Quality Bearings Online Reviews

Name: Quality Bearings Online
Rating: 4.75

4.8 Rating 1,000 Reviews

94 %

of reviewers recommend Quality Bearings Online

Company Reviews

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Metrics

4.8

Based on 1,000 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

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01133237793

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Quality Bearings Online 5 star review on 6th March 2017

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality bearings experience was good no problems at all. Shipped via DHL in my opinion the worst. Tracker said it was left in "LETTER BOX"... Nothing... Contacted DHL bearing shows up two days after arrival date.”

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Posted 8 years ago

“Bearing can in good condition. I would order from Quality again.”

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Posted 8 years ago

Good Morning, thanks for your review. I just wanted to explain why some of the boxes were open. As part of our commitment to Quality we operate under ISO9001 standards. These standards include collaboration. Therefore we agree to check a limited number of products prior to dispatch. Where the boxes were open these would have been checked. If you have concerns over any of the bearings, first of all let me assure you, we only sell fully authorized genuine products with a full manufacturers guarantee. If however you are unhappy with any of the items sent to you we will happily send replacements straight to you. Please contact any member of the sales team and we can organize this for you. Regards the QBOL team.

Posted 8 years ago

“My order arrived speedily.”

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Posted 8 years ago

“Disappointed that required bearings were not available contrary to web site catalogue. However your follow-up was quick and my chosen alternatives arrived very quickly and are entirely satisfactory. Thank you, Martin Williams, Lincoln.”

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Posted 8 years ago

“I received two wrong bearings and customer service replaced them promptly.”

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Posted 8 years ago

“delivery good”

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Posted 8 years ago

“So far my experience has been pretty good! I have received my parts in time and they have all been of top quality!!”

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Posted 8 years ago

“Quality products available in small quantities at a good price.”

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Posted 8 years ago

“One of the few companies that sold the right type of oil and it was delivered relatively quickly at a good price.”

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Posted 8 years ago

“Product great, wished parts were shipped next day, instead of waiting 3 days before leaving factory. Great company to work with.”

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Posted 9 years ago

Hi Richard, thanks for the review. I am delighted you think we are a great company to work with. My records show the order was placed on the evening (UK time) of 12 Sept and dispatched on 14 Sept. The only reason it didn't leave the next day was due to the quantity on the order as we had to wait for a couple to land with us. We do apologize for this. We work hard to try and ensure everything leaves the next day or where possible the same day. Thanks again for the review and for your continued business, we really do appreciate it. Regards Simon

Posted 9 years ago

“Easy delivery and online shop”

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Posted 9 years ago

“My SKF 3205AC3 bearings arrived in a timely manner and are as advertised. What more could I ask for. Thank You.”

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Posted 9 years ago

“fit s well”

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Posted 9 years ago

“fast shipping & competive prices”

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Posted 9 years ago

“service was satifactory”

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Posted 9 years ago

“Very quick shipping, awesome on-line customer service.”

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Posted 9 years ago

“First time using Quality Bearings Online. Easy to purchase items online and delivered within 3 days of ordering.”

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Posted 10 years ago

“easy to order & pay. Quick acknowledgement and confirmation that order was ready for dispatch but then heard nothing for 4 days so sent email and item immediately sent by 1st class post (with apology)”

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Posted 10 years ago

“My bearings were ordered as a 2cs but shipped as a 2rs. Also I was charged another 33.00 for duty from dhl that website said was included.”

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Posted 10 years ago

“Great service. Sizing Error corrected in 24 hours and return postage refunded immediately.”

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Posted 10 years ago

Quality Bearings Online is rated 4.8 based on 1,000 reviews