Quest Motor Group Reviews

Name: Quest Motor Group
Address: 287, Rayne Road, Braintree, 287, Rayne Road, Braintree, Essex
Rating: 4.84

4.8 Rating 1,903 Reviews

97 %

of reviewers recommend Quest Motor Group

Company Reviews

Questions

Metrics

4.8

Based on 1,903 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01376 321456

Location:

287, Rayne Road, Braintree,
287, Rayne Road, Braintree
Essex
CM7 2QN

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Quest Motor Group 5 star review on 1st April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from start to finish.”

Quest Motor Group 5 star review on 26th July 2020

Helpful Report

(Quest Motor Group) - Posted 5 years ago

Dear Mrs Brown, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 5 years ago

“I bought my Meriva from Quest Motors eight years ago and have had it serviced and MOT'd by them since. The staff have always been polite and helpful and the work carried out to a very high standard. I have now returned and purchased my next car and feel confident of the same level of service. Their Sales Executive Andrew Frost was a pleasure to deal with.”

Helpful Report

Posted 5 years ago

Dear Mr Evans, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Andrew the team. Thank you for your continued business and support! If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 5 years ago

“Very professional and helpful.”

Helpful Report

Posted 5 years ago

Dear Ms Cook, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 5 years ago

“All staff are courteous, helpful and approachable. Wouldn’t go anywhere but quest. Richard deals with us always and always 10/10 in everything. Good bunch of staff including reception too”

Helpful Report

Posted 5 years ago

Dear Mrs Davison, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Richard and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 5 years ago

“Very smooth and easy buying. Darren was friendly and made the sale very quick. He made the arrangements to get the shipped. Highly recommended”

Helpful Report

Posted 5 years ago

Dear Mr Roberts, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 5 years ago

“Service was excellent. The salesman helpful and polite”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Dear Mrs Carey, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 5 years ago

“Just bought a car from quest motor group. I am very happy with the service I got from Russel Wheatley it could not have gone any smoother. I would recommend them.”

Helpful Report

(Quest Motor Group) - Posted 5 years ago

Dear Mrs Harris, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 5 years ago

“Found them very helpful”

Helpful Report

Posted 5 years ago

Dear Mrs Parr, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 5 years ago

“I have dealt with Quest Motors for over 25 years and always found them quick to rectify any fault I may have found with new or used cars I have purchased from them. In fact there was only once that I had a problem over 6 years ago, and they replaced the vehicle for me as it could not be fixed, to which I was very grateful.”

Quest Motor Group 5 star review on 23rd July 2020

Helpful Report

(Quest Motor Group) - Posted 5 years ago

Dear Ms Sutton, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 5 years ago

“I’m a returning customer, the reason being the salesman is informative and NOT pushy”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Dear Mrs Kelly, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 5 years ago

“Very friendly, organised and professional service”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Dear Ms Dawson, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 5 years ago

“Friendly easy to approach and not pushy”

Helpful Report

(Quest Motor Group) - Posted 5 years ago

Dear Mr Warden, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 5 years ago

“Darren, was really helpful in finding menthr right car.”

Helpful Report

Posted 5 years ago

Dear Tony, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 5 years ago

“I have been a Quest customer since 2004, sales staff have always been knowledgable and courteous. Service staff efficient and well organised. The aforementioned is why I am buying another car from you.”

Helpful Report

Posted 5 years ago

Dear Mr & Mrs Jones, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your multiple visits to our Maldon Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 5 years ago

“Highly recommend Quest Motor Group. I travelled from Northern Ireland and they arranged to collect me at the airport. When I arrived at the showroom the car was just as Ollie had described to me on the phone. These guys go that extra mile to provide an excellent customer service. Thanks again”

Quest Motor Group 5 star review on 17th July 2020

Helpful Report

(Quest Motor Group) - Posted 5 years ago

Dear Mr Grant, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Ollie the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 5 years ago

“Friendly and helpful”

Helpful Report

Posted 5 years ago

Dear Mrs Owen, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 5 years ago

“As a service delivery manager myself, I am probably one of the worst customers for some people, I know first hand how important customer experience is. I look for exceptional service & when I find it I will always return to that business. We have certainly found our experiences at Quest exceptional ! Ollie has always kept us informed, we never felt pressured to buy, Ollie has always been welcoming & nothing is ever to much trouble, what a great person & company to do business with, I have just returned to Quest this week to buy our second Land Rover Evouque in 12 months & our son bought one from Quest also this year. I can not recommend Ollie & Quest highly enough I can honestly say it was a pleasure to do business with them.”

Helpful Report

(Quest Motor Group) - Posted 5 years ago

Dear Mr Benham, Thanks for taking the time to leave us such a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Ollie the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 5 years ago

“Very efficient and friendly staff and a brilliant deal. Well done !”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Dear Mr Bartlett, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 5 years ago

“The service and courtesy we received was first class. All questions answered to our satisfaction, we decided to purchase the van which Nick will deliver next work for us.”

Helpful Report

Posted 5 years ago

Dear Mrs Robson, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Nick and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 5 years ago

“I want to say a big Thank You to Rob Beckwith. You made buying a new car stress free and very enjoyable. Your customer care is fantastic and I would highly recommend you. I wish you all the very best.”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Dear Mrs Kilbourn, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Rob and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 5 years ago

Quest Motor Group is rated 4.8 based on 1,903 reviews