Qualtry Reviews

Name: Qualtry
Address: 1020 W 600, Suite 100, Lindon, Utah
Rating: 3.96

4.0 Rating 2,024 Reviews

70 %

of reviewers recommend Qualtry

4.0

Based on 2,024 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5

Visit Website

Phone:

385-786-8564

Location:

1020 W 600,
Suite 100,
Lindon
Utah
84042

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I thought the backpacks were "Gray" and embroidered names would be "Black". They never asked or separated the two. Gary on gray don't look good.”

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Posted 1 year ago

“Great items and their respective prices were good, too. I was impressed with the quality of and how they were packaged & protected for shipment!!”

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Posted 1 year ago

“My order was missing one piece and it was delivered very quickly.”

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Posted 1 year ago

“I received my purchase in a very fast time. It was done very well, and I am very satisfied.”

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Posted 1 year ago

“I purchased wooden luggage tags, they seem a little thin but I'm giving them as gifts. I hope they last with the way the airlines handle luggage.”

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Posted 1 year ago

“I have used Qualtry via Groupon for a couple years now and their customer service is usually pretty good. This last time I had hiccup when they tried to swindle me for not honoring the Groupon and basically charging me again for the product and then weren’t good at explaining the price difference. I had to ask for an itemized receipt to see what was happening in order to understand what was happening because they weren’t being clear. But I’ve had more good experiences than bad with Qualtry.”

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Posted 1 year ago

“I have always liked my purchases from Qualtry. The only reason I gave this 4 stars is because they messed up on an embroidery order. They did very quickly resolve though.”

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Posted 1 year ago

“It is pretty, but feel like the letters could be darker. It is a nice size. I used a Groupon, and the code didn’t work properly, as I see others had same problem. Groupon was no help, but customer service at Qualtrics helped right away.”

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Posted 1 year ago

“Items not mailed in proper packages.”

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Posted 1 year ago

“Very nicely done”

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Posted 1 year ago

“Usually very pleased with products and quality of work.”

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Posted 1 year ago

“Items are not shipped quickly Items are not as great as they are when advertised.”

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Posted 1 year ago

“I ordered two. The stain on one is quite a bit darker than the other. Can you tell me what safe product I could use to make the one darker?”

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Posted 1 year ago

“Good quality, fast delivery and customer care but make sure you enter your Groupon code manually even though the site says it will be applied at checkout otherwise you will be charged full price. Customer care sS able to fix issue and refund the difference.”

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Posted 1 year ago

“I don't appreciate your continued bait-and-switch tactic of promising what looks like a full-sized cutting board for a reasonable price only to find out that you must spend considerable money to get something that is not doll-sized, and not waste the Groupon you have spent money for.”

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Posted 1 year ago

“1. Support was helpful with my order. 2. Good product except for “burn” color appeared much more defined on two of them than the other two. 3. I ordered two of the same product. Only one order could be processed at a time going through Groupon. Each item’s cost was $22 but the Qualtry shipping charge for each item was $16.77! Overkill for an item 8” x 7”x 1”, and 9 oz.”

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Posted 1 year ago

“The bag is very nice. The downside is if you have large feet. Anything over a size 12 is a struggle to get in and out of the bag. They should put this in the description.”

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Posted 1 year ago

“I think it's tricky in the checkout where it shows personalization had 2 charges- 1 for $4 and 1 for $7. I could uncheck the box for the $4 personalization but couldn't for the $7 personalization. I knew with the terms of my Groupon that personalization was free. Had I not known that, I would have mistakenly paid the $7. But I called Qualtry Customer Service and she reversed the $7 charge immediately. It was an extra step for me, but my issue was resolved right away. I'd give customer service 5 stars, but the fact that it wanted to charge me for personalization isn't right.”

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Posted 1 year ago

“Items I ordered were for a new bride who will love her NEW initial! Items arrived quickly. I had three items with discounts ; but could not combine for shipping handling which turned out to be as much as the items. Be sure to check shipping costs.”

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Posted 1 year ago

“I was happy with the engraving. The cutting board itself was thinner & smaller than I expected. It was a gift and bride seemed pleased with it.”

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Posted 2 years ago

Qualtry is rated 4.0 based on 2,024 reviews