Quest Motor Group Reviews

Name: Quest Motor Group
Address: 287, Rayne Road, Braintree, 287, Rayne Road, Braintree, Essex
Rating: 4.84

4.8 Rating 1,903 Reviews

97 %

of reviewers recommend Quest Motor Group

Company Reviews

Questions

Metrics

4.8

Based on 1,903 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01376 321456

Location:

287, Rayne Road, Braintree,
287, Rayne Road, Braintree
Essex
CM7 2QN

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Quest Motor Group 5 star review on 1st April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I personally dealt with Ollie, first class experience , very clear and precise when explaining everything, collected and just great.”

Helpful Report

(Quest Motor Group) - Posted 5 years ago

Dear Mr Dunmow, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will pass your kind words onto the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“We gave Richard Cowan a big "wish-list" for our daughter's requested non-franchise BMW 1-series. Richard always does a fantastic job and on this occasion he did not meet our the list, he way surpassed it in every way possible. The car supplied was perfect and confirms that Richard and the Quest team have once again supplied us with an excellent cars that is not a franchise vehicle. Absolutely no hesitation in thoroughly recommending Richard!”

Helpful Report

Posted 5 years ago

Dear Mr Davison, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will pass your kind words onto the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Very good and informative service”

Helpful Report

(Quest Motor Group) - Posted 5 years ago

Dear Mr Harrison, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will pass your kind words onto the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Bret Cuddehay was very helpful he was so great at showing me around my new car 🚘”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Dear Mr Harvey, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will pass your kind words onto the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Absolutely outstanding service thank you so much 😊 x”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Dear Miss Odell, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will pass your kind words onto the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Bought a used vehicle from the Braintree branch (November 2019) - excellent service from start to finish - in particular from Peter Hutley but also from Ollie. Would definitely buy a vehicle from them again and recommend to friends -Thanks.”

Helpful Report

(Quest Motor Group) - Posted 5 years ago

Dear Mr McKenna, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will pass your kind words onto the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Darren Flight was very helpful from beginning to end and in our case went above and beyond, we are loving the car and a big thank you to Martin as well”

Helpful Report

Posted 5 years ago

Dear Mr Whybrow, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will pass your kind words onto the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Fantastic, friendly staff. We were kept up to date on the process of the car continuously by Rob. Everyone was fantastic with helping keep our daughter occupied while we did all the boring stuff, she loves quest motors and can't wait to go back and visit everyone. The environment was clean and tidy, with a comfortable seating area. Tea and coffee was available at all times. Mostly, I loved that I didn't feel like I was being sold a car by a salesman, my wife and I felt like we were being helped to choose the right car for our family and our needs.”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Dear Mr Thomas, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will pass your kind words onto the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Excellent service from start to finish..very pleased with service provided and vehicle purchased”

Helpful Report

Posted 5 years ago

Dear Mr Randall, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will pass your kind words onto the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Our second purchase at Braintree Quest in the last 12 months and we can't fault it. All the staff cannot do enough for you with great 'old school' customer service. Highly recommend”

Helpful Report

(Quest Motor Group) - Posted 5 years ago

Dear Mr Gozzett, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will pass your kind words onto Geoff and the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“The best place to get a car and Stephanie Thomas who sold me the car was lovely ...helpful not pushy explained every thing i needed to know well....would shop here again.”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Dear Mrs Ball, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will pass your kind words onto Stephanie and the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Our salesman Simon Ryan was amazing. Helped from the moment I called the branch for advice right through to me driving away in my new car. My father and mother financed the car for us to be able to get out and about as my father has Alzheimer's and Simons patience, kindness and understanding meant the world to me. A real super star and would highly recommend him and quest to everyone. Donna Royal.”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Dear Mrs Royal, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will pass your kind words onto Simon and the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Matt and ollie couldn't fault them they found me the right car and was clear and comunitive throughout keep up the good work boys ! Best Mark”

Quest Motor Group 5 star review on 19th November 2019

Helpful Report

(Quest Motor Group) - Posted 5 years ago

Dear Mr Sibley, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will pass your kind words onto Mat, Ollie and the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“I had an excellent experience purchasing an Astra Tourer turbo 1.4 YY66EKZ and advice from Darren Smtih at Quest Maldon on Friday 15 Nov 2019.Just the car i wanted.”

Helpful Report

Posted 5 years ago

Dear Mrs Tyacke, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will pass your kind words onto Darren and the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Met with Nick Mahon in connection with buying 3 new mid sized Vans and one pre owned large wheelbase van for my company fleet. Nick was very professional in his approach and got the vans ready for collection in good time and sorted all the relevant paperwork quickly and very thoroughly. We were very pleased with the service we received at Braintree Quest and will return to purchase other vehicles we require in the future, thank you for a superb level of service”

Helpful Report

(Quest Motor Group) - Posted 5 years ago

Dear Mr Thake, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will pass your kind words onto Nick and the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Great car, very friendly, helpful and knowledgeable sales team at Quest.”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Dear Mr Williams, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will pass your kind words onto the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Found staff very helpful & was able to achieve a satisfactory deal.”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Hi, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will pass your kind words onto the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“They were Excellent to find me the deal that I requested , and got the Car that I wanted Thanks Wayne”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Dear Mr Bowden, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will pass your kind words onto Steph and the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

Dear Mr Bowden, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will pass your kind words onto the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“I had a great experience with Quest. Such lovely, friendly staff who sorted out everything for me. Would definitely recommend them”

Quest Motor Group 5 star review on 12th November 2019

Helpful Report

(Quest Motor Group) - Posted 5 years ago

Dear Mrs Ali, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will pass your kind words onto Geoff and the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Really pleased the way my recent purchase was dealt with by Darren at Maldon. First class service. Thank you”

Helpful Report

Posted 5 years ago

Dear Mr Lett, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will pass your kind words onto Darren and the team! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

Quest Motor Group is rated 4.8 based on 1,903 reviews