Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,835 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,835 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 11th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a phone. Sent out overnight delivery. We set it up but it only worked using WiFi. I couldn’t make it receive calls or texts except iMessage when at home/connected to WiFi elsewhere. We took phone to Apple thinking it was a settings issue to be told it was faulty. Contacted QMF and they refused a refund as it had been 14 days (this was day 15) We went on holiday and sent phone back upon return. They agreed to a replacement phone.... it’s been over 2 weeks now and they will not tell me when they are giving me a replacement. They’ve taken my money and not provided the goods. It’s unacceptable. They lie and they need to be investigated by trading standards”

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Posted 6 years ago

“After a bit of twoing and frowing, quick Mobile fix came up good!”

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Posted 6 years ago

“I purchased a phone two weeks before going to visit my family in another country and was planning to give a phone as a present. However, they took 10 days to just tell me that they had some kind of error within their quality control and they’ll dispatch the phone in another 7 DAYS!! I asked for a refund and bought another phone. My refund is still not received, their customer service is terrible, the most unprofessional people to deal with.”

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Posted 6 years ago

“With out doubt one of the worst companies I have had the misfortune to deal with. Much longer wait for item than advertised, held for an hour waiting to speak to customer service. Told item was despatched when it wasn’t. Too early to comment on performance of iPad but battery doesn’t seem to be lasting long. All in all a dreadful experience”

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Posted 6 years ago

“orded phone (iPhone 8) a bit a ago just arrived in good working condition however there are some noticeable scratches, would reccomend but only in pristine condition”

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Posted 6 years ago

“Had to chase up my order after almost 2 weeks but they were very helpful”

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Posted 6 years ago

“I wonder what the collective term is for a number of lies. Ahhhhhhh, of course, silly me it is Quick Mobile Fix. Joking aside what an horrendous company to deal with, they lie, take your money and lie again and again. Don’t be fooled into thinking that they have what they advertise in stock as they do not. They appear to await a phone being traded in and then classify it as good or pristine, although this is an assumption as the phone I ordered never arrived. Their excuses are creative though, we will deliver it in ‘x’ days as it is currently with our quality control team, good trick guys as it doesn’t exist. So we have dealt with the product but now we really get creative. Order cancelled as they failed to deliver, try and get your money back, that is a challenge fitting only the exceptionally brave. Lie, excuse, lie, excuse, lie and on and on we go. You may get the feeling that I am somewhat disenchanted with this bunch of modern day highwaymen. If you think me wrong or unfair then so be it, good luck to you and I hope you get a better throw of the dice then I did or should I say am as I have paid for a phone I have never received. Good luck and I hope you do not say Bon voyage to your money. Oh and when looking at the questions below they do not have a length of time to cover the period in question and customer service nil points as there isn’t any.”

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Posted 6 years ago

“Delivery on phones taking too long as it was ordered for a birthday present this was not acceptable should be within the 7 days as stated”

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Posted 6 years ago

“Good product”

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Posted 6 years ago

“Came after two weeks. Was not very happy to be honest.”

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Posted 6 years ago

“took longer than 10 working days for delivery and 50 mins on phone trying to sort out it out. product good though”

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Posted 6 years ago

“Great quality phone. just took a while to arrive. When chasing it up, sent an email but got no response then telephoned but was on hold a long time. Thanks”

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Posted 6 years ago

“Bought this for my daughter. I thought it was going to come with headphones but it didn’t & then I found out I needed to buy an adapter for headphones to fit.”

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Posted 6 years ago

“Phone came on time. Great condition. No problems so far”

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Posted 6 years ago

“Good price and so far so good!”

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Posted 6 years ago

“Poor responses and constant chasing”

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Posted 6 years ago

“The product is good but the wait for delivery was almost 2 weeks which was much longer than I expected. After all they do call themselves ‘Quick mobile fix’!”

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Posted 6 years ago

“Great quick delivery and the phone was in excellent condition like ordered! Very happy”

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Posted 6 years ago

“The phone works great, no complaints there, the only issue was that it took 10 days to arrive which, as it turned out was very inconvenient. Other than that the product is perfect.”

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Posted 6 years ago

“Upgraded 3 times now with quick mobile fix every phone as good as new ...never had any problems ...i will continue to purchase my phone's gone here.... Very good”

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Posted 6 years ago

Quick Mobile Fix is rated 3.2 based on 6,835 reviews