Qualtry Reviews

Name: Qualtry
Address: 1020 W 600, Suite 100, Lindon, Utah
Rating: 3.96

4.0 Rating 2,024 Reviews

70 %

of reviewers recommend Qualtry

4.0

Based on 2,024 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5

Visit Website

Phone:

385-786-8564

Location:

1020 W 600,
Suite 100,
Lindon
Utah
84042

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I wasn't really hopeful about this since I've seen a lot of people lose their money and not being able to get it back but after some thinking I decided to give it a try and I'm happy that I did! Very good and professional, I got all of my money back ($10,000).Thanks to M A D A C O V I .C O”

Helpful Report

Posted 5 months ago

“Ordered custom cat and Dog collars. Collar sizes run small and were delivered late. I still haven’t received one from order in early December.”

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Posted 1 year ago

“Very good quality - when order is correct. I bought a lot of Christmas presents and everyone loved the Alexa tea towels. My niece loved the personalized sketch pad and the personalized pillow cases that you can draw on. She started as soon as she got them! Only reason I gave it 4 stars instead of 5 is that two items from a previous order were incorrect. That being said, I sent them a picture with a description and they credited my account right away, so kudos for customer service. I would definitely use them again.”

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Posted 1 year ago

“Unique items. Great deals.”

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Posted 1 year ago

“Dog collars were very nice, second time ordering from Qualtry. However I paid for expedited shipping and did not receive in timeframe quoted. Asked for expedited shipping cost to be credited back but just got a sorry. Recommend Qualtry but would not pay for expedited shipping.”

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Posted 1 year ago

“While I love Qualtry's numerous items and their quality has always been outstanding, their Christmas shipping schedule left something to be desired...along with their communication about such. I ordered several items for Christmas on November 30, with all of the items being listed as shipping in 1-2 business days. The week before Christmas, I'd received no shipping notice and no updates. I reached out to customer care...and while the agent was extremely helpful, the company should have taken the initiative to reach out first with an update. While all the actual gifts arrived in time for Christmas, I'm STILL waiting on the personal item I had in the order.”

Helpful Report

Posted 1 year ago

“I received doubles of two items I ordered. Another order took 4 weeks to receive- but did arrive before Christmas with many back and forth emails. Quality control needs revisiting at this company. I DID like my items-”

Helpful Report

Posted 1 year ago

“Love the collars but just upset because I ordered too quickly & Did NOT choose the correct color For Daisy Lou's Collar leaving it barely to see her name & phone number. Duke's came out great! DID NOT realize I had to choose lettering-was in a rush. Do not want to spend extra money right now for an additional collar.”

Helpful Report

Posted 1 year ago

“Quality products are mostly great. Out of all I ordered I was only disappointed with a couple items. Great prices at Christmas!”

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Posted 1 year ago

“Great gifts! Shipping took a while but quality of products is great.”

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Posted 1 year ago

“Ordered 3 items, all personalized. I received 2 of them together. When I checked the delivery status it indicated all 3 had been delivered. I looked all over my house thinking I missed it in the packing material. Then, I received a separate package about a week later with the 3rd item. Their delivery status was not accurate and caused confusion. Products are good, delivery and tracking are not...”

Helpful Report

Posted 1 year ago

“My order on the cutting boards this time was not as good as quality as in the past. Also, ornaments were broken. Ornaments delivered USPS. But, the customer support was outstanding. I will continue to order from Qualtry. Thank you”

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Posted 1 year ago

“Order took a long time and only communication was when I reached out. The quality of the monogram wallets was disappointing. I have been gifted 2 wallets previously and they were better quality”

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Posted 1 year ago

“I purchased the monogrammed hats and gloves for my daughters and granddaughter for Christmas. They loved them. However, the white hat did not match the white gloves in color. The gloves were more an off white”

Helpful Report

Posted 1 year ago

“Did not receive all my order and haven’t heard anything about it. Hard to keep up with things and things did take awhile to get here”

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Posted 1 year ago

“QUick and accurate.”

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Posted 1 year ago

“Most of the items were GREAT! 2 of the Coffee cups, that I ordered, were barely readable. White writing against a black background was very light. The other items were AWESOME.... I will order thru them again.”

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Posted 1 year ago

“The embroidered towel was lovely. In the ad/photo it was a set, so I was a little confused when there was only one. The quality was very good and it was a gift and I think they will like it.”

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Posted 1 year ago

“The placemat is great, but your shipping is way too slow.”

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Posted 1 year ago

“The products were exactly what I ordered. The printing was a little lighter than when I ordered from a couple of years ago.”

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Posted 1 year ago

Qualtry is rated 4.0 based on 2,024 reviews