Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,835 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,835 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 11th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order ID 235916 Just another review from a dissatisfied customer. I will keep this relatively short. Initially given the runaround via email so cancelled the order and purchased elsewhere. Unfortunately, I took up the offer of splitting the payments over 3 months for an iPhone7. Nowhere can I find any reference to the fact that the interest free finance is provided by an external finance house called Divide Buy (only found as reference on payment made by my bank). I paid the first payment and then to my surprise, despite receiving a cancellation email from QMF that the order had been cancelled, find that further payments will be taken by Divide Buy unless QMF formally let them know the order has been cancelled. In essence therefore I will continue paying for something I have never received. I could I expect cancel the Standing Authority with my bank but am concerned that this might well show on my credit report as a failed payment.”

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Posted 6 years ago

“very good no complaints will be back”

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Posted 6 years ago

“I purchased my iphone 6 from Quick Mobile Fix, then I read the reviews!! Nearly all of them were bad! I thought I had made a poor choice. However my phone arrived after three weeks, it came in excellent condition and I was very happy with my purchase.”

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Posted 6 years ago

“Very simple, although the turn around time was several weeks, and when I called the call centre, I don't think I received a very complimentary adviser.”

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Posted 6 years ago

“this is the second time we have bought a phone from you and both times you promise delivery within a certain time and there is always a delay.this will be the last time we use you very poor service”

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Posted 6 years ago

“Pity it takes sooo long to get delivered”

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Posted 6 years ago

“If i could l give no stars i would, extremely bad customer service, cancelled order within 24 hrs and money was taken from My account immediately but trying to get a refund of my money is proving impossible, (been 3 weeks now) Do not use this company under any circumstances”

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Posted 6 years ago

“Very prompt when replying to any queries. Took a little longer to receive the phone than originally expected/stated but it came soon enough and no problems so far.”

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Posted 6 years ago

“Quick Mobile Fix is a great Customer Focussed Company. Not only did I get a fabulous deal with my iPhone 7, which was perfect, I also had fantastic post sales support.”

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Posted 6 years ago

“Where do I start... 1: phone ordered didn’t arrive in stipulated (long) time. 2: called and on hold for approximately 1 hour. Was given 2nd time frame. Phone still didn’t arrive in time so ordered from another company and received good phone inside 18 hours 3: Cancelled order and requested refund which in total took 28 days to arrive in back in my account including another hour long wait on the phone. I’m not saying don’t use them but do not expect fast service from ‘quick mobile fix’”

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Posted 6 years ago

“Phone was delivered a week late. The battery life on the phone is appalling however it is in nice condition and it was reasonably priced”

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Posted 6 years ago

“Very pleased with a quick and fast order placed . Thank you .”

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Posted 6 years ago

“I bought a refurbished iPad from this firm, which was exactly as advertised, and is working nicely. It arrived on time, well packaged.”

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Posted 6 years ago

“Purchased an ipad -arrived within 2 days ,very well packaged and condition better than described -works well -well satisfied”

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Posted 6 years ago

“Great company to deal with. I am extremely happy with my mobile phone.”

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Posted 6 years ago

“Ordered over 5 weeks ago and still have not got working handset. The handset sent out did not work, battery issues. sent for repair still awaiting repair/replace after handset received back at QMF on 11th. now 20th. emails replied to with standard copy paste 24/48hr for repair. Call gained slightly more information but was on hold for nearly an hour.”

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Posted 6 years ago

“Excellent reliable service arrived quickly as as described and reasonable prices.”

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Posted 6 years ago

“Excellent service. I am pleased with the 5s phone.”

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Posted 6 years ago

“The charger broke within a few weeks”

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Posted 6 years ago

“Love my phone thanks qmf”

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Posted 6 years ago

Quick Mobile Fix is rated 3.2 based on 6,835 reviews