Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,835 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,835 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

customersupport@quickmobilefix.com

Write Your review

Tell us how Quick Mobile Fix made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Quick Mobile Fix 5 star review on 11th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent”

Helpful Report

Posted 7 years ago

Hello Jane, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Really good quality phones at a great price. Very impressed with the service. You must note phones take a week to arrive but worth the wait. I’ve been a customer of quick mobile fix for over 3 years and have bought 3 good phones from them.”

Helpful Report

Posted 7 years ago

Hello Amy, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“I have already done this for you”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Phone arrived quickly and in excellent condition very pleased with my purchase. Will shop there again in the future”

Helpful Report

Posted 7 years ago

Hello Cheryl, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“they never answer calls and always a delay in response. Phone stopped working after a week of purshase. Rude guy when turned up to complain”

Helpful Report

Posted 7 years ago

Hello Abdul, Our phone lines can get busy, however, you can always email on customersupport@quickmobilefix.com. We have received your item back under warranty 2 days ago and we will be in contact with you soon with an update. Kind regards Quick Mobile Fix

Posted 7 years ago

“Ripped me off for my phone I sold you no more”

Helpful Report

Posted 7 years ago

Hello, The condition of the phone is different to what you booked in this is why there was a reduced offer. You accepted the offer and the funds have now been processed within our 3-5 days timescale if you were unhappy with the offer you could have rejected this and we would have returned your item. We apologize for any inconvenience this may have caused. Kind Regards, Quick Mobile Fix

Posted 7 years ago

“Great quick service. Kept me updated as to where my parcel was and when it was expected to be delivered. Very pleased!”

Helpful Report

Posted 7 years ago

Hello Celyn, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“I ordered a saphire black samsung s6 and waited 3 weeks to hear that they would not be dispatching the phone that I ordered rather they would be sending a gold s6.I am absolutely apauled and would not recommend Quick mobile fix to anyone.”

Helpful Report

Posted 7 years ago

Hello Sulaiman, We are very sorry that there was a delay in dispatching your order. Although we generally ship orders within 5-7 working days, delays can occur due to the quality control checks, however, we do send an email to customers if they have been affected by any delays. We have since emailed you with your tracking number for your order. We apologize for any inconvenience this may have caused Kind regards Quick Mobile Fix

Posted 7 years ago

“Terrible service, they have had my phone which I sold to them for over two weeks and I still haven’t received payment. The phone line is constantly engaged and when I email I keep being told it’s being passed to the ‘recycling manager’. Please don’t use this service, if something is to good to be true cost wise it usually is!”

Helpful Report

Posted 7 years ago

Hello Hannah We are sorry to hear the issue you are experiencing. You have spoken with a member of the team who has now resolved the matter. We apologize for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 7 years ago

“No dispatch notice within 10 working days. Responded to first email telling me I was still within the 10 working day period, which had actually already expired - now 17 days, no further response and telephone permanently engaged...”

Helpful Report

Posted 7 years ago

Hello, We are very sorry that there was a delay in dispatching your order. Although we generally ship orders within 5-7 working days, delays can occur due to the quality control checks, however, we do send an email to customers if they have been affected by any delays. We will email you soon with your tracking number for your order. We apologize for any inconvenience this may have caused Kind regards Quick Mobile Fix

Posted 7 years ago

“Terrible customer service. Phone line is constantly kept engaged to avoid dealing with customers calling to find out what is happening with their order. I purchased a refurbished phone and was quoted in the email 5-7 working days for dispatch. After reaching the 7th working day I emailed to find out the status of the order and was told 10 days before dispatch which clearly contradicts the previous email. Enquired again yesterday and was told "I am very sorry for the inconvenience caused due to the slight delay however I can confirm that I have now placed your order on our priority list. This means that yours will be one of the first to be shipped. If you have not heard from us within the next 24 hours, please contact us as you have today so we can chase it up for you." 24 hours later still nothing. Ridiculous company avoid at all costs. They clearly have nothing in stock and are having items shipped from abroad which is very bad practice. The 5 star reviews must be fakes from friends and family of the team. This will be taken up further.”

Helpful Report

Posted 7 years ago

Hello Andrew, We are sorry to hear about the delay with your dispatch and the miscommunication you have received. Please check your email address as a member of our team is currently investigating this order to expedite it for you. Kind Regards, Quick Mobile Fix.

Posted 7 years ago

“Very happy with the product I received. Still in great condition and bettery life is very good. thanks for speedy delivery.”

Helpful Report

Posted 7 years ago

Hello Alexia, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“The phone ordered was received within timescale given and is working well, in good condition and very competitively priced. Happy customer.”

Helpful Report

Posted 7 years ago

Hello Angela, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Couldn’t fault. Regular updates & quick payment”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Ordered phone 2 weeks ago, cannot get reply via phone or Email! Avoid!”

Helpful Report

Posted 7 years ago

Hello Matthew, In the last 2 hours, you have sent 4 emails. We respond to emails within 24 hours, however, a member of the team will contact you back shortly. Kind regards Quick Mobile Fix

Posted 7 years ago

“I recently sold my phone to Quick Mobile Fix. The price they offered me was considerably higher than any other company. I was told I would receive payment in one day but this took closer to a week.”

Helpful Report

Posted 7 years ago

Hello Victoria Thank you for taking the time to leave a review. your feedback is much appreciated. Kind regards Quick Mobile Fix

Posted 7 years ago

“Joke of a company. Sent them my phone, decided to reject their offer. Then they lost my phone and made me go back and forth for months trying to get an answer from them. In the end they only gave me my original offer. Save your time and go else where! Not worth the stress.”

Helpful Report

Posted 7 years ago

Hello, We are sorry to hear you were not happy with the offer. unfortunately, your phone was lost during transit on the way back to you, however, we paid you the full amount that was originally booked in for Kind regards Quick Mobile Fix

Posted 7 years ago

“I ordered my iPhone 6 Plus on 2nd July had no updates to tell me it would be delayed and I’m still waiting for a delivery date not happy.”

Helpful Report

Posted 7 years ago

Hello Kerry, We are sorry to hear this, however, we emailed you earlier today with your tracking number as your order will be collected from the courier today and delivered tomorrow. Kind regards Quick mobile Fix

Posted 7 years ago

“Problems with battery holding charge. Remedies suggested do not work. Need solutions now!”

Helpful Report

Posted 7 years ago

Hello John, We are sorry to hear you are having problems with your order. Please do get in contact via email and a member of the team will assist you further, Kind regards Quick Mobile Fix

Posted 7 years ago

“product I wanted in good condition and at a great price”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

Quick Mobile Fix is rated 3.2 based on 6,835 reviews