Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,832 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,832 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 30th June 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The worst company I have ever dealt with bar none. Stay well clear.”

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Posted 5 years ago

“Excellent product as advertised and great service.”

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Posted 5 years ago

“We bought a iPad Air & paid for it 4 weeks ago today . It has arrived today ,I am pleased with it. But not the length of time it took ,or the customer service,we phoned twice on hold for 30 mins . So not impressed they said it would be dispatched the following day for delivery on Friday ,but on Friday an email arrived to say not for another week .then delayed a second time . So was not to impressed as I thought it would only be a matter of days,although the product is good ,the service was rubbish.”

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Posted 5 years ago

“Very happy, do you also fix phones?”

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Posted 5 years ago

“Rubbish service,bought an iphone 6,had a problem with signal so I sent it back a week ago,pretty sure I should have had it back by now,really poor service”

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Posted 5 years ago

“Good service, arrived on time, will definitely get my next used mobile from QUICK MOBILE FIX”

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Posted 5 years ago

“Ordered iPhone 8 on 27th march. Didn't show within 3 weeks so cancelled. Expected refund in 14 days. Today is 15th working day and still no refund. Customer services tells me there is a delay with the refund process and that the refund will clear by Friday this week. Also. Noticed on my order receipt that I only paid £2.00 VAT. i have reported to trading standards and had to write a letter to them and my back to get my money back. please AVOID”

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Posted 5 years ago

“Did what the said and kept me informed”

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Posted 5 years ago

“Received a faulty item Returned it the next day and I am still waiting for a replacement after 2 weeks”

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Posted 5 years ago

“I ordered a phone from this website, with the commitment it would be a 7 working day dispatch. I received an automated / impersonal email curtly telling me that my new dispatch date was over 2 weeks later than the dispatch date confirmed when I ordered. I responded to the email, to no response. I've sat in their telephone queue waiting to speak to an adviser and eventually had to give up, as I was listening to the music for an incredibly long time. Terrible service and unreliable!!”

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Posted 5 years ago

“Delivery took slightly longer than expected- although not longer than website states. So no problem. Only problem is phone I received has terrible battery life- only around half a day”

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Posted 5 years ago

“Great phone.very pleased with it. Little disappointed with communication with the company as to delivery”

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Posted 5 years ago

“Excellent product as good as new with brilliant service”

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Posted 5 years ago

“Scam stay far away”

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Posted 5 years ago

“Good service”

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Posted 5 years ago

“The speakers in the phone we bought are terrible. You have pestered me for a review 6 times, this one after the last you promised was the last. So review, 1 below very poor, shitty. Now stop bugging me!”

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Posted 5 years ago

“Late delivery no tracking number little customer communication”

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Posted 5 years ago

“Ordered a phone. Sent out overnight delivery. We set it up but it only worked using WiFi. I couldn’t make it receive calls or texts except iMessage when at home/connected to WiFi elsewhere. We took phone to Apple thinking it was a settings issue to be told it was faulty. Contacted QMF and they refused a refund as it had been 14 days (this was day 15) We went on holiday and sent phone back upon return. They agreed to a replacement phone.... it’s been over 2 weeks now and they will not tell me when they are giving me a replacement. They’ve taken my money and not provided the goods. It’s unacceptable. They lie and they need to be investigated by trading standards”

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Posted 5 years ago

“After a bit of twoing and frowing, quick Mobile fix came up good!”

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Posted 5 years ago

“I purchased a phone two weeks before going to visit my family in another country and was planning to give a phone as a present. However, they took 10 days to just tell me that they had some kind of error within their quality control and they’ll dispatch the phone in another 7 DAYS!! I asked for a refund and bought another phone. My refund is still not received, their customer service is terrible, the most unprofessional people to deal with.”

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Posted 5 years ago

Quick Mobile Fix is rated 3.2 based on 6,832 reviews