Quality Garden Supplies Ltd Reviews

Name: Quality Garden Supplies Ltd
Address: 30 High Street, Eccleshall
Rating: 3.54

3.5 Rating 144 Reviews

61 %

of reviewers recommend Quality Garden Supplies Ltd

3.5

Based on 144 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

01785 850 653

Email:

info@qualitygardensupplies.co.uk

Location:

30 High Street
Eccleshall
ST21 6BZ

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Quality Garden Supplies Ltd 5 star review on 2nd October 2022

Andrew Pratt

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I wrote a review below but the company has sorted out my faulty item. It was sorted a few days after. I can’t remove the previous review”

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Posted 2 years ago

“Decent product , decent price , excellent delivery . Had 3 loads all delivered on promised date”

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Posted 6 years ago

“The topsoil was very good quality. The delivery was disastrous the pump truck supplied by the delivery company was not man enough to get a pallet with 1 ton of soil off the back of the lorry. The trucks rolled down the slop of the tail board and the man had to jump off of the back of the lorry. Fortunately when he let go of the pump truck it lower the pallet on the edge of the tail board avoiding a serious accident. This delivery almost got returned but we managed to get a farmer to assist with his tractor and fork lift. This should be seriously looked into otherwise there may be a fatal accident. Your customer services team were excellent.”

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Posted 6 years ago

“I bought two tonne bags of topsoil. I was happy with one but found bits of glass in the other! Obviously this has concerned me but Perhaps I was just unlucky. I do need to buy another tonne bag of topsoil and turf but not sure if I'll use this company. Can I also say that your website is truly awful to use, with pop ups interrupting all the time. I don't think anyone is interested in who has just bought what. I hope this feedback helps.”

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Posted 6 years ago

“Prompt, delivery as stated, top quality product”

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Posted 6 years ago

“Vegetable topsoil absolutely fantastic: beautiful dark colour, friable, a delight to handle. However having chosen next day delivery it was annoying to have stayed in with grandchilldren all day only to find there was a hitch and delivery could not be till next day.”

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Posted 6 years ago

“good delivery of soil driver was very helpful the soil was nice only one small complaint there was some glass in the soil which I had to remove when racking it as did not want my dogs my dogs getting it in their paws”

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Posted 6 years ago

“turf quite good, easy to lay. topsoil ok, but large piece of tree trunk in it. Communication is a problem, not answering questions, not seeing the order was for sat delivery, etc.”

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Posted 6 years ago

“Good quality soil, recommended supplier”

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Posted 6 years ago

“Prompt delivery and helpful driver ,who moved heavy bag to edge of drive. Have used company before and will use again Piers”

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Posted 6 years ago

“Ordering was easy and telephone advice prompt and helpful. Had to phone to confirm delivery date - an automated advice would be good.”

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Posted 6 years ago

“Having made my order received a call from service team explaining only half of my turf had been cut. They were very apologetic and my remaining turf was delivered first thing next morning. Things to go wrong, so it's all about how it's put right. Good service will use again.”

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Posted 6 years ago

“Im no expert but it seemed very good. Only flaw was there were several fully grown weeds in the soil so had to remive these!”

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Posted 6 years ago

“The products are very good. I ordered composted bark fines and mushroom compost. Both excellent.”

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Posted 7 years ago

Quality Garden Supplies Ltd is rated 3.5 based on 144 reviews