Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,835 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,835 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 11th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a Samsung S6 on 14/11. Was told it would be dispatched by 28/11. Still nothing. No answer on the number provided, web chat is a massive joke! All I keep getting told is "should be" another 3-5 working days. Have now raised a dispute with my bank as looking at previous reviews I'll be waiting forever!!!”

Helpful Report

Posted 7 years ago

Hello Sophia, We are sorry to hear this, looking into your order we see your order was delivered yesterday as advised by the customer service manager. Your feedback has been taken on board. Kind regards Quick Mobile Fix

Posted 7 years ago

“Great”

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Posted 7 years ago

Hello Karl Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Good quality refurbished iphones”

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Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“The Iphone 6s plus I ordered came in good time.I was quite pleased with the whole process of ordering and particular of how they informed me with details of delivery by text.”

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Posted 7 years ago

Hello Vina Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Very quick efficient service. Item as described”

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Posted 7 years ago

Hello Malcolm Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Excellent”

Helpful Report

Posted 7 years ago

Hello Wayne, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“delivered in said time. product is faultless like new”

Helpful Report

Posted 7 years ago

Hello Manmohan Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Quick Mobile Fix came recommended by a friend. The whole process was quick, easy and efficient.... apart from the delivery service who tried to deliver twice when we were out and then insisted we came and collected the phone instead of re-arranging delivery.”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Dreadful - avoid at all costs. Still waiting for refund from 10th October - I had cancelled the order after it became obvious I wouldn't get the phone for when I needed it (2 weeks after order). Keep ringing, no answer. Keep sending messages, get rubbish answers. Latest one is that they have changed payment providers so they don't have my credit card details & I need to give them my bank account details! Avoid like the plague!”

Helpful Report

Posted 7 years ago

Hello, We are sorry you are experiencing a problem with your order. We have received your email and a member of the team will be in contact with you very soon Kind Regards Quick Mobile Fix

Posted 7 years ago

“Customer services is none existent. I had conformation that they had received my return of a faulty mobile that they sent out, and three months on I am still wanting for a refund! I will avoid in the future!”

Helpful Report

Posted 7 years ago

Hello, We are sorry to hear this, however, upon looking at your order the refund has been completed on 05/12/2018 so you should have received the funds in your account. Kind regards Quick Mobile Fix

Posted 7 years ago

“Refurbed phone I bought was faulty. Sent back for repair (fairly easy), same problem after getting it back. Tried to contact them (STILL trying!!) to change for another phone. No one reads emails properly, send stock responses back. Customer service number has no one attending it so never answers. Promised to have someone call me at discussed time but no one did. Then got onto live chat and asked manager to call. Was going to straight away but never did. Now I just want to return it but not sure how I can even do that. Terrible customer service. Look elsewhere. UPDATE: took phone to the iPhone store and it’s been mashed together with different parts. Likely why it doesn’t connect in tube stations and functionality is so poor. Avoid this company”

Helpful Report

Posted 7 years ago

Hello Theresa, We are sorry to hear this, a member of management will be in contact with you soon to discuss your order. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 7 years ago

“I have bought 2 excellent products from Quick Mobile Fix. Very good, excellent value for money and always delivered within the 10 days. They have always answered questions promptly.”

Helpful Report

Posted 7 years ago

Hello Jacqueline Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Ordered phone over two weeks ago and still not received. Order well over £450.00. Keep being told by email as no one answers the phone that phone will be dispatched between 1-4 days and I have been told this 3 times now. No one will call me or speak directly all goes through email or live chat. Absolutely awful service and we haven't even receievd the phone. We are now having to leave this to our bank to deal with. Do not purchase from this company.”

Helpful Report

Posted 7 years ago

Hello Wayne, We are sorry to hear this, a member of management will be in contact with you soon to discuss your order. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 7 years ago

“I ordered a phone on the 5th of September but had to cancel as the phone I wanted was not available. They subsequently debited my account anyway. As of the 4th of December I am still waiting for a refund! Appalling customer service.”

Helpful Report

Posted 7 years ago

Hello Susan, We are sorry to hear this, however, upon looking at your order the refund has been completed today so you will receive the funds in your account shortly. Kind regards Quick Mobile Fix

Posted 7 years ago

“The ipad arrived quicker than expected & looks brand new. Thrilled!”

Helpful Report

Posted 7 years ago

Hello Lisa Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“A1 as describes Would recommend to anyone”

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Posted 7 years ago

Hello Robert Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Great. Very happy with my purchase all in good working order and cosmetically in very good condition.”

Helpful Report

Posted 7 years ago

Hello Kerry Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“I ordered an iphone 7 128gb on 25th of november and to this day i have i have recieved nothing. I have emailed after looking at the order tracking and seeing it still says processing and i was met with vague answers about when it would arrive. This is a birthday present for a birthday on the 7th of december however after reading many reviews iam worried it wont be arriving anytime soon or even in a excellent condition like I bought.”

Helpful Report

Posted 7 years ago

Hello Khaled, Looking into your order it was dispatched yesterday so will be delivered today. We emailed you with your tracking number to track your order. Kind regards Quick Mobile Fix

Posted 7 years ago

“I ordered a reconstructed iPad, it was good as new, very impressed, great price, would definitely use again”

Helpful Report

Posted 7 years ago

Hello Carol Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Quick Mobile Fix is a massive disappointment If I could, I wouldn't even put a star on this review. Long story short, I purchased an iPhone 6 plus which appears to be a good value for money, to my disappointment, I never received the phone after the 14days delivery deadline. So I got in touch with their customer service and asked to cancel my order 197669 and get a refund, 13/11/ 218 was last actual contact I had with Quick Mobile Fix which in according to their own refund policy, states that refund is processed with 1O to 14 days. I would honestly suggest to anyone thinking of buying any from Quick Mobile Fix to seriously avoid To Quick Mobile Fix, I need you to refund me ASAP. (Order No: 197669”

Helpful Report

Posted 7 years ago

Hello. We are sorry to hear this. A member of the team is currently looking into this for you and will be in contact with you soon. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 7 years ago

Quick Mobile Fix is rated 3.2 based on 6,835 reviews