very pleased you even used the same box to send me back the refilled jars 😊. The NHS discount is much appreciated too.”

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Posted 3 years ago

“Lovely products and friendly service Family loved their present too”

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Posted 3 years ago

Pure Lakes is rated 5.0 based on 2,009 reviews