Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,835 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,835 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Email:

customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 11th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a refurbished iPhone X on Quick Mobile on the 6th of October to replace a phone which was on its last legs. I was ok with the 10 day dispatch date as my current phone was still useable, I then received an email saying the phone would be another 5 working days. At the end of the 15 day period my current phone died but still nothing from QMF, I tried ringing and no answer and eventually after 2 days got an email reply offering me a different colour, I agreed but only if the phone was to be dispatched that day, 3 days later and nothing so I had to cancel my order and buy elsewhere. The refund was initially meant to be in my bank account in 10-14 working days, at the end of the 14 working days there was nothing so I rang to be told that the card gateway was down and they would bank transfer me the money in 5 working days, yet again there was nothing at the end of these days. I rang yet again to find out what was going on and was informed that no refunds were being processed until the 6th of December. After threatening the company with legal action if I did not have the money in my bank account by this date I was told by the woman on the phone that 'sometimes things just don't go your way in life' and that I should get over it. I am currently left feeling like I have had £600 stolen from me and wondering why I wasn't informed initially of the inability to process refunds. WILL I EVER GET MY MONEY BACK??”

Helpful Report

Posted 7 years ago

Hello, We are sorry you are experiencing a problem. A member of the team will be in contact with you very soon regarding an update. We apologise for any inconvenience this may have caused. Kind Regards Quick Mobile Fix

Posted 7 years ago

“Great Value, fast delivery”

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Posted 7 years ago

Hello Mark Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Amazing”

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Posted 7 years ago

Hello Zakariyah Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Properly described and received exactly what was promised. Works perfectly. Thank you.”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Ordered charger, came super quick, very satisfied 👍🏻”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Excellent. Like new and not a mark on cover or screen. Value for money. Be aware, yo will need old style charging cable.”

Helpful Report

Posted 7 years ago

Hello John, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Easy purchase, more than happy with item”

Helpful Report

Posted 7 years ago

Hello Lisa Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Delighted with my purchase quick mobile fix gets 5 stars”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“It took over 2 weeks to get my iPhone 5s, and even then I had to email them after 2 weeks to ask when it would be dispatched. It should take 3-5 days”

Helpful Report

Posted 7 years ago

Hello, As we state on the website, we dispatch orders within 10 working days. Your order was dispatched on the 10th working day. Your feedback has been taken on board. Kind regards Quick Mobile Fix

Posted 7 years ago

“Have bought two refurbished iPhones from here now, and will probably return to buy more when needed. Although their prices aren’t the cheapest the phones I bought were much better than one from a competitor. The only reason they don’t get 5 stars is because you have to wait 2 weeks to get the phones you order.”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“I ordered a second-hand phone from this company and £440 was immediately taken from my credit card. The phone didn't arrive within two weeks and they said it would be another two weeks. It still didn't arrive so I asked for a refund. they agreed to the refund but 6 weeks later I still haven't received it. I wish I had never heard of this company!”

Helpful Report

Posted 7 years ago

Hello David, We are sorry you are experiencing a problem with your order. A member of the team will be in contact with you very soon regarding an update. We apologise for any inconvenience this may have caused. Kind Regards Quick Mobile Fix

Posted 7 years ago

“A factory reconditioned Galaxy 7 was purchased for my wife as an upgrade. It arrived very promptly and was in very good condition. A very good service.”

Helpful Report

Posted 7 years ago

Hello Colin Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“The phone I bought is excellent and price was too - had to wait over a week for delivery but that's made clear when you order. Very happy customer!”

Helpful Report

Posted 7 years ago

Hello Mrs Smith Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Quick service. As good as new i.phone at a keen price. Want follow up so I feel they are interested in having satisfied customers. Would be happy to reccommend them to any one. Thank you all.”

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Posted 7 years ago

Hello Arhur Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Very quick and satisfied with the product and delivery”

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Posted 7 years ago

Hello Jeanette Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Absolutely brilliant service”

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Posted 7 years ago

Hello Gareth Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Order a iphone.. didnt come and then i cancelled my order ... but yet after 6 emails saying i wanted my order cancelled.. didnt listen got email to tell me it was being dispatched.. not happy!”

Helpful Report

Posted 7 years ago

Hello Lisa, We are sorry to hear this, however, looking into your order you requested a cancellation which has been processed and we are currently processing a refund for your order. If you have any questions or inquiries please contact us Kind regards Quick Mobile Fix

Posted 7 years ago

“Product came in great condition in fact was better than I expected, my only issue was with the delivery company but even that didn’t alter my opinion if quick mobile fix, would definitely recommend them”

Helpful Report

Posted 7 years ago

Hello Deborah Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Mobile phone was delivered a few days after ordering it. It is in excellent condition, and has worked well since. No problems.”

Helpful Report

Posted 7 years ago

Hello Peter Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“I cancelled my order 20 working days ago and was told the refund would be processed between 10-14 days. Still no refund despite repeated emails. No one answers the phone so unable to speak with anyone. DO NOT USE THIS COMPANY.”

Helpful Report

Posted 7 years ago

Hello Robbie, Unfortunately, your order was dispatched out before we could cancel your order, once we receive your item back we will issue a refund. Kind regards Quick Mobile Fix

Posted 7 years ago

Quick Mobile Fix is rated 3.2 based on 6,835 reviews