Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,835 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,835 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 11th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The phone that I've buyed came with a lot of problems with the speakers and the mic, I'm trying for almost a month to contact the customer service and looks like nobody wants to talk to me”

Helpful Report

Posted 7 years ago

Hello Jose, We are sorry to hear this, you spoke with a member of the team earlier today and we have advised you to return the phone under your warranty so we can resolve this matter for you Kind regards Quick Mobile Fix

Posted 7 years ago

“My phone has not arrived and it has gone over the time scale. The communication has been so poor it would be far me to label them as rude. I'm disgusted and I feel as though the reviews on the website aren't genuine.”

Helpful Report

Posted 7 years ago

hello, We ship orders within 5-7 working days. Today is the 6th working day and your order was dispatched, you will receive your order tomorrow. Kind regards Quick Mobile Fix

Posted 7 years ago

“Phone arrived within the time stated, I ordered good condition and it certainly is. very pleased with it and the service have now placed another order would reccommend”

Helpful Report

Posted 7 years ago

Hello Jeanette, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Avoid at all cost, we have been waiting for a refund for 30 days after cancelling an order.We will be reporting this company on watchdog soon.”

Helpful Report

Posted 7 years ago

“Phone was received in expected condition and within reasonable time”

Helpful Report

Posted 7 years ago

Hello Simon, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Quick delivery”

Helpful Report

Posted 7 years ago

Hello, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Great service friendly and helpful”

Helpful Report

Posted 7 years ago

Hello Deborah, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Dreadful service, would give 0 stars if I could. Sent my iPad mini to them for a charging port repair / replacement because their website says they have a 1-2 working day turn around time. They have had my iPad for 10 days and as far as I can tell they haven't even started working on it yet, every time I chase them they fob me off with, "sorry, it will be another 1-3 working days". A little research has revealed there are dozens of customers who have had to resort to the small claims court to get their money back, and that is just the small percentage who have taken the time to post about their experience. Me, I just want my iPad back, I need it to manage my small business, when I foolishly placed my trust in Quick Mobile Fix I never imagined I would have to work around its absence for over 2 weeks. Please don't make the same mistake, use another repair centre, give these Charlatans a wide berth.”

Helpful Report

Posted 7 years ago

Hello Teri, We do aim to repair within 48 hours, however, we can experience delays depending on the nature of the fault, however, we did keep you updated on your repair tracker. We do sincerely apologise for any inconvenience this may have caused, kind regards Quick Mobile Fix

Posted 7 years ago

“Ordered an Samsung s6 still not come ordered on Sunday”

Helpful Report

Posted 7 years ago

Good afternoon, Refurbished phones are dispatched 5-7 working days after payment is made, then delivered to you the next working day! You can track your order here > www.quickmobilefix.com/pages/repair-tracker. Please note, international orders may take longer. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Very happy, great quality and service”

Helpful Report

Posted 7 years ago

Good afternoon, Thank you for your review, we are so happy you are pleased with your order and our service! Kind regards, Quick Mobile Fix

Posted 7 years ago

“I have used Quick mobile fix three Times now and each time they have been spot on.”

Helpful Report

Posted 7 years ago

Hello Simon, Thank you for your review, we are so happy you are pleased with your order and our service! Kind regards, Quick Mobile Fix

Posted 7 years ago

“The phone would not work and has been sent back and I am still waiting for a replacent which is now over 10 days and I have asked for a better conditioned phone as vompensation”

Helpful Report

Posted 7 years ago

Hello Stephen, We are currently looking into this for you and will get back to you shortly. Kind regards, Quick Mobile Fix

Posted 7 years ago

“very good value”

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Posted 7 years ago

Hello David, Thank you for your review, we are so happy you are pleased with your order and our service! Kind regards, Quick Mobile Fix

Posted 7 years ago

“Phones arrived within the allotted time frame and both appear to work fine for a very reasonable price.”

Helpful Report

Posted 7 years ago

Hello Antony, Thank you for your review, we are so happy you are pleased with your order and our service! Kind regards, Quick Mobile Fix

Posted 7 years ago

“So far I am very pleased with my phone. Unfortunately, the carrier(APC) used presented a problem. The initial delivery date was unsuitable, but APC wouldn't let me change it so I had to let that one fail and then re-arrange. I am normally happy to collect from the local depot, but I live in Gloucester (hardly the back of beyond) and their nearest depot is Hereford, @30miles away! The next suitable date was @10 days later.”

Helpful Report

Posted 7 years ago

Hello, We are so glad you're pleased with your order, and we're sorry you couldn't change your order date. Kind regards, Quick Mobile Fix

Posted 7 years ago

“I ordered an iPhone 7 and was most impressed with the quality and condition of the phone! Delivery and communication was very quick. Would definitely recommend others to purchase”

Helpful Report

Posted 7 years ago

Hello Michael, Thank you for your review, we are so happy you are pleased with your order and our service! Kind regards, Quick Mobile Fix

Posted 7 years ago

“Overall the process was very good, but a little slow in paying after phone had been returned.”

Helpful Report

Posted 7 years ago

Good afternoon Stephen, Thank you for your review, and we have taken your feedback on-board. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Sent my Sons i5 which wasn’t charging the phone came back worked for 5 days and wouldn’t charge again but he got a new phone for his birthday so I let it go.My 6 month old i7 had a problem I sent it to Quick they charged me for diagnostic said I needed a new battery which I paid for.The phone came back and worked for a couple of days sent it back and they said the problem was the charging port so their diagnostic was wrong but I still had to pay for the battery. I took the phone to a reputable phone shop and they said the iPhone has been destroyed. I left the phone in with this company and as I stayed around I can confirm that the lad spent 2 hours on my phone and didn’t charge me because it couldn’t be fixed ( hats of to Uber phone) Quick final bill to wreck my phone if I hadn’t recalled it would have been £200 I had complained without response so I told them to send the phone back”

Helpful Report

Posted 7 years ago

Good morning Chris, I am so sorry to hear this. We are currently looking into this for you and will contact you with an update shortly. Kind regards, Quick Mobile Fix

Posted 7 years ago

“They've had my phone for 7 days now still nothing confirming delivery. Communication is rubbish. And I hope my phone comes as I've ordered it or will be reporting this company and have seen loads of reviews saying that not real apple battery's in phone and stuff so I would like to be guaranteed that mine is all legit please if I ever get it. Would maybe recommend depends on how my product comes and if everything is up to stand Ards.. my name is Manuel Claudino I ordered and iPhone 6”

Helpful Report

Posted 7 years ago

Good morning Manuel, I am so sorry to hear this. We are currently looking into this for you and will contact you with an update shortly. Kind regards, Quick Mobile Fix

Posted 7 years ago

“I'm really dissappointed with their service since I ordered a refurbished phone 10 days ago, the order was confirmed but the tracking number wasn't sent or the phone was dispatched. They don't answer my emails and I have no idea of what has happened to the phone or the money.”

Helpful Report

Posted 7 years ago

Good morning, I am so sorry to hear this. We are currently looking into this for you and will contact you with an update shortly. Kind regards, Quick Mobile Fix

Posted 7 years ago

Quick Mobile Fix is rated 3.2 based on 6,835 reviews