Quick Mobile Fix Reviews

3.2 Rating 6,816 Reviews
55 %
of reviewers recommend Quick Mobile Fix
3.2
Based on 6,816 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 54%
Accurate And Undamaged Orders
Greater than 82%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
2.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 30th June 2023
Allan C Fucchs
Quick Mobile Fix 5 star review on 18th June 2023
Leroy C Fisher
Quick Mobile Fix 5 star review on 7th April 2023
Leanne C Dalley
Quick Mobile Fix 5 star review on 24th March 2023
Derrick O
Quick Mobile Fix 5 star review on 5th March 2023
Maxwell B Gomez
Quick Mobile Fix 5 star review on 5th March 2023
Maxwell B Gomez
Quick Mobile Fix 5 star review on 18th February 2023
Heather K Brown
4
Anonymous
Anonymous  // 01/01/2019
After making to calls to your customer services number I waited over 50 minutes on each call for a advisor to answer to chase up my free gift which I offered as I had out a review on trust pilot I gave my first review which was a very good one and now after chasing up my free gift they did confirm this so I made 2 calls and in total it was approximately just under 2 hours on both calls before a advisor answered my call , I was informed that the gift I requested could not be guaranteed in a choice of colour and I also made contact via email and still no response, now I would give a 4 out of 10 for customer service for this company
Helpful Report
Posted 4 years ago
i was very happy with phone but disappointed in how long i waited for delivery 3 weeks it took so very late birthday present for my daughter.
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Posted 4 years ago
Received after 20 day call center was rubbish
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Posted 4 years ago
Waited 12 days for the phone which in 2019 is too long. Phone is good condition outwardly. But camera doesn’t work. Getting by with it as we don’t want to wait to get it repaired. Not sure I’d buy another phone line this.
Helpful Report
Posted 4 years ago
I am still waiting to hear, after over a week, whether I will get a refund as had to return my phone. The service before that was good
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Posted 4 years ago
Phone arrived over a week late and touch screen and speaker are faulty.
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Posted 4 years ago
Took to long
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Posted 4 years ago
After waiting three weeks the phone finally arrived and it is great XX Just need quicker service .
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Posted 4 years ago
Read your Trust Pilot reviews. Customer service needs addressing urgently.
Helpful Report
Posted 4 years ago
Quick and easy service, purchased a unlocked phone can quickly however had to send back to get re-repaired as wouldn’t connect to phone network
Helpful Report
Posted 4 years ago
Phone is in good condition however took a long time to deliver and we could not track our order which is the only downside
Helpful Report
Posted 4 years ago
Took longer than expected to receive the handset. Most probably because none were actually available, it would be good to communicate better to customers and perhaps ask if in order to get one sooner they would be willing to change colour or other options.
Helpful Report
Posted 4 years ago
Delivery took slightly longer than expected- although not longer than website states. So no problem. Only problem is phone I received has terrible battery life- only around half a day
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Posted 4 years ago
orded phone (iPhone 8) a bit a ago just arrived in good working condition however there are some noticeable scratches, would reccomend but only in pristine condition
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Posted 4 years ago
Had to chase up my order after almost 2 weeks but they were very helpful
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Posted 4 years ago
took longer than 10 working days for delivery and 50 mins on phone trying to sort out it out. product good though
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Posted 4 years ago
The product is good but the wait for delivery was almost 2 weeks which was much longer than I expected. After all they do call themselves ‘Quick mobile fix’!
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Posted 4 years ago
Try not to take too long with the delivery dates.
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Posted 4 years ago
Very simple, although the turn around time was several weeks, and when I called the call centre, I don't think I received a very complimentary adviser.
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Posted 4 years ago
This is my third phone. The phone is as described and arrives mostly prompt. the only issue that I have had so far is that Apple will not take my phone in for a battery exchange as the battery tabs were no longer in situ. I highlighted the problem to Quick Mobile Fix without much assistance. Other than that I would always order again as the prices are competitive and the quality usually very good.
Helpful Report
Posted 4 years ago
Quick Mobile Fix is rated 3.2 based on 6,816 reviews