Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,835 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,835 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Email:

customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 11th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I sent me phone to Quick mobile fix however I've not had my money back. I'm still waiting. DO NOT SEND YOUR PHONE TO THESE PEOPLE THEY WILL NOT PAY YOU OR RETURN YOUR PHONE”

Helpful Report

Posted 7 years ago

Hello Louise, We are currently looking into the recycling orders and a member of the team will be in contact with you shortly with further information and an update. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 7 years ago

“FRAUDULENTLY SOLD ME AN ITEM ONLINE THAT THEY DID NOT HAVE IN STOCK. 14 Days have passed now, still no refund!”

Helpful Report

Posted 7 years ago

Hello, We are sorry to hear you have cancelled your order. As advised refund are processed within 10-14 working days. The latest you will receive the funds will be 30.10.2018. If you have any questions or inquiries please contact us Kind Regards Quick Mobile Fix

Posted 7 years ago

“It is 21 days since I placed my order and three members of your team have separately confirmed my refund will be processed. I have called 7 times and emailed 4 times today with no response. Please process my refund urgently or I am contacting the authorities.”

Helpful Report

Posted 7 years ago

Hello Meghan, We are sorry to hear you have cancelled your order. As advised refund are processed within 10-14 working days. The latest you will receive the funds will be 02.11.2018. If you have any questions or inquiries please contact us Kind Regards Quick Mobile Fix

Posted 7 years ago

“AVOID THIS AWFUL COMPANY!! Ordered an iPhone 7 from this company which never arrived. First of all told 10 working days, then a further 24-72 hours and then nothing. They take your money immediately but seem to advertise phones which they do not have on stock which surely is false advertising!! Now struggling to get a refund, which goes against consumer rights. I would urge people to look past some of the good reviews and see the similar experiences people are having. Check social media too as there are accounts dedicated to bad service from this company............why would that be the case if they were any good???”

Helpful Report

Posted 7 years ago

Hello Andrew, We are sorry there was a delay with your order. You spoke with a member of the team yesterday and they have cancelled your order as requested. Kind Regards Quick Mobile Fix

Posted 7 years ago

“I ordered a phone from Quick Mobile Fix over three weeks ago, they have taken almost £400 off me and delivered nothing. They never answer their phones and can only be contacted intermittently by email; to which I have had four people respond to me each time apologising and saying my order has been prioritised and that it will be dispatched the next day or in the next 48-72 hours. They have delayed and held off on delivering a service I paid them for for over three weeks now. Unfortunately it is clear that the vast majority of 'anonymous' reviews on here are clearly fake as this company is obviously not performing anywhere close to what these fake reviews would claim. It will also be interesting to see if they even bother to respond to my review on here.”

Helpful Report

Posted 7 years ago

Hello Ben, We are sorry to hear this. You spoke with a member of the team yesterday and they advised you of when your order will be dispatched. The reviews left are verified by reviews.co.uk and any reviews not verified are reported, so it is not possible for 'fake' reviews to be posted and all the reviews are left by our customers. Kind regards Quick Mobile Fix

Posted 7 years ago

“Great phone and quick delivery!”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Awful company no customer service, sent me faulty phone then proceeded to take 6 weeks to refund me and no apology. My advice do not use this company!”

Helpful Report

Posted 7 years ago

“Excellent service,fast delivery and good quality reconditioned phones”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Good service”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Got two iphone 6s for my kids were delivered quick and they are in perfect condition. Will definitely be using quick mobile fix again.”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“I received the mobile and found the phone to be faulty. The Siri did not work from the moment we tried to power it up from when you sent it in factory settings. My daughter performed a hard reset as soon as she realised it wasn't working but appeared there was a fault with the microphone. The phone was returned free of charge and returned fixed within the 5-7 days promised.”

Helpful Report

Posted 7 years ago

Hello Geoff, We are sorry to hear you had a problem with your order, however, we are glad it has been resolved for you. Kind regards Quick Mobile Fix

Posted 7 years ago

“The phone was delivered but I was out at the time. The delivery driver took the parcel back with him and my daughter had to wait another two days for delivery. The phone also had scratches on the screen.”

Helpful Report

Posted 7 years ago

Hello Shelly Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“One of the most painful buying experiences I have encountered. Customer support advisers are polite but ineffective. Numerous emails and my problem remains unresolved. They never answer the phone. They have taken my money and a month later I still have not received my phone, I’ve asked for a refund and haven’t had a proper response. Feeling very disappointed.”

Helpful Report

Posted 7 years ago

Hello, Weare sorry to hear this, we dispatched your order on 03/10/2018, if you have not received your order please do get in contact and a member of the team will be happy to help you, our phone lines can be busy at times, however, you can contact us via live chat or email. Kind Regards Quick Mobile Fix

Posted 7 years ago

“Very accommodating Seemed very honest when answering emails”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Phone great but no charge lead so bit dissapointing”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“My second purchase from Quick Mobile Fix with no problems at all. A happy customer. keep it up :)”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Excellent product but let down by lack of communication and poor delivery. Unable to contact Quick Mobile Fix by telephone or email after initial order was acknowledged. Delivery was scheduled by Quick Mobile Fix twice but failed to deliver resulting in two wasted days having to wait in for non the existant deliveries. In spite of the above problems the product supplied was of excellent quality, well packaged and definitely worth the money paid.”

Helpful Report

Posted 7 years ago

Hello Anthony, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Phone arrived in excellent condition as described”

Helpful Report

Posted 7 years ago

Hello Krysia, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Good service, arrived within time scale.”

Helpful Report

Posted 7 years ago

Hello Christopher, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“I’m really happy with my phone, functions absolutely fine, delivered QuickRing to my address and at a great price ! Thanks quick fix !!!!!”

Helpful Report

Posted 7 years ago

Hello Rachel Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

Quick Mobile Fix is rated 3.2 based on 6,835 reviews