Quality Garden Supplies Ltd Reviews

Name: Quality Garden Supplies Ltd
Address: 30 High Street, Eccleshall
Rating: 3.54

3.5 Rating 144 Reviews

61 %

of reviewers recommend Quality Garden Supplies Ltd

3.5

Based on 144 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

01785 850 653

Email:

info@qualitygardensupplies.co.uk

Location:

30 High Street
Eccleshall
ST21 6BZ

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Quality Garden Supplies Ltd 5 star review on 2nd October 2022

Andrew Pratt

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am afraid not positive. Appreciate there are significant problems at the moment, However i received a short delivery and despite repeated calls/messages i have not a satisfactory response. I would put this down to the significant Virus issues but i see below others have had similar problems well before this kicked off.”

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Posted 4 years ago

“I understand there are significant problems at the moment. however i received a short delivery and despite repeated emails/phone calls etc i can't seem to get any sense on a refund.”

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Posted 4 years ago

“I will finshed my work”

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Posted 6 years ago

“The products are great, the delivery was a disaster. I clearly stated in my order, in an email and over the phone that I needed 1 day notice to have laborers in place to accept the delivery; the driver called me saying that they were at my door and basically the company just ignored my request. Would not recommend unless you order small items where delivery is easy.”

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Posted 6 years ago

“Quick delivery. No issues with delivery man who was happy to deposit load where asked. See also comments on Organic Soil Improver bulk bags.”

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Posted 6 years ago

“delivery late requested A M delivery arrived 3.20 pm”

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Posted 6 years ago

Hi Malcolm We are very sorry to hear this, did you pay for an AM delivery? Could you give me your order number or delivery postcode so we can look into this? Many thanks QGS Team

Posted 6 years ago

“Delivered on time, but misreported the size of the product and quality.”

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Posted 6 years ago

“Good website easy to order things from it, the delivery driver was a great, 10 out of 10, top bloke. There was a problem with the delivery date and my item wasn't delivered on the day it was suppose to be delivered on. I phoned the customer service team and was told they would look into it and get back to me. After waiting most of the day they didn't call so I had to phone them back and all they really said was it was a system error and had to arrange another date, no real apology for the inconvenience. All in all the customer service was lacking and tainted the experience and as a result would think twice before ordering from them again, shame because the products not bad.”

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Posted 6 years ago

“Quality of the soil was fair for leveling my lawn against a new retaining wall. Unfortunate that the delivery came at the end of the day (6pm) despite ordering next day delivery two days before (albeit after 1pm). Driver was helpful though and made an effort to place the bags in the most convenient location.”

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Posted 7 years ago

Quality Garden Supplies Ltd is rated 3.5 based on 144 reviews