Quest Motor Group Reviews

Name: Quest Motor Group
Address: 287, Rayne Road, Braintree, 287, Rayne Road, Braintree, Essex
Rating: 4.84

4.8 Rating 1,903 Reviews

97 %

of reviewers recommend Quest Motor Group

Company Reviews

Questions

Metrics

4.8

Based on 1,903 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01376 321456

Location:

287, Rayne Road, Braintree,
287, Rayne Road, Braintree
Essex
CM7 2QN

Write Your review

Tell us how Quest Motor Group made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Quest Motor Group 5 star review on 1st April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with response from Richard Cowen, he reacted very prompt with a video tour of the vehicle and acted in a very professional manner not like other dealerships I had tried to deal with, end result very pleased, thanks.”

Helpful Report

Posted 4 years ago

Dear Mr Prosho, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Richard and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Very helpful and met all our requirements”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mrs Pinkerton, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“I can only speak of your Sales Executive, Russell Wheatley, he was open and friendly, gave us all the options and was a good salesman as he sold us some “add-ons “!”

Helpful Report

(Quest Motor Group) - Posted 4 years ago

Dear Mr Sitch, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Russell and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“I can only speak about your sales executive’Russell Wheatley’, found the service was very good, and a good salesman as we bought some “add ons “ 😊”

Helpful Report

(Quest Motor Group) - Posted 4 years ago

Posted 4 years ago

“As always very good people to deal with, reassuring and pleasent, have dealt with Quest for years, DC Fleet.”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mr Fleet, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Peter explauned every thing to us about the car. We are lots of questions and he answerd all of them. Made us so welcome. 100%”

Helpful Report

(QuestCommercials) - Posted 4 years ago

Dear Mrs Bennett, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Peter and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“For 9years we have been using Quest at Maldon and the service has been first class in all departments”

Helpful Report

Posted 4 years ago

Dear Mr McMurray, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto the team. It's always great to hear such kind words from a longstanding customer! As always, if we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“The service I received was very professional. All my questions were answered and at no point did I feel pressured to make a decision when purchasing my car.”

Helpful Report

Posted 4 years ago

Hi Dawn, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Always impressed with the service from Darren”

Helpful Report

Posted 4 years ago

Dear Miss Ager, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Very impressed with the customer service, the car was in such good condition being cleaned and serviced! Staff was very helpful”

Helpful Report

(Quest Motor Group) - Posted 4 years ago

Dear Miss Coleman, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Car was as advertised and we were well looked after would definitely recommend”

Helpful Report

(Quest Motor Group) - Posted 4 years ago

Dear Mrs Prangnell, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“We have had our Vitara a week. Everything was 5 star regarding the initial communication, test drive, part exchange and collection of the Vitara with sale's exec Andrew Frost. He is one of the most helpful sales people I have dealt with. He made my wife and myself very welcome and was most informative all the way through. The only downside was the hard sell from another Quest employee regarding paint and upholstery treatment. He did not want to take no for an answer. If it had not been for Andrew's profesionalism I would have marked them down to 4 stars.”

Helpful Report

Posted 4 years ago

Dear Mr Cobbold, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Andrew and the team. We'll also take onboard your feedback on feeling as though you were being given the 'hard sell' and look further into what happened here. We take great pride in helping customers to make the right decision for them, you should not feel like they're being sold to, so we hope that during your next visit you'll feel this has improved! If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Exceptionally polite, congenial, very well presented, highly professional, very knowledgable, what more could one require, the service as always excellent, this has been our third purchase. Highly recommend.”

Helpful Report

(Quest Motor Group) - Posted 4 years ago

Dear Rupert and Stephen, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. We hope you're enjoying your new Audi A3 and thank you for your third purchase from us! If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Very pleasant experience, no pressure.”

Helpful Report

(Quest Motor Group) - Posted 4 years ago

Dear Mr Furner, Thanks for taking the time to leave us a good review! We aim to deliver a 5-star experience to every customer that visits us, so whilst it's great to hear that we achieved 4-stars, we hope that during your next visit to our Braintree Dealership you'll feel we've improved enough to leave us a 5-star review. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 4 years ago

“Pete was amazing! So friendly and put no pressure on the process at all!”

Quest Motor Group 5 star review on 17th August 2020

Helpful Report

(QuestCommercials) - Posted 5 years ago

Dear Mrs Lamb, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Pete and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Always bought for here very helpful and knowledgable”

Helpful Report

Posted 5 years ago

Dear Mrs Summer, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“The staff were lovely and very helpful. I had the pleasure of dealing with the manager Rob who made the whole experience smooth. I ended up with a fantastic car. I am extremely happy and highly recommend them!!!”

Quest Motor Group 5 star review on 15th August 2020

Helpful Report

(QuestCommercials) - Posted 5 years ago

Dear Mrs Grange, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Rob and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“From our first visit to Quest Braintree we found the staff welcoming and friendly. It was a very pleasant experience dealing with Stephanie, the sales person who showed us around. Initially we looked at a couple of second hand models but in the end we opted to go with a new vehicle. A big thank you to all at Quest for making the whole process of purchasing a vehicle stress free.”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Dear Mr Pettican, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Stephanie and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Purchased a Mokka X which we are very pleased with. Andrew was most helpful and professional throughout the process .”

Helpful Report

Posted 5 years ago

Dear Mr Deal, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Andrew and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

“Very Happy with the purchase of our car from Quest. The car purchased was checked, serviced and very clean prior to handover. Oly ( sales manager) was very helpful and kept us informed with the process and timescales. Absolute pleasure to deal with.”

Helpful Report

(Quest Motor Group) - Posted 5 years ago

Dear Mr Potts, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Ollie and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 4 years ago

Quest Motor Group is rated 4.8 based on 1,903 reviews