Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,835 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,835 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 11th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Try not to take too long with the delivery dates.”

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Posted 6 years ago

“Good Service.. Quick Delivery”

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Posted 6 years ago

“Purchased a refurbished iphone 7 for my son. We waited a longer time than expected for delivery but once we contacted the seller they were very prompt and efficient in sending the phone. The iphone is exactly as expected, used but in good condition and works well. My son is delighted with it. Would use this seller again.”

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Posted 6 years ago

“Good phones”

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Posted 6 years ago

“Very good service”

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Posted 6 years ago

“Very good phone as described, delivered on time and in good packaging.”

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Posted 6 years ago

“Good quality phone purchased but waited an eternity for delivery then didn’t receive everything I ordered,poor customer care I’d of gone elsewhere if I’d known”

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Posted 6 years ago

“The i.pad looked brand new good service overall very pleased with the company”

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Posted 6 years ago

“This company is a disgrace. I ordered a phone for my son on the 4th June 2019 it stated that the phone would be sent out within 7 days, this did not happen. I contacted them by email and asked to cancel and asked for a refund for the phone, I was told I would receive a refund within 14 days. I have now received a text saying that they are taking 4 further payments out of my bank account starting on Friday 4th July for the remaining payment for the phone. Again I contacted them to be told the finance department are looking into this ! NO PHONE AND THEY ARE STILL CHARGING ME FOR IT ! Tried calling and was on hold for 85 mins and didn't get through to anyone. DO NOT USE”

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Posted 6 years ago

“DO NOT BUY FROM THEM. Awful service, bought a phone from them on June and still nothing. Emailed them about it said it would be dispatched between Monday - Wednesday called today ( Tuesday) and was told that it would be dispatched Friday. Completely ridiculous, wished I had read the reviews before made my order. Disgusting service , called in the morning was first in the queue and it still took me 30min or more to have someone answering me and the got hack up straight after so I had to call again no more than 1 minute and was number 16 in the queue and had to wait an hour or more. DO NOT WAIST YOUR TIME WITH THIS COMPANY. I would give it no star at all if it was possible.”

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Posted 6 years ago

“Have used this company twice before and they were great so I decided to use them to get my new phone. Big mistake, ordered and paid for it on 17th May, 31 emails, numerous calls (which always get cut off) later, still no phone.......”

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Posted 6 years ago

“Should have read this before going down the itll be ready in 6 -7-10 now 13 days with still 5 days to wait and not too sure thatll be the end of it. Snooty email from customer relations rapping me on the knuckles for being impaitant asking if it was on its way after only waiting 6 days. Will cancel order but now too hopefull of getting anything back.”

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Posted 6 years ago

“One of the worst companies I have had the misfortune to deal with in my entire adult life. Please take it from me DO NOT attempt to even think of buying or repairing any device from or with this company. They are the personification of a nightmare company - I have gone through it to save the heartache.”

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Posted 6 years ago

“Sent a phone on good condition as described. Was an easy to use website!”

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Posted 6 years ago

“Total wankers. Biggest crooks going, don't trust them! Atrocious customer service and forget seeing your money again if there's a fault.”

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Posted 6 years ago

“Order ID236050 Phone works fine minor scratches around the phone but amazing.”

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Posted 6 years ago

“Stay clear of quick mobile fix- I received a refurbished phone with a small fault which led to screen lifting, now they are trying to charge me to fix it, after previously agreeing to replace phone. Terrible customer service, they are unhelpful and do not care about customer satisfaction.”

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Posted 6 years ago

“If could post zero stars I would. Absolutely awful.. Waited longer than advertised, phone didn't work as promised. Don't bother calling unless you want to spend over an hour on hold. Now refusing to give a refund. Reported them to trading standards. **AVOID** Don't waste your money!!”

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Posted 6 years ago

“First Phone sent and camera not working properly, so not a good start. However, after returning phone at vendors cost, replacement phone was sent and appears to be working fine. a poor start, but good customer service to redeem situation. Hence four stars and not five.”

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Posted 6 years ago

“*** WARNING*** Order ID233224 Ordered an iPhone 7 Plus, no progress on the tracker for 2 weeks. Cancelled my order and requested a refund which was meant to take 14 days, its been a month since my order and still no refund. No response from the customer service emails address, so I've started the legal route with a formal complaints letter. Avoid this company.”

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Posted 6 years ago

Quick Mobile Fix is rated 3.2 based on 6,835 reviews