Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,835 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,835 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Email:

customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 11th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service as described”

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Posted 7 years ago

Good afternoon, Thank you so much for your review! Kind regards, Quick Mobile Fix

Posted 7 years ago

“Quick quote, quick agreement, quick payment and as stated. Amazing - would def recommend and use again. Thanks”

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Posted 7 years ago

Good afternoon, Thank you so much for your review! Kind regards, Quick Mobile Fix

Posted 7 years ago

“Very responsive and helpful, ensured present delivered on time”

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Posted 7 years ago

Hello Helena, Thank you so much for your review! Kind regards, Quick Mobile Fix

Posted 7 years ago

“Placed an order which remains unfulfilled after 11 days, tried many times to contact customer service. Phone is engaged all the time, email responses have at least a 12 hours delay. I have asked twice now for my order to be cancelled and refunded only to be asked "are you sure?" !? I cannot stress enough you really do roll the dice buying from this company. If you are one of the lucky ones your order will go through fine which probably accounts for all of the positive responses however, if you hit a problem you will struggle to speak to anyone and spend a great deal of time by email trying to get your issue resolved. My advise (which I need to listen to next time)! Buy through another supplier with proper customer care and no quibble refunds when you are truly inconvenienced. Its not worth the stress and anxiety when you are spending hundreds of pounds. Update 23/06: Order eventually cancelled 21/06/2018 only to be told refund will take 10 - 14 days. Staggering how long it takes given that when I ordered my new phone the money was taken immediately. Assuming the refund is ever received the whole transaction will have spanned 26 - 30 days. Do you really need that in your life? Update 20/07/2018. I still haven't received my refund promised on 21/6/2018 (a full 23 days later). I'm now pursuing claims through 'Chargeback, or a 'Section 75 claim'. Honestly don't waste your time with this company. Wish me luck.”

Helpful Report

Posted 7 years ago

Hi, Please accept our sincere apologies for any inconvenience caused. We are sorry about the issue with your dispatch and the miscommunication. I can see that a member of the team has contacted you to resolve this issue. Kind Regards, Quick Mobile Fix

Posted 7 years ago

“Quick mobile fix are an appalling Company to buy a phone from. Their customer service is non existent. You cannot contact them by any means other than email; don’t bother with the “customer support” phone number you will not get through to anyone. Their response to emails can be quick but irrelevant and unhelpful. As far as I can see they are sent to simply waste time. It is possible that this is done to give them further time to find a mobile that matches what you have already given them money for as they clearly do not have one, but maybe it is simply to hold on to your money for as long as possible before they are forced to return it. They have sent me the wrong phone (iphone6s ordered Samsung S7 delivered). Don’t know how to return this or how to recover the cost from them. My advice would be to save yourself a lot of grief and avoid having anything to do with them.”

Helpful Report

Posted 7 years ago

Hi Stuart, We are sorry about the miscommunication and that you were sent the wrong device. I can see that we have now been in contact with you to resolve this issue. We apologise for any inconvenience this has caused you. Kind Regards, Quick Mobile Fix.

Posted 7 years ago

“Very good service. The phone was as described”

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Posted 7 years ago

Good afternoon, Thank you so much for your review! Kind regards, Quick Mobile Fix

Posted 7 years ago

“first class service”

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Posted 7 years ago

Hello Stevens, Thank you so much for your review! Kind regards, Quick Mobile Fix

Posted 7 years ago

“A very speedy and an all round great service with brilliant pricing”

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Posted 7 years ago

Hello Bill Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“I purchased a re furbished phone and am very pleased with it. It looks new as there were no marks or scratches on it. I had problems putting my music on it and got in touch with Quick Mobile Fix who were very helpful in telling me what to do. I have no hesitation in recommending them.”

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Posted 7 years ago

Hello Sheila Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Very good service. Money on accou t within 5 days. Top price paid”

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Posted 7 years ago

Hello Marcin Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“😁”

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Posted 7 years ago

Hello Burton, Thank you for taking the time in rating our services. Kind regards Quick Mobile Fix

Posted 7 years ago

“Very professional and quick service.”

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Posted 7 years ago

Hello Battersby Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Efficient, Easy, Phone arrived in the expected time but would be better if phone came with charger and headphones as no headphones I have bought seem to work with it”

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Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Great service”

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Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Really quick and easy service and I received the original quote I was given. Very happy with it overall!”

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Posted 7 years ago

Hello Mark, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Amazing service. Have recommended to friends.”

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Posted 7 years ago

Hello Johnston, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Money delivered into account as promised very quickly! Would happily use again!”

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Posted 7 years ago

Hello Williams, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Very easy process to go through, they kept to their original offer and they paid within their estimated 3-5 working days, can't complain at all!”

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Posted 7 years ago

Hi, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Please don't use this site....promised me a decent price....after they "examined" my phones they offered me half of what they originally offered. If i had the time, I would have asked for them back and used another site.”

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Posted 7 years ago

Good Afternoon Rao, The condition of the phone is different to what you booked in this is why there was a reduced offer if you were unhappy with this you could have rejected the offer, however, you accepted the offer and the funds have now been processed. Kind Regards, Quick Mobile Fix.

Posted 7 years ago

“Service was good and efficient I was happy selling my phone to this company 100% safe and original and offered the best price online”

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Posted 7 years ago

Good Afternoon Baldwin, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

Quick Mobile Fix is rated 3.2 based on 6,835 reviews