Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,835 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,835 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Email:

customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 11th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The phone I received was in poor condition even though I purchased the pristine A grade phone. The battery life is also very short. The phone also took over two weeks to arrive.”

Helpful Report

Posted 7 years ago

Hello, We are sorry to hear you are having a problem with the phone, please do get in contact as we supply a warranty with the phones that we sell so if you are having a problem we can resolve this matter for you. You can contact us via phone, live or email:customersupport@quickmobilefix.com Kind Regards Quick Mobile Fix

Posted 7 years ago

“Phone in excellent condition. I also needed it earlier than 10 days as it was for my daughters birthday and they managed to get it sent for me.”

Helpful Report

Posted 7 years ago

Hello Lee Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Very nice, thankee v muchly”

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Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Good product well packed and delivered”

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Posted 7 years ago

Hello John Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Very bad experience shipping time was very bad”

Helpful Report

Posted 7 years ago

Hello, We are sorry to hear you are unhappy with the service. We ship orders within 10 working days, your order was shipped on the 8th working day, if you had a different issue with the delivery please do get in contact Kind regards Quick Mobile Fix

Posted 7 years ago

“Very good service thank you”

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Posted 7 years ago

Hello Kelly Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“I have already done this - and received my free gift! My experience with Quick Mobile Fix was excellent - thank you.”

Helpful Report

Posted 7 years ago

Hello Hilary Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Simple yet effective plus it came before 10 days that’s promise that they can keep it took approximately 4-6 working days for my IPhone 6s to arrive”

Helpful Report

Posted 7 years ago

Hello Galid Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Good condition item and good price”

Helpful Report

Posted 7 years ago

Hello Derek Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Have exchanged over 30 emails about an iPhone 7 I sold to them for £130 on 5th September. STILL no money in my account. Their FAQs and their own policy state you will have the money within 5 working days, the customer service team told me 10 from the date it changed to payment processed - which didn’t happen until 4th October. Why? Because they put a hold on the recycling service but didn’t say why. Awful level of interaction, never answer the phone. Most email responses are copy and paste and don’t help.”

Helpful Report

Posted 7 years ago

“I will not be using QuickMobileFix to purchase a refurbished iPad, reason being I do not like receiving unsolicited messages, plus not being able to subscibe to them.”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order. Your feedback has been taken on board. Kind regards, Quick Mobile Fix

Posted 7 years ago

“I have waited since 5 September for a refund. It is now 20 October and it has still not been paid. Never purchase any item from this company.”

Helpful Report

Posted 7 years ago

Hello, A member of the team is looking into your order and will be in contact with you very soon. Please accept our apologies for any inconvenience this may have caused Kind regards Quick Mobile Fix

Posted 7 years ago

“its been 4-5 weeks since i ordered a phone now and i still haven't gotten it after mailing them loads of time it got despatched last week but there was a problem delivering because i gave the wrong address and they told me they rescheduled the delivery but the courier said they didnt and since then i have been trying to get in touch with them but they never responded”

Helpful Report

Posted 7 years ago

Hello, We are sorry you are experiencing a problem with your order. We have received your email and a member of the team will be in contact with you very soon Kind Regards Quick Mobile Fix

Posted 7 years ago

“I received today my Grade A condition iPhone 7 and I am very pleased with my purchase, paid a good price for such a nice phone and I couldn't be happier :) I think the worst part was taking 9 working days to get here but I understand that they probably have a lot of orders to make everyday so 9 working days wasn't that bad. I talked to them through e-mail because I made a mistake and ordered a different phone at first and they replied very quickly, I still haven't received my refund for that first purchase though (which they promised would take around 10-15 working days and today is the 9th day)”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Terrible terrible company, do not send them your phone! They quoted £156 for my iphone 6. Two weeks after sending it off I still hadn't heard anything. I checked online and it said the offer had been reduced to £15 after being examined by their engineers. I tried calling them to tell them I was declining this offer but no one ever answered so I sent them an e-mail, which I did not receive a reply to. I then sent another e-mail, only to be told that it was now too late and that I would receive the payment of £15 for my phone. I told them what had happened and they said they would escalate to their manager. I heard nothing back so e-mailed again, only to be told I would receive payment soon. I explained the situation and just had another e-mail saying I would receive payment soon, but not saying how much this payment will be for. I have sent several more e-mails trying to get the situation sorted, and explaining I do not accept the offer of £15 and just want my phone back but have not received any more replies. I will be taking legal action unless I receive a payment of £156 within the next few days, or my phone back.”

Helpful Report

Posted 7 years ago

Hello Anna, We are sorry to hear this, a member of management will be in contact with you soon to discuss your order. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 7 years ago

“Excellent service”

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Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“TERRIBLE. Sent them my phone for an agreed amount last month. They promised me payment on the 5th of Oct nothing. Then they promised me payment by today at the latest but still nothing. No answer on the phone. Do NOT send them your phone!!!!!”

Helpful Report

Posted 7 years ago

Hello, We are currently looking into the recycling orders and a member of the team will be in contact with you shortly with further information and an update. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 7 years ago

“Ordered a phone and after using it a short time realised the battery was faulty and would drain battery far too fast. Repeatedly contacted customer services and was dismissed with excuses and non replies. Terrible service with no sub quality products....”

Helpful Report

Posted 7 years ago

Hello Tom, A member of the team is looking into your order and will be in contact with you very soon. Please accept our apologies for any inconvenience this may have caused Kind regards Quick Mobile Fix

Posted 7 years ago

“If there was a negative rating I would use that. I sent my device for recycling. Below is a summary 4 September 2018 - Device received by Quick mobile fix (QMF)as per Royal mail confirmation. Didn't send any acknowledgement email. Call after two weeks to see what was happening. QMF replied saying we have chanced our policy. It now takes 10 days to inspect the device and another 10 to process the payment. Contacted QMF early October 2018 to find out status of the payment as it stated on QMF website's tracker that the payment had been processed. They replied saying payment processed on 27 Sept and it takes 10 working days to be credit by the bank. Contacted again on 16 Oct 2018, they said they will get back within a day. No response or update after that. Never pick up their phone. After leaving a review on another website I got a response saying I didn't provide my order reference on the review website. Order reference is there in all my comms. It has been over a month and a half since I sent my device and still no payment. Unacceptable.”

Helpful Report

Posted 7 years ago

“Good service .”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

Quick Mobile Fix is rated 3.2 based on 6,835 reviews