Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,835 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,835 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 11th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought the phone on Sunday. Delivered on Friday. Superb service.”

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Posted 7 years ago

Hi, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Good service excellent condition.”

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Posted 7 years ago

Hi Mary, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Competitive price and payment made quickly”

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Posted 7 years ago

Hi, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Fast, reliable completion”

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Posted 7 years ago

Good afternoon, Thank you so much for your review! Kind regards, Quick Mobile Fix

Posted 7 years ago

“Phone was like new as described shame about the delivery time maybe offer a next day other than that excellent service.”

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Posted 7 years ago

Good afternoon Mark, Thank you so much for your review! Kind regards, Quick Mobile Fix

Posted 7 years ago

“Super easy”

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Posted 7 years ago

Good afternoon, Thank you so much for your review! Kind regards, Quick Mobile Fix

Posted 7 years ago

“Very easy website to use and get an offer figure. Packed up item using the pre-paid label and even this is fully traceable. Notifications then came through confirming the receipt and the price, after inspection. My account was credited within three days, as promised. Absolutely brilliant service and I’d definitely recommend .”

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Posted 7 years ago

Good afternoon White, Thank you so much for your review! Kind regards, Quick Mobile Fix

Posted 7 years ago

“The service provided by Quick Mobile was as the majority reviews state. Pleased to have been a customer.”

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Posted 7 years ago

Good afternoon Rich, Thank you so much for your review! Kind regards, Quick Mobile Fix

Posted 7 years ago

“Approved funds to be deposited three weeks ago but still nothing in my bank account. Awful experience. Plus you claim my phone was damaged when it was in perfect working order.”

Helpful Report

Posted 7 years ago

Hi Clifton, The condition of the phone is different to what you booked in this is why there was a reduced offer if you were unhappy with this you could have rejected the offer, however, you accepted the offer and the funds were processed. Kind Regards, Quick Mobile Fix.

Posted 7 years ago

“great quality”

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Posted 7 years ago

Hi, Thank you for your review, we are so happy you are pleased with your order. Kind regards, Quick Mobile Fix

Posted 7 years ago

“AWFUL!! DO NOT USE!!! Absolutley appauling service. Repeatedly extending delivery date. I changed my order colour to one they said was in stock to get delivery quicker over a week ago and still waiting. They ignore emails and calls. When they do respond to emails they are rude, unhelpful and LIES!!!”

Helpful Report

Posted 7 years ago

Hi, Sorry to hear about this. Your order was investigated and order was dispatched. We apologise for the delay and the inconvenience caused. Your feedback has been taken on board. Kind Regards, Quick Mobile Fix.

Posted 7 years ago

“Sold my iPhone with these guys, gave me the best offer and was a really quick professional service. Free post envelope, update as soon as it arrived, quick offer and quick payment. Only issues was the offer was lowered than I think deserved, but still good money overall and I suppose you need to expect they will take advantage a little. Would use again”

Helpful Report

Posted 7 years ago

Hi, The condition of the phone is different to what you booked in this is why there was a reduced offer. However, we are happy you are pleased with our service. Kind Regards, Quick Mobile Fix

Posted 7 years ago

“Absolutely dreadful. Have contacted Trading Standards.”

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Posted 7 years ago

Hi, We are sorry you are unhappy with the service. We would be interested why you were not 100% satisfied. If you could take the time to email in with your comments that would be much appreciated. Kind Regards Quick Mobile Fix

Posted 7 years ago

“Had 5 phones all excellent x”

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Posted 7 years ago

Good afternoon Robert, Thank you so much for your review! Kind regards, Quick Mobile Fix

Posted 7 years ago

“Really wish I’d read the reviews prior to purchasing from this website. Ordered and paid for an iPhone 6, website promised it would take 5-7 working days, if not quicker. Very long story short; phone didn’t arrive in time, they ignore email requests, don’t ever answer their phone and make the refund process painfully difficult. Ordered my phone 4th of June, sent it back beg of July (I went and bought another one as needed it for travelling and no sign of phone arriving on time) and now it’s the 23rd of July and still no sign of a refund. Ridiculously poor customer service, worth paying a little bit extra and buying a second hand phone at a shop you trust!”

Helpful Report

Posted 7 years ago

Hi, We are sorry to hear you are not happy with our service. Your device was dispatched on the 7th working day. We apologise for the delay and inconvenience with your refund. This will be flagged with the finance manager to process. Kind Regards, Quick Mobile Fix.

Posted 7 years ago

“So easy and simple way to sell my old phone, fast transaction! Would highly recommend.”

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Posted 7 years ago

Good afternoon, Thank you so much for your review! Kind regards, Quick Mobile Fix

Posted 7 years ago

“Overall a really bad experience. Ordered what was described a pristine phone at the start of June and after 3 weeks was told that there was a delay due to a quality control issue. 2 weeks later a phone did arrive, however, it was totally inoperable. The phone was sent back immediately and 3 weeks later no sign of the refund appearing in my account. I think quick fix mobile need to familiarise themselves with the consumer rights act of 2015”

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Posted 7 years ago

Hi Jason, We do aim to dispatch within 5-7 working days although delays can occur to quality control checks. We apologise for this delay and the fault with your phone. Your refund was flagged with our finance manager and has been paid. We apologise for the inconvenience this has caused you. Kind Regards, Quick Mobile Fix.

Posted 7 years ago

“I am very happy with my order and I will definitely purchase from this website again. Thank you so much!! Id: 178086”

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Posted 7 years ago

Good afternoon, Thank you so much for your review, we look forward to seeing you again! customersupport@quickmobilefix.com

Posted 7 years ago

“Im living in Ireland and Ordered an iphone 6s anc charger on the 17th of July received an email this morning(21st of july) saying the order has been shipped.Just waiting for it to come in i will update when i get news”

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Posted 7 years ago

Hi Anu, We aim to dispatch devices within 10 working days and your order was dispatched in 4 working days. We would be interested why you were not 100% satisfied. If you could take the time to email in with your comments that would be much appreciated. Kind Regards Quick Mobile Fix

Posted 7 years ago

“Prompt payment received.”

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Posted 7 years ago

Good afternoon Steer, Thank you so much for your review! Kind regards, Quick Mobile Fix

Posted 7 years ago

Quick Mobile Fix is rated 3.2 based on 6,835 reviews