Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,835 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,835 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 11th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and fantastic quality phone”

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Posted 7 years ago

Hi, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Excellent service all round”

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Posted 7 years ago

Hi, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Prompt service and quoted good price”

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Posted 7 years ago

Hi, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“All round great experience”

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Posted 7 years ago

Hi Brendan, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

Hi Brendan, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Good service”

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Posted 7 years ago

Hi John, Thank you for your review, we are so happy you are pleased with our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“excellent service quick & good phone very pleased with their service”

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Posted 7 years ago

Hi Garry, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“My phone came so quick and it's in excellent condition I'm thrilled 😀”

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Posted 7 years ago

Hi Rachel, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Sadly all the 1* reviews are correct. Quickmobilefix have had my phone (that’s under warranty) since the end of May, every time it’s returned it still has a fault & had to be returned straight back to them. The last email I received was on 16th July advising that it will be ready on the 18th July, since them I have heard nothing! I have emailed many times & like so many others tried to call. I have now resorted to taking legal advice and been advised that a small claims court would be required. To all you customers who have not yet had an issue with your refurbished phone, I hope that you don’t get one because this company are truly horrendous.”

Helpful Report

Posted 7 years ago

Hi Vicky, We are sorry to hear about the fault with your phone. Please check your email as we have emailed you with an update. We apologise for any inconvenience caused. Kind Regards, Quick Mobile Fix

Posted 7 years ago

“All aspects of contact were really good, response to emails and actually delivery, even being able to track the delivery. 5 star service would definitely use again”

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Posted 7 years ago

Hi Yvonne, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“I bought an IPad from yourselves but returned it as was faulty and eventually received a refund (waited approx 4weeks for refund) but ordered another one and so far all is good.”

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Posted 7 years ago

Hi Sonia, We are sorry to hear about the initial fault with your device. Your feedback has been taken on board. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Quick and simple service.... highly recommend”

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Posted 7 years ago

Hi Stansfield, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“I bought iPhone 7. After 1 week the screen was virtually unusable. Took it to Apple who informed me an unofficial screen had been used and hence the problem. Returned to company who promised a 1week turn around. After 1 week I’d heard nothing so asked them the status of the repair. They’d forgotten they’d received it and assured me they’d start it soon and should take 2-4 working days, not including the postage time. All in I was without my phone for 3 weeks (few days to send and few more days to receive). They DON’T use offial parts but my screen works ALMOST as it should. 1-2 days after getting my phone back and people complained that when talking to me on said phone I was too quiet to be heard. Turns out now there’s a problem with the microphone. Can I afford to be without my phone for another 3 weeks? They also DON’T do refunds after a few weeks. They’d probably go bust if they did. The company address is easy to find and I’m EXTREMELY surprised customers haven’t turned up in person to remove goods to be compensated.”

Helpful Report

Posted 7 years ago

“********** UPDATE 24/7/18 ID 172684********* WHERE IS MY MONEY ? Email finally received cancelling order received 5/7/18, stating that refund would be 10 - 14 days. I have been more than patient. Today is working day 14 and still no refund received. I expect my refund in my bank account by close of business today. You took the payment on 18/6/18 and kept informing me that the phone would be dispatched, never was, kept asking for more time and I gave up and cancelled order. I have not had the pleasure of dealing with a company like yourselves and once this refund is processed will be so glad not to again. DO NOT USE THIS COMPANY ************* ID 172684 - 3/7/18 - I am still awaiting response to my emails, questions unanswered, still no phone and can't get through to speak to a person”

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Posted 7 years ago

“Really impressed with my phone and this company but the delivery took longer than expected”

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Posted 7 years ago

Hi Liz, Hi, Thank you for your review, we are so happy you are pleased with your order and it was dispatched in the time we advise. Kind regards, Quick Mobile Fix

Posted 7 years ago

“I recently purchased a refurbished phone from Quick Mobile Fix. The whole process from initial order through to arrival at my home was easy and efficient. I was kept up to date on all aspects of my phone. Even the tracking of my phone during transit. The phone was well packed and in remarkable condition. I am very impressed with the whole outfit. A big thanks to all concerned at Quick Mobile Fix.”

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Posted 7 years ago

Hi Michael, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Product arrived as described in good time”

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Posted 7 years ago

Hi Philip, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Really pleased with product and service. My only frustration was there was no confirmation of delivery timescale or expected delivery dates during the basket / check out process and I couldn't find any information on delivery timescales until I'd paid in full. I had ordered for my daughters birthday, but it was late, 7 working days for delivery and I was unable to expedite which I would have done if given the option.”

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Posted 7 years ago

Hi, Thank you for your review, we are happy you are pleased with your order, your feedback about delivery time has been taken on board. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Don't use these people. They say they give you the best price but when you send the phone they offer half. They offered £79 for my iPhone, when they received it they gave me £44. They claimed it was in poor condition. My phone was immaculate. Had never been out it's case and did not have one scratch on the screen. They do this knowing mist people can't be bothered with the hassle of returning the phone and accept the low offer just as I did. I wish I hadn't now. Avoid at all cost.”

Helpful Report

Posted 7 years ago

Hi Paul, The condition of the phone is different to what you booked in this is why there was a reduced offer, if you were unhappy with this you could have rejected the offer and we would have sent the phone back to you free of charge. However, you accepted the offer and the funds have now been processed. Kind Regards, Quick Mobile Fix.

Posted 7 years ago

“I would I liked more money for my device because I went somewhere else and the ended giving me 3x what you offerd me so that's why I giving you a poor rate”

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Posted 7 years ago

Hi Harry, The condition of the phone is different to what you booked in this is why there was a reduced offer if you were unhappy with this you could have rejected the offer, however, you accepted the offer and the funds have now been processed. Kind Regards, Quick Mobile Fix.

Posted 7 years ago

“Really quick and simple Great price for my phone”

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Posted 7 years ago

Hi Riley, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

Quick Mobile Fix is rated 3.2 based on 6,835 reviews