Quest Motor Group Reviews

Name: Quest Motor Group
Address: 287, Rayne Road, Braintree, 287, Rayne Road, Braintree, Essex
Rating: 4.84

4.8 Rating 1,903 Reviews

97 %

of reviewers recommend Quest Motor Group

Company Reviews

Questions

Metrics

4.8

Based on 1,903 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01376 321456

Location:

287, Rayne Road, Braintree,
287, Rayne Road, Braintree
Essex
CM7 2QN

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Quest Motor Group 5 star review on 1st April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Overall very good,Darren Flight was excellent in his manner and understanding,however there was no full tank of petrol, no road tax applied and no floor mats as promised.It does tend to make me wonder what else may have been omitted that was agreed at the point of sale”

Helpful Report

Posted 5 years ago

“Very friendly staff and very helpful as well . They sort the things out very quickly and always kept me updated. I Highly recomend them to anyone who want to deal with them”

Helpful Report

(Quest Motor Group) - Posted 5 years ago

Dear Crai, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 5 years ago

“Very helpful”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Dear Mr Bird, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 5 years ago

“Matt Holland was really helpful and the safety within the garage with Covid 19 was very good”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Dear Mrs Poole, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Matt and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 5 years ago

“Fantastic service, So very friendly. Answered all questions. Will defiantly buy another car from you. Thanks so much to Stephanie Thomas for your help today. From Penny Brown and Steve Dagley.”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Dear Mr Bagley, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 5 years ago

“Very helpful Got us what we wanted Very prompt”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Dear Mr Alvin, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 5 years ago

“Mathew made me feel at home right away. I applied for the car and was told the complete story about where/how it’s made, what was in the car and I was very impressed with the answers. Helped me also with getting a service and MOT on the outgoing car. Very professional.”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Dear Mr Hawkins, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Mathew and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 5 years ago

“Fantastic service from start to finish. Couldnt rate the experience highly enough. A special big thank you to Darren for all he did for us”

Helpful Report

Posted 5 years ago

Dear Mr Bridge, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 5 years ago

“Having collected the car the same day I saw it, the service was first class. And special mention and praise for Ollie who was probably the most helpful and polite car salesman I’ve ever dealt with. Many thanks Ollie”

Helpful Report

(Quest Motor Group) - Posted 5 years ago

Dear Mr Sherris, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 5 years ago

“Quality customer service”

Helpful Report

(Quest Motor Group) - Posted 5 years ago

Dear Mrs Halford, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 5 years ago

“Lovely service and quick”

Helpful Report

(Quest Motor Group) - Posted 5 years ago

Posted 5 years ago

“Friendly helpful sales person, knowledgeable, not pushy, informative.”

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(QuestCommercials) - Posted 5 years ago

Dear Miss McFedries, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 5 years ago

“We found Quest Motor Group to be a highly professional and very helpful dealership. Andrew was knowledgeable and courteous. He wasn't pushy or disengeous with his advice and we would not only recommend but happily return in the future.”

Helpful Report

Posted 5 years ago

Dear Mr Grech, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Andrew and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 5 years ago

“Mr wilder great customer service. No pushy sales tactics 5 star experience And the coffee was 5star to.”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Dear Mr Wilder, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 5 years ago

“Thank you for making our car shopping experience on Saturday a good one, especially Steph for helping us choose. We would also like to say a big thank you for allowing us to bring our greyhound with us and making him so welcome. He can't wait to collect his new wheels! :-)”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Dear Mr Corsham, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit (and your greyhounds visit) to our Braintree Dealership. I will be sure to pass your kind words onto Steph and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 5 years ago

“A very good and safe experience, with friendly and efficient staff.”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Dear Mrs Buckle, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 5 years ago

“Always try to make you welcome. Everything well presented, clean showroom, nice range of vehicles.”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Dear Mr Widdick, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 5 years ago

“Prompt reply explained Covid situation booked appointment which was attended by the husband and son. Car purchased both parties happy with the deal”

Helpful Report

Posted 5 years ago

Dear Mr Albone, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 5 years ago

“Top quality as always”

Helpful Report

Posted 5 years ago

Dear Mr Pollard, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 5 years ago

“Great customer service. Oliver was a pleasure to work with. No pushy sales tactics!. Very happy with my new car. Great selection of cars to choose from too.”

Quest Motor Group 5 star review on 4th July 2020

Helpful Report

(Quest Motor Group) - Posted 5 years ago

Dear Rachel, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Oliver and the team. We love the photo of your new car - it really looks fantastic in red with the black roof! We hope you enjoy driving your new Ford. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 5 years ago

Quest Motor Group is rated 4.8 based on 1,903 reviews