Quest Motor Group Reviews

Name: Quest Motor Group
Address: 287, Rayne Road, Braintree, 287, Rayne Road, Braintree, Essex
Rating: 4.84

4.8 Rating 1,903 Reviews

97 %

of reviewers recommend Quest Motor Group

Company Reviews

Questions

Metrics

4.8

Based on 1,903 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01376 321456

Location:

287, Rayne Road, Braintree,
287, Rayne Road, Braintree
Essex
CM7 2QN

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Quest Motor Group 5 star review on 1st April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The team at Quest Motor Group ensured that they did their upmost in supporting me to make the right decision regarding the purchase of my new car. The team were extremely professional and approachable and ensured that all my queries were answered and explained in full depth. The purchase of my new vehicle went very smoothly thanks to the the Quest team! I would highly recommended them!!!”

Helpful Report

(QuestCommercials) - Posted 6 years ago

Hi Lauren, Thanks for the great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 6 years ago

“I am very happy with the purchase of a Suzuki celerio from quest motor group.”

Helpful Report

Posted 6 years ago

Hi Lee, Thanks for the great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I'll be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 6 years ago

“Darren Smith guided me through the test drive and the buying of my 'cactus' with knowledge and professionalism, and was very helpful. I would buy another vehicle from the Maldon branch without hesitation.”

Helpful Report

Posted 6 years ago

Hi Edwin, Thanks for the great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I'll be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 6 years ago

“Great service from Quest Motors Braintree. Bret was very helpful in our purchase. Agreeing a Maldon collection of our lovely new C3, well almost new. Would certainly recommend Quest for courteous service.”

Helpful Report

(QuestCommercials) - Posted 6 years ago

Hi Marie, Thanks for the great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 6 years ago

“Pleasant, helpful & makes you feel welcome.”

Helpful Report

Posted 6 years ago

Hi, Thanks for the good review! We aim to deliver a 5-star experience to every customer that visits us, so whilst it's great to hear that we achieved a 4-star review, we hope that during your next visit to our Maldon Dealership, you'll feel you can give us a full 5-star review! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 6 years ago

“Good service. Prompt and courteous. No problems with the used car I purchased. All had been well serviced and was spotlessly clean.”

Helpful Report

(Quest Motor Group) - Posted 6 years ago

Hi Moira, Thanks for the great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 6 years ago

“Bradley and Stuart very helpful as always.”

Helpful Report

(QuestCommercials) - Posted 6 years ago

Hi, Thanks for the amazing review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Bradley, Stewart and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 6 years ago

“This is the second car I have purchased from quest motors Maldon staff are excellent nothing is to much trouble extremely helpful and friendly.”

Helpful Report

Posted 6 years ago

Hi Martin, Thanks for the amazing review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 6 years ago

“Bradley was so helpful from start to finish. Highly recommend!!”

Helpful Report

(QuestCommercials) - Posted 6 years ago

Hi Daniel, Thanks for the amazing review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Bradley and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 6 years ago

“Andrew couldn't be more helpful first class communication highly recommend”

Helpful Report

Posted 6 years ago

Hi Andrew, Thanks for the great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I'll be sure to pass your kind words onto Andrew and the rest of the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 6 years ago

“The salesman was very good and did his best to support me throughout the process. The car I bought Corsa griffin is not up to expectation. The technology (navigation and apple car play) were some of the reasons I purchased but unfortunately, they are not working properly. I was told the vehicle is one of the recalled models from Vauxhall but this was after I have signed all the paperwork hence there was not much I could do. I will be contacting the dealer as i am not enjoying the car like i am supposed to. I will however recommend quest motors group because of Simon the salesperson was very professional and helpful. I also think customers should be made aware of faults on the vehicle in the first instance and not at the end of the signing documents as this could influence decision making.”

Helpful Report

(QuestCommercials) - Posted 6 years ago

Hi Harriet, Thanks for the good review! We aim to deliver a 5-star experience to every customer that visits us, so it's disappointing to see you feel we fell just short during your visit, albeit, it's great to hear that Simon looked after you very well. We promise to be transparent through any vehicle purchase and will give you as much information as possible prior to purchasing the vehicle, however the recall notices was only issued by Vauxhall after ordering your new Vauxhall Corsa. We have passed your feedback onto Vauxhall regarding the recall notices on vehicles and whether we can be informed of these prior to purchase/ordering. Simon has also been in contact with you this morning following your review and has made an appointment to see you on Saturday to help with any issues that you're facing with your infotainment system. We're sure it's just a little tweak in the settings which needs to be made via the touchscreen display - but we'll go through this with you on Saturday. If we can be of any further assistance, please don't hesitate to get in contact with us. We hope you feel you'll be able to leave us a 5-star review after your visit on Saturday. All the best - The Quest Motor Group Team

Posted 6 years ago

“Dealing with Richard Cowan of the Quest Motor Group at Maldon was a refreshing experience. He was honest and straightforward with us, and we felt like he treated us like people, not just 'customers'. He was very professional and helpful, and we were very happy to purchase our new car at his dealership. Thanks Richard!”

Helpful Report

Posted 6 years ago

Hi, Thanks for the amazing review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I'll be sure to pass your kind words on to Richard Cowan and the rest of the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 6 years ago

“Swift help. Very knowledgable salesman. Given time, not rushed though. Great test drive experience.”

Helpful Report

Posted 6 years ago

Hi, Thanks for the amazing review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 6 years ago

“Great company, great attitude!!”

Helpful Report

(Quest Motor Group) - Posted 6 years ago

Hi Dominic Thanks for the amazing review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 6 years ago

“I would highly recommend buying a car from Quest, Simon was very helpful, approachable and went the extra mile to help me to find the car I wanted.”

Helpful Report

(QuestCommercials) - Posted 6 years ago

Hi Thomas, Thanks for the amazing review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Simon and the rest of the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 6 years ago

“Darren was excellent he went out of his way to help but at no time was he pushy or hurried .these are very important is when considering spending such a sum of money I would be glad to recommend him and quest to anyone thinking of buying a car”

Helpful Report

Posted 6 years ago

Hi Colin, Thanks for the amazing review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 6 years ago

“The service was excellent . i am looking forward to my new car .”

Helpful Report

(QuestCommercials) - Posted 6 years ago

Hi Marvis, Thanks for the amazing review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 6 years ago

“Very helpfull gentleman we spoke to”

Helpful Report

Posted 6 years ago

Hi Evelyn, Thanks for the amazing review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 6 years ago

“Very helpful sales staff”

Helpful Report

(QuestCommercials) - Posted 6 years ago

Hi Marie, Thanks for the good review. We aim to deliver a 5-star experience to every customer that visits us, so we hope that the next time you visit you feel we've made some more improvements and are able to award us a full 5-stars. I'll be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 6 years ago

“Excellent service - the salesman was really helpful and patient when I was choosing a colour he was really knowledgable about the car.”

Helpful Report

Posted 6 years ago

Hi Denise, Thanks for the amazing review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I'll be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 6 years ago

Quest Motor Group is rated 4.8 based on 1,903 reviews