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Pure Lakes Reviews

4.9 Rating 2,154 Reviews
99 %
of reviewers recommend Pure Lakes
4.9
Based on 2,154 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Pure Lakes Reviews
Pure Lakes 5 star review on 20th February 2025
Ruth Hall
Pure Lakes 5 star review on 27th June 2023
Anonymous
Pure Lakes 5 star review on 21st June 2023
Deirdre Knibbs
Pure Lakes 5 star review on 6th January 2023
Heather Aughpin
Pure Lakes 5 star review on 6th January 2023
Heather Aughpin
Pure Lakes 5 star review on 17th September 2022
Amy Mills
Pure Lakes 5 star review on 31st August 2022
Kathy Beresford
14
Anonymous
Anonymous  // 01/01/2019
Absolutely love your products - such gorgeous scents and the face cream, balm and lip salves are brilliant for my maturing skin! Don’t have to use much and sinks right in. Just bought the diffuser as well - so tempting to buy more!
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Posted 4 years ago
Absolutely love the Pure Lakes products. The scent for each product is beautiful and they leave you skin feeling amazing. The service was fantastic and I would definitely recommend this brand.
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Posted 4 years ago
I purchased from Pure Lakes as a gift for my daughter who loves the products. Having sensitive skin they are perfect for her. So I thought I’d try some myself and am delighted too thank you.
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Posted 4 years ago
Amazing service very quick and efficient. Of course the products are also amazing especially the aromas leaves you and your bathroom smelling like you’ve been treating yourself to a wonderful Spa
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Posted 4 years ago
I discovered Pure Lakes products after popping into The Bridge Inn at Buttermere, they use them in the washrooms, I could still smell the hand lotion later that day and had to have some so I rang them to ask where I could buy it from!! It’s so fresh and clean smelling I love it. I also love that you can order without the packaging which is so much better for the environment (you only discard it as soon as it arrives and it’s so wasteful) You can also get them refilled, again protecting the beautiful place we live in. Buy these products, you will love them!!!
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Posted 4 years ago
Great products, reasonable price, love that they are refillable.
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Posted 4 years ago
I first was introduced to Pure Lakes products when I received a lovely gift box for my birthday which included the muscle and joint balm which I have been using daily for knee pains related to arthritis and wear and tear (I’m a runner) and this cream has helped my knees immensely- hence why I have purchased a further larger pot - I would highly recommend this product- it feels lovely - rubs in well - and does work 🤩
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Posted 4 years ago
I know the Sweet Basil and Orange hand lotion will be enjoyed by my wife; it is a surprise Christmas gift and I dare not say too much for fear of discovery! However we both enjoyed using it very much whilst it was 'free to use' at our place of stay on a recent holiday in Yorkshire. I do not doubt we will be getting more in 2022!
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Posted 4 years ago
Used these products during our stay at the Rowley Estates and thought they were lovely, decided to treat myself once home and am not disappointed
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Posted 4 years ago
Love everything I have brought from them. Prompt service, well packed, great scents what more could you ask for
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Posted 4 years ago
Lovely products, smell divine. Don't foam much but that is to be expected using natural ingredients. Speedy delivery too
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Posted 4 years ago
Very efficient service from ordering to receiving ❤️
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Posted 4 years ago
The smells are gorgeous.
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Posted 4 years ago
A wonderful company that really looks after its customers and produces wonderful products.
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Posted 4 years ago
Excellent, speedy, efficient service, the goods arrived quickly and were well packaged. Website easy to use.
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Posted 4 years ago
Beautifully scented products. Love the grapefruit one!
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Posted 4 years ago
We love these products! Plus I found Gareth to be super helpful when I messed up my order-he went above and beyond to help rectify the situation-just what you want! Great product, great business.
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Posted 4 years ago
Love the smell of the Sweet Basil & Orange diffuser. Quick delivery. Will definitely order again.
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Posted 4 years ago
Received my order within 48 hours Very impressed with your speedy service and delighted with the soap and hand wash fragrance I shall certainly be ordering from you again Thank you very much
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Posted 4 years ago
We came across Pure Lakes while staying at Hause Hall Farm for our wedding; we absolutely loved the Sweet Basil and Orange scent in the products we used during our stay so upon arriving home we ordered the hand wash and reed diffuser. The smell was instantly evocative and reminiscent of our wedding, it's so lovely... We've also bought it as gifts for Christmas!
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Posted 4 years ago
Pure Lakes is rated 4.9 based on 2,154 reviews