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Quick Mobile Fix Reviews

3.2 Rating 6,818 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

3.2

Based on 6,818 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Quick Mobile Fix 5 star review on 30th June 2023

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Quick Mobile Fix 5 star review on 18th June 2023

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\ud83c\udd62\ud83c\udd54\ud83c\udd52\ud83c\udd64\ud83c\udd61\ud83c\udd54 \ud83c\udd52\ud83c\udd54\ud83c\udd5b\ud83c\udd5b \ud83c\udd5f\ud83c\udd57\ud83c\udd5e\ud83c\udd5d\ud83c\udd54 \ud83c\udd62\ud83c\udd5f\ud83c\udd68\ud83c\udd66\ud83c\udd50\ud83c\udd61\ud83c\udd54 \ud83c\udd62\ud83c\udd5e\ud83c\udd55\ud83c\udd63\ud83c\udd66\ud83c\udd50\ud83c\udd61\ud83c\udd54 \ud83c\udd50\ud83c\udd5d\ud83c\udd53 \ud83c\udd66\ud83c\udd5e\ud83c\udd61\ud83c\udd5a\ud83c\udd62 \ud83c\udd58\ud83c\udd5d \ud83c\udd55\ud83c\udd64\ud83c\udd5b\ud83c\udd5b \ud83c\udd62\ud83c\udd63\ud83c\udd54\ud83c\udd50\ud83c\udd5b\ud83c\udd63\ud83c\udd57 \ud83c\udd5c\ud83c\udd5e\ud83c\udd53\ud83c\udd54.\r\n\r\n\ud83c\udd52\ud83c\udd5b\ud83c\udd5e\ud83c\udd64\ud83c\udd53\ud83c\udd56\ud83c\udd54\ud83c\udd54\ud83c\udd5a\ud83c\udd62\ud83c\udd68\ud83c\udd5d\ud83c\udd52@\ud83c\udd56\ud83c\udd5c\ud83c\udd50\ud83c\udd58\ud83c\udd5b.\ud83c\udd52\ud83c\udd5e\ud83c\udd5c"

Quick Mobile Fix 5 star review on 7th April 2023

Leanne C Dalley

Quick Mobile Fix 5 star review on 24th March 2023

Quick Mobile Fix 5 star review on 5th March 2023

Maxwell B Gomez

Quick Mobile Fix 5 star review on 5th March 2023

Maxwell B Gomez

Quick Mobile Fix 5 star review on 18th February 2023

Heather K Brown

4

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The iPhone 6s arrived and all was well until after a day of use the screen stopped responding to touch in the middle. This fault was intermittent so I can’t blame Quick Mobile Fix for this issue as it was probably working fine when tested before dispatch. After emailing customer services I was sent a printable return label the next day. I sent the item and within days I was contacted by the repairs team offering me a replacement phone. Unfortunately I had already bought a new phone to replace this one so I requested a full refund instead. The staff were very friendly and helpful in dealing with my issue and I been issued a refund but it will take 14 working days to arrive. I can recommend quick mobile fix for anyone wanting a refurbished phone so long as the issue I experienced was only a one time thing but like I said, these things happen and can easily be missed.”

Posted 5 years ago

Hi Olivia, We are sorry to hear about the fault with your device. Your feedback has been taken on board and we are pleased that you were still satisfied with your experience. Kind Regards, Quick Mobile Fix

Posted 5 years ago

“Placed the order and expected delivery in 7 to 10 days. After 10 days, phoned quick mobile fix and they then said 7 to 10 working days ( 2 weeks) then I was informed that despite being “in stock” at time of order it may take another week or two before it is ready to be dispatched. As it was a gift for my other half’s birthday I was getting worried. It arrived a week later. 3 weeks total.”

Posted 5 years ago

Hi Bryan, We advise dispatch u to 7 working days and your order was shipped one day later than this. We apologise if this caused you an inconvenience. Kind Regards, Quick Mobile Fix

Posted 5 years ago

“Purchase ok but I keep unsubscribing from emails but I keep getting more”

Posted 5 years ago

Hi Carline, We are glad that you are happy with your order. Your feedback has been sent to the relevant department about this. Kind Regards, Quick Mobile Fix

Posted 5 years ago

“Delivered quickly however should be guaranteed next day with a name called 'quick' instead of up to ten days...”

Posted 5 years ago

Hello, We are very sorry we have experienced a slight delay with dispatching your order. We take feedback seriously to improve the service as your opinion matters. Kind Regards Quick Mobile Fix

Posted 5 years ago

“Phone is excellent, condition brilliant for reconditioned but didn't arrive when promised & in time for my daughter's birthday.”

Posted 5 years ago

Hello Tracey, We are glad you are happy with the phone you ordered. We are sorry there was a delay in dispatching your order. We take feedback seriously to improve the service as your opinion matters. Apologies for any inconvenience this may have caused. Kind Regards Quick Mobile Fix

Posted 5 years ago

“Phone was in good condition, good price but long wait.”

Posted 5 years ago

Hello, We are glad to hear you are happy with your purchase. We are sorry you are unhappy with the timescale. Your order was dispatched within our timeframe, however, we will take your feedback on board to improve the service. Kind regards Quick Mobile Fix

Posted 5 years ago

“I did leave a review but getting fed up with constant emails asking for a review,,,, I have already left 1,,,,,”

Posted 5 years ago

Hello, Thank you for your email We are sorry to hear this, we have now removed you from the mailing list. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 5 years ago

“Very good product looks like however delivery times and communication very very poor”

Posted 5 years ago

Hello David, We are glad you are happy with your purchase, regards to the communication this will be reviewed. We take feedback seriously to improve the service as your opinion matters. Kind regards Quick Mobile Fix

Posted 5 years ago

“Pleased with my new mobile but delivery poor.”

Posted 5 years ago

Hello Zena, Thank you for taking the time to leave a review. We take feedback seriously to improve the service as your opinion matters. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 5 years ago

“Great product. Took too long to get to me though. 10 days bang-on but as my old phone was needing to be sent off to repaired my expectations were set on a shorter delivery time.”

Posted 5 years ago

Hello Steven, We are very sorry we have experienced a slight delay with dispatching your order. We take feedback seriously to improve the service as your opinion matters. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 5 years ago

“Bought iPad. Took 3 months to deliver it. Multiple phone calls.”

Posted 5 years ago

Hello Gagan, We are sorry to hear this, we received your order back on 31.01.2019 as you requested for an upgrade on the iPad, we had to wait for you to remove your personal data and pay the price difference for the upgrade so this delayed the process. If you have any questions or inquiries please contact us Kind regards Quick Mobile Fix

Posted 5 years ago

“I bought a refurbed phone which arrived within the timescale . Unfortunately it had to be returned as it was not working correctly . To be fair they fixed it with no quibbles and i now have a working phone . The phone itself is what I wanted and seems in good condition . 3 stars may seem harsh given that but I feel something went awry at the testing stage . This was a minor inconvenience but would have been a real pain had I been going abroad for example .”

Posted 5 years ago

Hello Martin, We are sorry to hear you have had a bad experience with us. We take feedback seriously to improve the service as your opinion matters. A member of the team is reviewing your order and will be in contact with you very soon. Apologies for any inconvenience this may have caused. Kind Regards Quick Mobile Fix

Posted 5 years ago

“I ordered a iPhone 7 but it did not arrive within the required timescale. I had several difficult contacts with the sales team before it did arrive. To be fair, they sent me an accessory in order to apologise and the phone itself is very good.”

Posted 5 years ago

Hello, We are very sorry we have experienced a slight delay with dispatching your order. We take feedback seriously to improve the service as your opinion matters. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 5 years ago

“Battery is not good but otherwise fine”

Posted 5 years ago

Hello Mia, We are sorry you were having a problem with your order. We do provide a warranty with the phones we sell so if you do have a problem you can get in touch and we will resolve the matter. Kind regards Quick Mobile Fix

Posted 5 years ago

“Product was ok but took 2 weeks to search which is not good enough”

Posted 5 years ago

Hello Wiliam, We are very sorry we have experienced a slight delay with dispatching your order. We take feedback seriously to improve the service as your opinion matters. Apologies for any inconvenience this may have caused. Kind Regards Quick Mobile Fix

Posted 5 years ago

“When it works it works. When it doesnt it doesnt. I've ordered 4 phones over the last 3 years which have all arrived on time quickly and worked. ordered one in Nov that arrived so late i had ordered another and then cancelled the order as the 1st one then arrived. Getting refunded has been painful and last email said I should get refund late March.”

Posted 5 years ago

Hi Neil We are sorry you are having a problem with your order. A member of the team contacted you regarding this. If you have any questions or inquiries please contact us. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 5 years ago

“Phone was sent 9 days after order despite being assured it was being sent after 4 days, 5 days and by 7 days then end of second week. The phone was as described. There was a quick response to very e mail enquiry but the promised delivery failed to be executed.”

Posted 5 years ago

Hello, We are sorry there was a delay in dispatching your order. Your order will be reviewed and your feedback has been taken on board. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 5 years ago

“Simple process, no where near as quick as other suppliers. Email replies came across as a bit shirty. Would use again thou now I know what to expect”

Posted 5 years ago

Hello Fergus We are sorry to hear this. Your order will be reviewed and your feedback has been taken on board. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 5 years ago

“Took a long time to deliver”

Posted 5 years ago

Hello David, We are sorry there was a delay with your order. Your feedback has been taken on board. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 5 years ago

“Regular communication about status of order would have been good, especially as monies were debited as soon as order was placed.”

Posted 5 years ago

Hello Terry We are sorry you are not 100% satisfied with the service. Your order will be reviewed and your feedback has been taken on board. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 5 years ago

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Quick Mobile Fix is rated 3.2 based on 6,818 reviews