Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,835 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,835 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 11th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good, processed my order quickly and paid a good price for my old phone”

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Posted 7 years ago

Good Afternoon, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Great quick and efficient service when selling an iPhone.”

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Posted 7 years ago

Hi Jane, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“AVOID AT ALL COSTS First the good news - I have finally got a refund from this awful company. However this is only because I constantly quoted the rights that we as customers have under the Consumer Rights Act 2015 and threatened to take further action. So please do not give up! My story is the same as others: I missed the bad reviews and ordered a refurbished iPhone, which turned up very late after lots of chasing. (And yes - their phone line is constantly engaged, a clear warning sign). When it did turn up it looked good - but was clearly faulty within a couple of hours of use. The phone was then returned - followed by the usual evasive tactics that others have reported. So if you really must use them: 1. Pay with a credit card - you'll be covered under Section 75 of the Consumer Credit Act 2. If you have to return something use tracked delivery - you'll have proof of when your return was received 3. Be clear on your rights - they must pay a refund by law if the goods are faulty 4. Stick to your guns - tell them when you require the refund to be paid by and don't budge. They will try all sorts of tactics to delay/avoid refunding your money. Good luck - but better still AVOID AT ALL COSTS!!”

Helpful Report

Posted 7 years ago

Hello Jeremy, We are sorry to hear you were experiencing a fault with your order. Your request for the order to be returned and refunded which has now been processed. Your feedback has been taken on board and we apologise for any inconvenience this may have caused. Kind Regards Quick Mobile Fix

Posted 7 years ago

“After some confusion on my part - as I am not ‘tech-y’, I was very happy with my service. Thank you.”

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Posted 7 years ago

Hello Marie, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Yeah the phone was alright”

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Posted 7 years ago

Hello Oliver Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Waited 14 days to receive mobile phone. Received and broken screen. Customer services update was "please bare with us". Then wanted me to send photos of packaging which I did to show all in tact. No response. Playing games and this is a complete mickey mouse setup of a company. Don't get drawn in. You can't even call them as they phone is engaged all day long. Will be reporting this to Office of Fair Trading.”

Helpful Report

Posted 7 years ago

Hello Anoop, We are sorry to hear you are having a problem with your order, you spoke with a member of the customer service team yesterday and they have assisted you in resolving the matter ASAP. Apologies for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 7 years ago

“Reduced offer due to power port. Took full quotes time for money to appear. Very easy to use and would use again.”

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Posted 7 years ago

Hello James Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Still waiting for a phone purchased at the end of June. My son's birthday present that has been and gone. Yes, you reply to emails but you ignore the content of the email and are always very sorry for the delay! You promise the phone will be dispatching in the next 1 - 3 days and that my order is a priority order? You never answer your phone and your live chat is never working?? I can't aford to be £339 out of pocket and requested a refund to which you replied - "Your phone wil be dispatching in 1 - 3 working days" We are now at the end of another week, still no phone? Have gone to PayPal for resolution.”

Helpful Report

Posted 7 years ago

Hello Tamsin, We are very sorry to hear that there was a delay in dispatching your order. Although we generally ship orders within 5-7 working days, delays can occur due to the quality control checks, however, we do send an email to customers if they have been affected by any delays. Your order has been dispatched and will arrive with you soon. Kind regards Quick Mobile Fix

Posted 7 years ago

“Provided the incorrect model, failed to replace the incorrect phone, have not offered any form of explanation or refund. Appalling customer service. Will report to Trading standards.”

Helpful Report

Posted 7 years ago

Hello Keith, We are sorry for the phone you had received this was due to a picking and packing error. We have received your phone back and we are processing your order. We do sincerely apologise for any inconvenience this may have caused Kind regards Quick Mobile Fix

Posted 7 years ago

“Ordered an I phone 6. Arrived in good time and item was good, no damage.”

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Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Reluctant to use Quick Fix Mobile given some of the reviews. I received my phone (maybe with a longer wait than I had hoped), but for a bargain price and adequate customer service the transaction was good. I don't really know what people are expecting, given the excellent price for high quality phone's they cannot in reality be faulted. I would use them again.”

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Posted 7 years ago

Hello Simon, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Offer made and paid swiftly, no fuss.”

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Posted 7 years ago

Hello Ian, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Amazing. The postage took 1 day!!! That was so quick as I have heard reviews on it taking longer.... The phone is In great condition and works perfectly. I will buy again from here. Thank you very much!!!”

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Posted 7 years ago

Hello Charlie Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Great service, great value”

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Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Can’t fault the phone, brilliant price. Just communication was a bit hit and miss saying that the phone was to arrive within seven days not including the day I placed the order and it did arrive on the seventh day”

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Posted 7 years ago

Hello Sean, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“a mobile phone wallet”

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Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Awful... I was sent a mobile that would not even turn on. Then have to wait a week to get it fixed! Instead of being able to send me another mobile while they fix it. Now waiting over 24hrs to find out when they will refund my money. In total I received the mobile on 3rd July and now 15 days later still have no mobile & no assurances of when I will receive a refund. I get more emails from them asking for reviews than any useful information....”

Helpful Report

Posted 7 years ago

Hello, We are sorry to hear you were having a problem with your order. We have received your order back and correspondence to confirm you would like a refund. Once we have processed and checked your phone we will do this. Kind regards Quick Mobile Fix

Posted 7 years ago

“Brilliant”

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Posted 7 years ago

Hello Kelly, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Phone arrived in perfect working order and Im planning on buying another for my partner”

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Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Good Service better than excepted”

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Posted 7 years ago

Hello Karen, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

Quick Mobile Fix is rated 3.2 based on 6,835 reviews