Login
Start Free Trial Are you a business? Click Here

Pure Lakes Reviews

4.9 Rating 2,252 Reviews
99 %
of reviewers recommend Pure Lakes
4.9
Based on 2,252 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Pure Lakes Reviews
Pure Lakes 5 star review on 25th June 2026
DK SIMM
Pure Lakes 5 star review on 20th February 2025
Ruth Hall
Pure Lakes 5 star review on 27th June 2023
Anonymous
Pure Lakes 5 star review on 21st June 2023
Deirdre Knibbs
Pure Lakes 5 star review on 6th January 2023
Heather Aughpin
Pure Lakes 5 star review on 6th January 2023
Heather Aughpin
Pure Lakes 5 star review on 17th September 2022
Amy Mills
15
Anonymous
Anonymous  // 01/01/2019
Very efficient refill service. Well worth doing.
Helpful Report
Posted 2 years ago
I first came across Pure Lakes hand wash and hand cream in the loos at Heft restaurant. Beautiful refreshing scent of grapefruit and lemongrass. Since then ordered the reed diffuser by post. I received it quickly and am delighted with it.
Helpful Report
Posted 2 years ago
Great products, perfect for my holiday cottage guests. Ordering and delivery super easy and quick
Helpful Report
Posted 2 years ago
I was concerned when the firm moved away from Staveley but was delighted with the quick service by mail order rather than collection. I love their products and wish them well in their new premises.
Helpful Report
Posted 2 years ago
Love the smell and product feels really good. Easy to order and delivery was very quick. Would buy again.
Helpful Report
Posted 2 years ago
I love these products , great quality
Helpful Report
Posted 2 years ago
Have used these products whilst staying in The Lake District , very impressed!
Helpful Report
Posted 2 years ago
Great products and lovely people to deal with!! Many thanks Pure Lakes
Helpful Report
Posted 2 years ago
Love the products in every way - smell and feel amazing and when family came to visit they used the products and all have requested for birthday / Xmas presents - one down more to go !!
Helpful Report
Posted 2 years ago
Stunning scents, excellent service. I’m a happy repetitive customer 🌺
Helpful Report
Posted 2 years ago
Really lovely good quality products. Arrived quickly in perfect condition
Helpful Report
Posted 2 years ago
Great product
Helpful Report
Posted 2 years ago
It's good to have a new batch of oils to keep my skin clean and healthy through the summer and into next year.
Helpful Report
Posted 2 years ago
Always a great personal service alongside fabulous products! Thank you.
Helpful Report
Posted 2 years ago
Love the smell and how my skin feels when using the shower gel and hand body lotion a definite keeper x
Helpful Report
Posted 2 years ago
I bought a friend the Mimosa and Petitgrain diffuser as she had admired mine. She was delighted! Service was excellent and super prompt. I had requested a gift box but my order did not fit it so I was refunded immediately.
Helpful Report
Posted 2 years ago
We have had several orders from Pure Lakes and we have never been disappointed. The products are superb and always delivered very quickly.
Helpful Report
Posted 2 years ago
After using the products at the Langdales hotel, I just had to buy some. Love the smell and quality.
Helpful Report
Posted 2 years ago
Customer service was very good when there was a problem with my order. Thank you Gareth.
Helpful Report
Posted 2 years ago
I discovered Pure Lakes a few years ago whilst shopping in Cockermouth and I fell in love with the smell (grapefruit and lemongrass) so bought a couple of items (body lotion and body wash) and they are absolutely gorgeous. I have since bought several items as presents for various friends and they all fell in love with them too. One friend who is in her 60s said it was the best her skin has ever felt after using the body lotion so I have to buy it for her now every Christmas and birthday! The smell of the Pure Lakes products is so natural and fresh and I actually prefer them to the ones I previously used to buy from the White Company. I would highly recommend Pure Lakes as a luxurious gift or for yourself as a bit of self-indulgence!
Helpful Report
Posted 2 years ago
Pure Lakes is rated 4.9 based on 2,252 reviews